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County Records Office, LLCThis business is NOT BBB Accredited.
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Customer Review Ratings
Average of 39 Customer Reviews
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Review fromAlan B
Date: 01/30/2023
1 starAlan B
Date: 01/30/2023
They look like an official local government office but are NOT. It's not a scam in the sense that they are stealing from you because they supply the documents you pay for but IT IS A SCAM in that they lead you to believe they are the **************** Office. Result is you pay for something you probably already have as part of your house purchase. They make money by copying public legal documents and selling them to you. You don't see the ***** in their name when they send their warnings out, only when they supply the documents. That's when you find out they are a PRIVATE company NOT the ***** COUNCIL.County Records Office, LLC
Date: 02/01/2023
***********************, 02/01/2023
Our company has performed legal document retrieval for over thirty years. The copies we obtain are unmarked copies from the Official Records Department at the clerk of the circuit court.
We are a legitimate company that saves homeowners the frustration of going to the courthouse to obtain a copy of their deed. Please do not confuse us with other corporations that do not fulfill the request for deed and property information.
We also provide a property profile. Our information is obtained through county official records, state departments and other organizations. Our property profile includes the legal description, parcel identification number, property history, assessment and other pertinent information.
These documents provide homeowners with information about their land, the building and other aspects of the property. This can prove useful when determining the value of a property, property ownership, and other details regarding your property. Our services are voluntary as stated in bold in our letter, also our envelope states in bold: WE ARE NOT A GOVERNMENT AGENCY. So sorry for any confusion this may have caused you concern.
Sincerely,
County Records Office, LLCReview fromPedro C
Date: 01/26/2023
1 starPedro C
Date: 01/26/2023
Usan informacin pblica para intentar dinero. Nose quin les a autorizado enviarme correos ofreciendo sus fraudulentos servicios a mi casaCounty Records Office, LLC
Date: 02/01/2023
*************************, 02/01/2023
So sorry, we do not read Spanish. If this is a concern, please email us at *****************************
Review fromShelly L
Date: 01/19/2023
1 starShelly L
Date: 01/19/2023
Scam. Timing and letter make the request look like its from the county government but I noticed the *** as I was writing the check and realized that didnt seem right. Im not saying they dont offer legit services. They just present it in an unethical way if you do not read the fine print.County Records Office, LLC
Date: 02/01/2023
***************************, 02/01/2023
Our company has performed legal document retrieval for over thirty years. The copies we obtain are copies from the Official Records Department at the clerk of the circuit court.
We are a legitimate company that saves homeowners the frustration of going to the courthouse to obtain a copy of their deed. Please do not confuse us with other corporations that do not fulfill the request for deed and property information.
We also provide a property profile. Our information is obtained through county official records, state departments and other organizations. Our property profile includes the legal description, parcel identification number, property history, assessment and other pertinent information.
These documents provide homeowners with information about their land, the building and other aspects of the property. This can prove useful when determining the value of a property, property ownership, and other details regarding your property. Our services are voluntary as stated in bold in our letter, also our envelope states in bold: WE ARE NOT A GOVERNMENT AGENCY. So sorry for any confusion this may have caused you concern.
Sincerely,
County Records Office, LLCReview fromKerri C
Date: 01/18/2023
1 starKerri C
Date: 01/18/2023
SCAM letter that is disguised as a letter from a government office requesting money from homeowners. So glad I didn't fall for it. Terrible!County Records Office, LLC
Date: 02/01/2023
***************************, 02/01/2023 We only notify owners of a newly recorded deed. It is their decision to get this from ** or other means, if they like. So sorry you were upset and that is never our intent. So many homeowners are not aware of these deeds and are extremely grateful for the notice. Please disregard and have a blessed day.
Sincerely County Records Office LLCReview fromJane M
Date: 11/26/2022
1 starJane M
Date: 11/26/2022
SCAM letter disguised as a Government letter. Pathetic trying to scam and steal money from home owners.County Records Office, LLC
Date: 11/28/2022
*************************,
We also do a great deal of good and have *** homeowners thanking ** every day, not wanting to bother getting their own deeds themselves. You will never see those emails, and those with all the incorrect information on title we help them avoid. We are a copy service and have expenses like any company doing business hopeful you understand. We have been doing document retrieval for banks and title companies for over 25 years and now help homeowners. We take a great deal of pride in making sure were here to answer everyone questions and concerns even if they do not use our services. I always make sure everyone know they are under no obligation to purchase this, and this is not a bill. We never claim to be a government agency and quite clearly state we are not affiliated with any government agency in bold print on our envelopes. I always try to see the good in people. These are difficult times and we must all try harder to see the needs of others as well. Have a wonderful day.
Customer Relations **********************
**********************Review fromNorman P
Date: 09/26/2022
1 starNorman P
Date: 09/26/2022
received a letter as if they were part of lee county government requesting money of 89.00 for copy of my deed in cape coral. Paid and received nothing . I don't understand how they can represent there self as part of government and get away with this . would like my 89.00 dolars back.County Records Office, LLC
Date: 02/01/2023
******************,
Our company has performed legal document retrieval for over thirty years. The copies we obtain are unmarked copies from the Official Records Department at the clerk of the circuit court.
We are a legitimate company that saves homeowners the frustration of going to the courthouse to obtain a copy of their deed. Please do not confuse us with other corporations that do not fulfill the request for deed and property information.
We also provide a property profile. Our information is obtained through county official records, state departments and other organizations. Our property profile includes the legal description, parcel identification number, property history, assessment and other pertinent information.
These documents provide homeowners with information about their land, the building and other aspects of the property. This can prove useful when determining the value of a property, property ownership, and other details regarding your property. Our services are voluntary as stated in bold in our letter, also our envelope states in bold: WE ARE NOT A GOVERNMENT AGENCY. So sorry for any confusion this may have caused you concern.
Sincerely,
County Records Office, LLCReview fromCarole R
Date: 09/16/2022
1 starScam!!! I received this in the mail yesterday. I closed on my property two years ago and received the deed at that time. Please don't send them any money, this is a true scam preying on people. They should be ashamed of themselves and shut down immediately! This deserves 0 stars but one is required to post this review.Review fromMary R
Date: 08/10/2022
5 starsMary R
Date: 08/10/2022
I got my deed at closing on 5/26/22 and was warned I would get an email or letter trying to get me to pay 89.00. thanks for confirming thisCounty Records Office, LLC
Date: 08/12/2022
********** 08/12/2022
So glad you were able to get your deed. Have a great day.
County Records Office, LLCReview fromDoug M
Date: 08/08/2022
1 starDoug M
Date: 08/08/2022
Total scam. Don't want others to fall for it. I'm a new home owner. I received a letter trying to sell me a paper deed for $89 (something that can be obtained for free) from this company. The letter appears to be a bill and even has a "requested response date" in the top right corner- this is trying to mimic a due date. The document looks and reads like it's an official bill from the state/government. I'm sure many people think they need this and just write out a check. Very sneaky and nasty- shouldn't be allowed.County Records Office, LLC
Date: 08/09/2022
**** ****** 08/09/2022
I am truly sorry if our letter upset you. Most homeowners are quite pleased to be able to verify that there recorded deeds were recorded correctly and to have the recording information and to be able to get a copy without having to get it themselves. We are a copy service, who retrieves legal documents for banks and title companies as well as homeowners. Our letter has an email for anyone that may have questions or concerns. We clearly print this is a solicitation and not a bill. Our envelope clearly marked in bold print; we are not a government agency. We help a great many homeowners with more than the copies. We also help a lot of homeowners with their questions and errors on their deeds with legal's and typos and have also helped those that were subjected to fraud. Most do not see the good. You may disregard this letter if you are not interested, and I ask all homeowners to have kind words for all those going through difficult times.
County Records Office, LLCDoug M
Date: 08/10/2022
There are multiple warnings about your business practices online and even on the news. If you're truly sorry that the letters are getting people upset, change the layout and wording!County Records Office, LLC
Date: 08/12/2022
**** ***** 08/12/2022
Our copies have no watermarks like the ones you can get online. Which have so many lines that you cannot even read? We always let everyone know that this is clearly optional. We have been doing document retrieval for banks and title companies for over 25 years, now homeowners. There is a need as I can confirm. So sorry you disagree, we have costs associated with getting these deeds and hope you understand they are not the same as online. Please find the joy in each day and pass kindness on to others.
County Records Office, LLCDoug M
Date: 08/14/2022
I just read a warning about your business from the Cape Coral Police Department as well as the Palm Beach County Clerk. There would be a lot more "joy" and "kindness" in the world if scams like this didn't exist. You've clearly found a legal way to trick people (especially senior citizens) and it's shameful.County Records Office, LLC
Date: 08/23/2022
**** ****** 08/23/2022
Most people can clearly see this is a solicitation and make the decision to purchase their deed from us or not. We have Solicitation in Bold print and that clearly means we are soliciting their business. So sorry for any confusion our letter may have caused you.
County Records Office, LLC
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