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Business Profile

Financial Services

Amscot Corporation

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Amscot Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Amscot Corporation has 224 locations, listed below.

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    Customer Review Ratings

    1.73

    Average of 11 Customer Reviews

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    Review Details

    • Victoria T

      Date: 08/16/2023

      Victoria T

      Date: 08/16/2023

      Went in on 16 Aug 23 at 10:45pm after calling first and verifying that they do ************* wires.Once I arrived, I was given an Amscot financial agreement contract and told that ** wire cannot be made without signing and releasing A LOT of personal information to Amscot to include SSN. My ID card was out of my view with the clerk for about 5 mins. When I asked the clerk if security watching cameras and working in the back could verify that no action was made with my govt ID card, clerk said that she was alone at the location.Very strange situation! Resulted in me not being able to send a wire during an emergency as all other ** locations closed bc I went to amscot.

      Amscot Corporation

      Date: 08/18/2023

      We thank you for bringing this matter to our attention. Upon a careful review of this matter, however, there does not appear to have been any error on Amscots part.  Amscot insists on strict compliance with all state and federal law.  Federal law, including the Bank Secrecy Act, requires Amscot and other financial institutions to obtain, verify, and record information that identifies those individuals who conduct certain financial tractions, such as wire transfers.  Accordingly, Amscot requires customers to show valid government-issued photo ID and to provide their name, address, date of birth, a social security number, information regarding their occupation, as well as other relevant information, such as the transaction details.  This government-mandated practice is prominently displayed in the lobby of each Amscot branch.  The same information, along with Amscots privacy policy, is also available on Amscots website.  Amscot values customer feedback and appreciates having had the opportunity to respond.  We hope this adequately addresses your concerns. Should there be any further questions or concerns regarding this matter, please do not hesitate to reach out to ************.

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

    Amscot Corporation is BBB Accredited.

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