Reviews
This profile includes reviews for Slide Insurance Company's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 56 Customer Reviews
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Review fromThomas M
Date: 03/01/2025
1 starMy policy was canceled in November it is now March you still haven't sent me my Refund You claim you sent it but it still never came you're reef issued the check for the second time yet it still hasn't came you play games with people's money I just want my refund I don't want your games It's a shame that you play these kind of stalling tactics with people's MoneyReview fromRolando G
Date: 10/19/2024
1 starRolando G
Date: 10/19/2024
No es posible que no ****** a nadie que ***** espaol , llevo 3 das tratando de reportar el reclamo y todava no me atienden por qu nadie habla ********* is not possible that they do not have anyone who speaks Spanish. I have been trying to report the complaint for 3 days and they still have not helped me because no one speaks Spanish.
Slide Insurance Company
Date: 10/22/2024
We appreciate this being brought to our attention. The person with whom our policyholder spoke was not properly trained on our translation service, and this is being addressed. We apologize for the inconvenience and are reaching out to the policyholder to address his needs.Review fromMark S
Date: 09/09/2024
1 starMark S
Date: 09/09/2024
Slide is a scam they keep sending us bills ( Possibly illegally but were looking into that) for a policy we never signed up for with slideSlide Insurance Company
Date: 09/12/2024
We aim to make working with Slide a seamless, positive experience and apologize this has not been your experience. Our goal was to provide a guarantee of continued coverage when your Farmers policy was nonrenewed.
We're glad we had the opportunity to speak with you to resolve the matter and hope we can gain your trust in the future.
Review fromPaul S
Date: 09/01/2024
1 starPaul S
Date: 09/01/2024
Slide billed my mortgage company without my permission/authorization in the amount of $3,020 which put my escrow at a negative amount which will raise my mortgage payment. I contacted them and cancelled the insurance policy and requested my money back. They said they mailed the check to me but its been over two weeks and no check yet.Slide Insurance Company
Date: 11/13/2024
We are pleased to note that our records show the refund check was cashed on 9/4/2024. We appreciate our policyholder's understanding in this matter.Review fromWei Z
Date: 08/21/2024
1 starWei Z
Date: 08/21/2024
Slide billed my mortgage company without my approval or knowledge after I canceled with Farmers. It took me hours of communication to sort out my escrow account and balance as my account went into negative due to two insurance payouts.Slide Insurance Company
Date: 09/10/2024
We aim to make working with Slide a seamless, positive experience and apologize this has not been your experience. Our goal was to provide a guarantee of continued coverage when your Farmers policy was nonrenewed.
Were glad to see this has been resolved, and we hope to gain your trust in the future.Review fromRichard W
Date: 07/30/2024
1 starAbsolute nightmare, hiked my rates up through the roof, trying to get my refund for over a month now with no luck, was told the computer system was down. Will update when a change occurs.Review fromRichard C
Date: 07/20/2024
1 starRichard C
Date: 07/20/2024
I recently had my roof replaced and the wind mitigation inspection completed. I sent messages/emails to SLIDE twice and got the same canned response. NO ONE has returned any calls or replied to my question!! Maybe I should not reply to any billing statements! I'll be looking for another company!Slide Insurance Company
Date: 07/26/2024
Our records indicate that we did,indeed, receive the insureds email asking if his new roof would lower his premium. We replied via email that it very well may lower his premium and asked him to submit the wind mitigation inspection for review. A few days later,the insured emailed us again saying that we had not responded, so we replied again. We then received notification about this review, so we have tried to reach him by phone and left a voicemail, again asking him to submit the inspection form or some other documentation as proof of the roof replacement.
We cant explain why our email responses are not being received by the insured, but we hope to speak with him to resolve that issue and, more importantly, see about lowering his premium.Review fromJohn S
Date: 07/16/2024
1 starJohn S
Date: 07/16/2024
I had a claim for hail damage to my roof. When I tried to call and talk with the desk adjuster, the call always went to voice mail and was never returned. Ths happened several times. It has been anextremily frustrating dealing with Slide Insurance.Slide Insurance Company
Date: 07/22/2024
We have forwarded our policyholders concerns to the Claims leadership team for review and handling.Review fromJ. s.
Date: 07/06/2024
1 starJ. s.
Date: 07/06/2024
slide is colluding with farmers insurance to commit fraud. I cancelled my farmers policy early as farmers has pulled out of Florida. Two days later Slide insurance sends notice to my mortgage company asking for payment for a new policy that I never agreed to. In fact, slide has sent a notice to me that I would get a quote since they were taking over farmers accounts when they expired (mine wouldnt have expired until the end of August) I never received a quote and only was aware of the fraudulent charges when my mortgage company notified me of the change. Slide without authorization notified my mortgage company that they were my new insurance carrier despite the fact that I had informed the mortgage carrier and farmers, who relayed the information to slide, that I had cancelled farmers and had a new insurance carrier. Now I am having to fight for my money back. I will be filing an insurance fraud claim against both farmers and slide and will be seeking monetary damages from slide. Beware if you are florida resident who is losing farmers that this conspiracy between farmers and slide is going on. Farmers accidently admitted the fact when I called them and they refused to notify slide of the 'error' and pretended to be shocked that I never authorized the slide policy. Interesting to see other complaints here for the same thing including maggie PSlide Insurance Company
Date: 07/26/2024
It was our goal to make the transition to a new insurance company as seamless and easy as possible. A Slide renewal policy was issued about two months ahead of the effective date, to allow time for the insured to review it and make any changes. Unfortunately, we did not know that the policy was not needed until the insured contacted us on July 8, 2024.
The Slide policy has been cancelled and, while we have received no premium to date, any we do receive will be promptly refunded. We are sorry for any inconvenience we have caused.J. s.
Date: 07/30/2024
this response is full of untruths. First, I did NOT receive anything related to the policy they activated for me WITHOUT a signed declarations page (which of course they never had because i never received or signed one) until July 10, yet they put in to schedule a payment with my loan company several days before. Slide needs to respond to their lies in their response, apologize and if they really are sorry they should send me compensation for the aggravation as well as the time spent to get the problem they caused fixed. It should also be noted that slide had a whole slew of complaints from others who suffered the same unethical action by slide insurance. So I will not socnsider the complaint to be satisfied until they respond and admit to the aboveReview fromMaggie P
Date: 06/22/2024
1 starMaggie P
Date: 06/22/2024
The slice insurance company Send my mortgage company a bill. For 9,923.00 dollars, when I was only paying 1900 a year at the time for my homeowner's insurance. Which put me in a big negative with my escrow and Making my mortgage payment to high for me to pay I have had to resort to using my credit cards to pay mortgage. I never asked for this company or never signed anything with them, they just took it over I am 80 years old they pry on me like Vultures. My husband die 13 years ago and the insurance is still in his name. I feel like I have been robbed and didn't have any say in the matter. ****** ****** ***** 6/22/2024Slide Insurance Company
Date: 06/25/2024
We appreciate and share ******** concern regarding the rising cost of insurance. That concern is one of the driving forces behind our belief that
homeowners should be able to choose the right coverage for their unique needs
and budgets. For this reason, we have asked
******’s agent to contact her and review coverage options, and to ensure that
she is receiving all available discounts.
We also wish to express our
sympathy to ****** on the passing of her husband. Her agent is ready to help her with any
changes that need to be made to the policy in this regard.
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