Reviews

This profile includes reviews for Second Avenue Realty Florida, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Second Avenue Realty Florida, LLC

  Tampa, FL 33602-5207

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  Second Avenue Property Management, LLC

  6425 Living Pl Ste 200 Pittsburgh, PA 15206

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  Second Avenue Realty Florida, LLC

  100 West Rd Towson, MD 21204-2331

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  Second Avenue Realty Florida, LLC

  71 S Wacker Dr Chicago, IL 60606-4637

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  Second Avenue Realty Florida, LLC

  410 N Scottsdale Rd Tempe, AZ 85288-7094

Review Details

• Review fromRay A

  Date: 03/28/2025

  1 star

  Ray A

  Date: 03/28/2025

  They are horrible been in the house for 6 month got backed up for 2 months because loss of job paid what I owed plus the actual rent of that current month then slap a notice on my door saying I owe 5k I get to court 10 days later theyre attorney saying I owe 7 I aint been in the house that long to owe over 10k mind you I was only backed up 2 months an paid it in full. THIS COMPANY ARE REAL SCAMMERS

  Second Avenue Realty Florida, LLC

  Date: 04/10/2025

  ***, we understand that eviction proceedings can be stressful, and we’re sorry to hear about your frustration. According to our records, your account has been in eviction status since August 2024. While two payments have been made during that period, a significant balance remains. As this matter is now part of an ongoing legal process, we ask that all future communication be submitted in writing. This helps ensure clarity for all parties involved. We remain committed to transparent communication and accurate documentation. If you would like a detailed account summary or have questions regarding your charges, please contact us directly in writing at ************************. Thank you for your feedback and for reaching out.

• Review fromDennis H

  Date: 03/22/2025

  1 star

  Dennis H

  Date: 03/22/2025

  This company charged me and my family 2x my rental payment to void contract 2 months early after being there for over a year and the only reason we had to leave was because of career relocation. THEN they sent me a bill for $2100 on top of taking my $1785 deposit for "damages" and painting the walls... i touched up the wall paint, with the paint they had left in the garage that was specified "interior" wall paint. this company is absolutely ridiculous and i will bury them on every single social media platform there is.

  Second Avenue Realty Florida, LLC

  Date: 03/28/2025

  Were sorry to hear about your frustration with the charges and the overall experience. We understand that moving due to a career relocation can be stressful, and we want to address your concerns as transparently as possible. Please be aware that early termination fees, as well as charges for damages or painting, are outlined in your lease agreement. Regarding the painting, we truly appreciate your efforts to touch up the walls. However, wed like to clarify that the paint left in the garage was not intended for this type of use. Unfortunately, the walls were not returned to the same condition as at move-in. This is why we conduct both Move-In and Move-Out inspections with detailed photo documentation to ensure transparency. Wed be happy to review these charges in more detail with you and provide further clarification. Please feel free to reach out to us at ************************************************************, and well be happy to assist.

• Review fromFernanda R

  Date: 03/19/2025

  1 star

  Fernanda R

  Date: 03/19/2025

  Absolutely horrible company. They do not care about people, all they want is your money. Our floors started ripping after one of the big storms. Cheap laminate floor peeling and planks coming off slowly expanding through the whole house. We have a one year old that is crawling, we called for 4 months begging for them to change the floors. We explained how our baby is able to pick up pieces of the floor while she is crawling. This is not only a choking hazard but also a trip hazard. All they did is send countless vendors for prices.. and 4 months later decided floors will not be replaced, but only glued back down whatever spots are coming off. Not only its still extremely unsafe but i find new spots of the floor peeling every single day. Besides the point that it looks absolutely horrible!! I am not paying over $2000 to live like this!!We then asked to move to another of their properties because we do not feel comfortable with a crawling baby living under these conditions. Their answer was no!!! No only that, we then asked to terminate our lease early and they said that was not an option. These people are absolutely horrible and i am excited to see lawyer papers coming their way.I REPEAT DO NOT RENT FROM THEM

  Second Avenue Realty Florida, LLC

  Date: 04/01/2025

  Hi ********, we sincerely regret that your experience has been frustrating. Our team carefully reviewed your request, and after assessment, it was determined that a full floor replacement was not necessary. Instead, we offered repairs to address the areas of concern. We understand that this was not the resolution you were hoping for and that you explored other options, including early lease termination or a transfer. While termination remains an option, it would be subject to the early termination fees outlined in your lease, as the home is not deemed uninhabitable. As advised by our resident support team, any further communications regarding this matter and any future concerns should be in writing. If you have any additional questions, please contact us at *********************************** We appreciate your feedback and the opportunity to improve.

• Review fromDerlune S

  Date: 03/11/2025

  1 star

  Derlune S

  Date: 03/11/2025

  Horrible company I mean this with all my heart they charge for things make things up when I tell you scammers it horrible .

  Second Avenue Realty Florida, LLC

  Date: 03/27/2025

  *******, were sorry to hear about your experience. We strive to be transparent in our services and charges, and wed love the opportunity to clarify any misunderstandings. Please keep in mind that some homes, like yours, are equipped with a water treatment system that requires ongoing maintenance to function properly. If ongoing maintenance is not performed, issues such as water odor or system malfunctions can occur. Please reach out to us at ********************************** and we'd be happy to provide you with more details and clarification.

• Review fromMichael F

  Date: 03/10/2025

  1 star

  Michael F

  Date: 03/10/2025

  **************** They recently acquired the property I am renting. They started a maintenance issue due to moisture in the walls. They sent a company out to rip apart my bathroom and kitchen to dry out the moisture. Now one month later, my kitchen and bathroom are still ripped apart. All I keep getting told is that they have to get bids approved. This should not take a month. Every time I call and inquire about the issue all I get told is that my case is under review. There is nothing to review, the repairs need to be made so my house is functional for myself and my son. Do yourself a favor and run fast if you see that this company handles your property management.

  Second Avenue Realty Florida, LLC

  Date: 03/18/2025

  We sincerely apologize for the delays and any frustration this situation has caused. We understand how disruptive this has been for you and your family, and we truly appreciate your patience as we work to complete the necessary repairs.
  Following a leak in your home, remediation work was required to properly dry the area and treat discoloration, which involved removing sections of your walls. We want to reassure you that this is still in progress, and you will not be left with an unfinished bathroom or kitchen. We're pleased to inform you that the next phase of repairs started this week. If there are any remaining concerns, please dont hesitate to reach out to us directly at ************************************************************, and well do everything we can to assist. We truly value you as a resident and appreciate your feedback. Thank you for your patience as we work toward a completing your maintenance work order.

• Review fromBessie C

  Date: 03/07/2025

  1 star

  Bessie C

  Date: 03/07/2025

  I am renting a house from ****** ****** ********************************* I have pleaded with 2nd ave to replace a stove that the glass blew out for 2 weeks all they have done was send vendors out who did nothing but took pictures I have no working stove still waiting on a replacement this is the worse company to rent from I made a major mistake when I signed a lease with these people DO NOT RENT ANY OF THERE HOMES

  Second Avenue Realty Florida, LLC

  Date: 03/18/2025

  We sincerely apologize for the delay and any frustration this has caused. We understand the importance of a functional stove and truly appreciate your patience.
  
  
  
  Our team promptly approved a replacement for your stove; however, there were unexpected delays with Lowes coordinating the delivery. We escalated the matter to management, and were pleased to share that the oven is scheduled for delivery this week. Once it arrives, we will prioritize its installation to resolve this issue as quickly as possible. If you have any further concerns or need additional assistance, please dont hesitate to reach out to us at *********************************** Thank you for your patience and we appreciate your feedback. 

• Review fromJaniah P

  Date: 03/01/2025

  1 star

  Janiah P

  Date: 03/01/2025

  DO NOT RECOMMEND/ DO NOT RENT! I reside in Jacksonville Florida, started leasing a property through this company on 01/28/25 and recently had to terminate my lease on 02/28/25! They leased me a home that needs to be condemned, black mold throughout every room, EXCESSIVE ROACH INFESTATION all in the appliances such as stove/ refrigerator! I could not use the kitchen at ALL. Excessive roach infestation throughout every room in the home coming out of the vents, closets, drains and they were German roaches. LEAKAGE throughout the roof in every room of the home possibly what was causing the mold to the extent of me having to go to urgent care constantly feeling sick, light headed, hacking and coughing all night as well as rashes on my skin. Everyone from the maintenance team, pest control, HVAC company that has had to come out within a month of me renting admitted the company GOT OVER on me. They make the lease out for you to accept the home under conditions of viewing however don’t include they fix the house up just enough for you to not notice the problems. Examples would be freshly painting over the MOLD and water stains in roof throughout home, using 1000 plug in fragrances to cover up any molding/ roach spray smells. The maintenance is not worth a penny, come out half fix things or just look around for 3 SECONDS and indicate it needs additional work, will contact you to schedule, and leave. Don’t get me started on how your work schedule DOES NOT matter to them. When they do decide to send maintenance out, they make sure its during the week day EARLY or on their time so its either take it or leave it leaving you with no other choice but to keep taking off work to ACCOMMODATE them. If you live in Florida, please review your Florida Statute laws, obtain an attorney, and don’t let up on this company. If I could include images of my experience I would, this is the ABSOLUTE WORST COMPANY in UNITED STATES to lease a property from. I GIVE 0 STARS, DO NOT RECOMMEND!!!
  
  
  
  
  

  Second Avenue Realty Florida, LLC

  Date: 03/10/2025

  Hi ******, we sincerely apologize for the inconvenience and frustrations caused by this issue. Our records show that all issues have been resolved as of 3/6/25. If this is not the case, we ask that you please contact us at ********************************** so that we may better assist you. Thank you for your patience and feedback. 
  
  

• Review fromMichael D

  Date: 01/02/2025

  1 star

  Michael D

  Date: 01/02/2025

  When I say this is the worst company I've ever dealt with. I do not recommend anyone renting from these people My basement has been ripped apart for 5 months now with black mold All they do send Maintenance to do measurements and they never return, then wanna charge me the full amount for rent I don't think so I currently am going through a lawyer in RecOrding In Documenting every lie they tell me I will let the courts deal with it!!!

  Second Avenue Realty Florida, LLC

  Date: 01/14/2025

  We deeply regret the challenges youve experienced and want to assure you that your concerns are being taken seriously. Your situation is important to us, and were committed to addressing it thoroughly.
  
  Regarding the flood in your basement, we understand how disruptive this has been. This type of issue requires a full flood remediation process, which can, unfortunately, take time as it involves multiple steps and coordination between different vendors and services. According to our records, maintenance is actively working on resolving the issue. We truly understand your frustration and are working to expedite the process as much as possible. If you would like to discuss this further or need additional updates, please dont hesitate to reach out to our management team directly at *********************************** Thank you for your patience as we work to resolve this matter.
  
  
  

• Review fromJ. R.

  Date: 12/11/2024

  1 star

  J. R.

  Date: 12/11/2024

  Horrible company to deal with! Do not rent from them. Customer service is crap. Can not get a person to call you. Says they have to go by the lease yet they themselves don’t follow said lease. My yard service was included in the rent and per them it was to be done weekly yet it never was. When you email they say “well the vendor is having issues”! Trash was included in my rent before they took over the lease yet they would not cover it. Now dealing with trying to get my deposit back. The letter they send you when you turn in your notice to vacate says it “may take 30 days” yet I am well over and can o Lu get it is still processing. It only got started because I reached out day 30 due to not hearing anything from them. Still can’t get a human on the phone but no shocker there. Only giving 1 star cbecause I have to pick to port this.

  J. R.

  Date: 12/18/2024

  My rent is not late and has been paid on time. I have since moved due to issues so there is no need to submit tickets. All correspondence is in email since you can never get a person on the phone. My deposit is finally in transit although it is beyond 45 days since I moved out.

  Second Avenue Realty Florida, LLC

  Date: 12/20/2024

  We want to deeply and sincerely apologize for our earlier response, which incorrectly addressed your situation. We understand how frustrating and disheartening it must have been to feel that your concerns were not handled with the care and attention they deserve. Please know this was not our intention, and we regret adding to your frustration during an already stressful situation.
  
  While were relieved to hear that your deposit is now in transit, we fully acknowledge that the delay of over 45 days was unacceptable. We recognize the stress and inconvenience this caused, and for that, we are truly sorry. We are committed to thoroughly reviewing and improving our processes to ensure this does not happen again.
  
  Your experience has also highlighted the need for better communication on our part. No resident should feel unsupported or unheard, and we are actively working to improve our communication and responsiveness.
  
  We genuinely appreciate your patience and understanding through this process. Your feedback is invaluable in helping us grow and deliver better service. Thank you for sharing your experience.

• Review fromAtavia S

  Date: 12/06/2024

  1 star

  Atavia S

  Date: 12/06/2024

  Second Avenue Ive been renting through them for about 6 months and customer service is horrible the head customer service support representative is the nastiest lady Ive ever came across In my life they blocked me because of language but I still have needs of the company Ive never been through this before in my life and they are outta town I just would not recommend them at all I wouldnt rent through them.

  Second Avenue Realty Florida, LLC

  Date: 12/17/2024

  Thank you for your feedback. We understand your concerns and appreciate the opportunity to address them. Due to the nature of previous phone communication with our team, we advise you to contact us via email for all future correspondence to maintain a respectful and effective dialogue. Regarding your maintenance requests, our records show that the pest control work order was closed due to your decision to decline the service and request a different vendor. You are welcome to submit a new maintenance request via the resident portal where you'll be able to upload photos and include details of the issue. Additionally, we've noticed that your rent for this month remains unpaid, and late and legal fees have been incurred. Timely payment is crucial to maintaining your account in good standing. To better assist you, please contact us via email at ******************************************************** so we can work toward resolving your concerns.