Legal Forms
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Customer Review Ratings
Average of 78 Customer Reviews
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Review fromBola K
Date: 10/26/2023
5 starsBola K
Date: 10/26/2023
I accidentally clicked out of the survey after downloading!!! So I had to come here and share! This is the best site!! Thank you so much for keeping it easy to use and a great source for business resources! Y'all are awesome !EForms.com
Date: 10/27/2023
Thank you for taking an extra step to leave positive feedback on our services. We strive to create the best customer experiences when interacting with our support department, and we're happy you were more than satisfied with the help you received. It's great to hear you found our website efficient and easy to use, and we look forward to being your exclusive resource for all your future business endeavors!Review fromTeri T
Date: 10/17/2023
5 starsTeri T
Date: 10/17/2023
Easy to use forms that comply with current ********** laws. The on-line help was great. They helped me find my document and walked me through what I needed to do to make the most of their service.EForms.com
Date: 10/18/2023
We appreciate your review, ****! We're happy you were able to utilize our forms for your needs in **********! We look forward to being a resource to you if you ever need legal forms down the road.Review fromBill B
Date: 10/06/2023
5 starsBill B
Date: 10/06/2023
i think EForms is generous to allow me to utilize their form without charging me for it. Eform didn't even force me to make an account to down load their form. Nothing to complain about here!EForms.com
Date: 10/09/2023
Thank you for taking the time to leave a review, ****! We're happy you were able to utilize our free downloadable templates for your current legal needs. We look forward to being a resource to you in the future.Review fromTristen P
Date: 09/25/2023
1 starTristen P
Date: 09/25/2023
Seems like a scam sight. I canceled the subscription and they still tried to bill me. When I logged into my account it says I have no active subscription but JUST tried to charge me. I do not recommend..EForms.com
Date: 10/03/2023
We are requesting that this review be removed as it does not represent a genuine experience utilizing our website.
This customer registered an account under the email address, ******************* to activate a Monthly Subscription Plan on September 15, 2023. This plan comes with a 7-Day Free Trial for new members which was utilized to download an IRS Form W9. The terms of the subscription and free trial duration are listed in our Terms of Use as well as reiterated prior to the initial download, when activating the subscription. We also provide cancelation instructions to the customer.
The subscription was never canceled during the 7-Day Free Trial period, nor anytime after until contacting our Customer Support Team on September 25, 2023. We attempted to collect the initial monthly charge following the end of the trial on September 23, 2023, but the payment collection attempt FAILED. Our system attempted to collect the outstanding balance again on September 25, 2023, and that transaction FAILED as well. Our agent informed the customer that their subscription was canceled and that we would no longer attempt to collect the outstanding balance. This customer's subscription showed as "inactive" upon sign in due to the outstanding balance being owed.
For clarification, we offer our forms for FREE as blank templates without having to register an account or enter any billing information. If a customer elects to utilize our form-filling software, that service comes with a premium plan. Customers do have the ability to obtain their form for FREE, even after utilizing our form-filling services, as our Monthly Subscription comes with a no obligations 7-Day FREE Trial for new members. All timelines of the subscription and 7-Day Free Trial are listed in our Terms of Use and on our Pricing page. They are reiterated prior to the initial download when entering their billing information.
Review fromEric S
Date: 09/18/2023
5 starsEric S
Date: 09/18/2023
Within 5 minutes of alerting EForms about the problem it was dealt with and I was notified by e-mail. All companies should be as efficient.EForms.com
Date: 09/19/2023
We are happy our customer support team was able to assist you with your inquiry. We're always here to help!Review fromJackie N
Date: 08/19/2023
1 starJackie N
Date: 08/19/2023
Scam website. After spending a lot of time compiling and entering data, at the end it forces you to give them your e-mail address. THEN after that, it forces you to enter your credit card number! Even for a free trial. This is like a ************ **** who lets you take a picture then afterwards tells you "That'll be $20". Poor business ethics.EForms.com
Date: 08/22/2023
We respectfully request that this review be removed due to the inaccuracy of this reviewer's claims. This customer registered an account under the email address [email protected] to complete a document utilizing our form-filling services on August 19, 2023. This is a premium option.
For clarification, we offer our forms for FREE as blank templates without registering an account or entering any billing information. If a customer elects to utilize our form-filling software, that service comes with a premium plan. Customers can obtain their form for FREE, even after utilizing our form-filling services, as our Monthly Subscription Plan comes with a no obligations 7-Day FREE Trial for new users. All timelines of the subscription and 7-Day Free Trial are listed in our Terms of Use and on our Pricing page. They are reiterated prior to the initial download when entering their billing information.
New customers have the ability to use our form-filling services and download one form (or every form on our website) for FREE, as long as the subscription is canceled within the 7-Day Free Trial. If not canceled, the trial rolls over into a Monthly Plan.
Review fromM. S
Date: 07/12/2023
5 starsM. S
Date: 07/12/2023
EForms has a website that is easy to navigate, a chat system that work and has great customer service.EForms.com
Date: 07/13/2023
Thank you for taking the time to leave us a review! We take pride in our services and support and are happy you had an enjoyable experience. We look forward to being your "go-to" resource for all of your legal form needs in the future.Review fromLauren B
Date: 07/10/2023
1 starLauren B
Date: 07/10/2023
BEWARE!!! They stated that you could cancel at anytime and the first week is FREE. So I used their services for what I needed and canceled the same day and they STILL TRIED TO CHARGE MY CARD!!! CROOKS!!! Don't fall for this scam like I did!EForms.com
Date: 07/11/2023
We apologize for your experience, as it is not typical of the service we offer our customers. After reviewing your account and activity log, we can confirm that you did contact our Customer Support Team to cancel within the 7-Day Free Trial of your Monthly Subscription Plan. Though the cancelation was processed by our agent at the time of your request, the cancelation was not recorded properly with our merchant provider due to a simple human error. For that, we apologize, and have already addressed the issue with the agent and our merchant provider directly.
Though the subscription's 7-Day Free Trial concluded, no successful transactions posted to the account. We can confirm the subscription is canceled in its entirety, and the account will not be billed in the future.
We are truly sorry for any confusion or any inconvenience this may have caused.
Review fromBriget G
Date: 06/29/2023
1 starBriget G
Date: 06/29/2023
Eforms is a bait and switch. You never get the form. If you don’t cancel, you’re charged for a service you never use. When I called and spoke to “Jason” I was stonewalled, talked down to, and not helped. He refused to give me any information or work with me to get my money back for a service I didn’t even know I was paying for! Do not use eforms! They’re a scam& shady!! They practice predatory, horrible business model.EForms.com
Date: 07/06/2023
We are respectfully requesting that this review be removed or amended based on our direct follow up and further explanation of this customer's account.
This customer registered an account under the email address, [email protected] to activate a Monthly Subscription Plan on April 18, 2022. The plan comes with a 7-Day Free Trial for new members which the customer utilized to successfully download a XXXXXXXXX XXXX Form. The terms of the subscription and free trial duration are listed in our Terms of Use, and reiterated prior to the initial download when activating the subscription. We provide cancelation instructions to the customer in their registration confirmation email.
Our system automatically emails a receipt notification of the initial charge following the trial and each month thereafter to the address on file, until canceled. We accept cancelations via phone, email, live chat, or through the customer's online dashboard. All customer activity is dated and timestamped for record-keeping, and per this account's activity log, we have no record of any cancelation requests until the customer's call into our Customer Support Team on Thursday, June 29, 2023, following the most recent monthly renewal charge issued on June 26, 2023.
As there was no activity following the recent charge, our Customer Support Team refunded the most recent charge per our company policy. Our support team only has access to refund a charge within the most recent 30 days per our policy, so it was processed as such.
After reviewing the account, leadership overrode the system to process additional refunds outside our refund policy timeframe as a one-time courtesy. They also contacted the customer to discuss the activity on the account, and the additional refunds processed. The support team was trained directly regarding their interaction with this customer and on how to better explain the policies and limitations the support team has.
For clarification, we offer our forms for FREE as blank templates without having to register an account or enter any billing information. If a customer elects to utilize our form-filling software, that service comes with a premium plan. Customers do have the ability to obtain their form for FREE, even after utilizing our form-filling services, as our Monthly Subscription comes with a no obligations 7-Day FREE Trial for new subscribers. All timelines of the subscription and 7-Day Free Trial are listed in our Terms of Use and on our Pricing page. They are reiterated prior to the initial download when entering their billing information.Review fromKela F
Date: 05/27/2023
1 starKela F
Date: 05/27/2023
This is a rip off. I hate I even ran across this site.EForms.com
Date: 05/30/2023
We are respectfully requesting that this review be removed due to inaccuracy of this reviewer's claims. This customer registered an account under the email address, [email protected] to activate a Monthly Subscription Plan on May 19, 2023. This plan comes with a 7-Day Free Trial for new members which was utilized to download a Georgia Eviction Notice (Notice to Quit) Form. The terms of the subscription and free trial duration are listed in our Terms of Use as well as reiterated prior to the initial download, when activating the trial. We also provide cancelation instructions to the customer.
The subscription was never canceled during the 7-Day Free Trial period, and we attempted to collect payment on May 27, 2023. The payment collection attempt FAILED, and no successful transactions ever processed on her account. We canceled the subscription immediately and did not attempt to collect payment again.
For clarification, we offer our forms for FREE as blank templates without having to register an account or enter any billing information. If a customer elects to utilize our form-filling software, that service comes with a premium plan. Customers do have the ability to obtain their form for FREE, even after utilizing our form-filling services, as our Monthly Subscription comes with a no obligations 7-Day FREE Trial for new members. All timelines of the subscription and 7-Day Free Trial are listed in our Terms of Use and on our Pricing page. They are reiterated prior to the initial download when entering their billing information.
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