Reviews

This profile includes reviews for Center for Sight's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Center for Sight has 8 locations, listed below.

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  Center for Sight

  1360 E Venice Ave Venice, FL 34285-9066

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  Center for Sight

  2601 S Tamiami Trl Sarasota, FL 34239-4504

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  Center for Sight

  1800 S McCall Rd Englewood, FL 34223-4958

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  Center for Sight

  1800 Siesta Dr Sarasota, FL 34239-6009

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  Center for Sight

  5409 University Pkwy University Park, FL 34201-2012

Review Details

• Review fromDanielle M

  Date: 07/14/2025

  1 star
  Frustrated and beyond disappointed with the billing department at Center For Sight – University Park. I went in for a new patient routine vision exam to get a refill for my contacts lenses— nothing medical — yet they submitted the claim to my medical insurance, not my vision insurance. I’ve now had the bill “reprocessed” four times, and despite my repeated outreach, there’s been no resolution. On May 14, I was told a supervisor would contact me by that Friday. It’s now been two months, and no one has reached out. When I call, I often wait on hold only to be disconnected right as it’s my turn, which feels intentional at this point. Even more frustrating — when my medical insurance (Aetna) and I got on the phone with them together, Aetna directly told their staff the billing was submitted incorrectly. Despite that, the office continues to insist they billed it correctly. It’s not just a mistake — it’s now willful negligence and a refusal to acknowledge what a licensed insurance provider is telling them. This has been an exhausting waste of time for a simple vision appointment. I will be filing a formal complaint and caution others to double-check everything if you choose to be seen here.

• Review fromDonna W

  Date: 05/30/2025

  1 star
  I had cataract surgery and needed to have the YAG post surgery. I finally got through and made an appointment for the procedure as well as the follow up. Two weeks ago I received a message from Heather saying that they needed to cancel it. She said to call back to reschedule. I have been calling every day for over tow weeks. I have been on hold for a minimum of 2 hours and as long as 5 hours and no one answers. I tried the option to have the call me back. They did call back a few days later and told me that they don't do the scheduling for that procedure. This happened on three occasions and each time the representative said they would leave a message and someone would contact me. THIS HAS BEEN TWO WEEKS AND THEY DO NOT CALL BACK! STAY AWAY! They are not worth it!
  
  
  
  
  

• Review fromSam B

  Date: 01/15/2025

  1 star
  Over four months to receive an emergency eye exam. Unacceptable and long phone hold times. Do not use this service.

  Center for Sight

  Date: 01/22/2025

  We are disappointed that we did not meet your expectations. Please reach out to us at ****************************************** if you would like to speak with a team member.

• Review fromLourdes t

  Date: 01/09/2025

  2 stars
  Review: Disappointed with ***************** ************** ****** at this office is very professional and knowledgeable, I cannot overlook the significant issues with the office management. Unfortunately, my experience was marred by an extremely long wait time. My appointment was at 1.45 and I left the office at 3.45.Its clear that the staff and scheduling processes are not well-organized. This level of inefficiency is unacceptable, especially for patients who may have tight schedules or other commitments such as I did.Although I appreciated the professionalism of the Dr. ****** , the poor management detracted from the overall experience. I hope the office takes steps to improve their scheduling and reduce unnecessary wait times for future patients.

• Review fromCharles R.

  Date: 07/28/2024

  1 star
  Im 75 years old and live on my social security under thirteen thousand dollars a year. Center for site accepted my social security and **************** as secondary insurance. I paid a 300 dollar copay for each eye cataract copay with and assurance that was all I would pay. Since my surgery I met with the office people about the extra money they are trying to collect and received assurance they would contact billing. I am now receiving calls almost daily trying to collect extra money for the surgery rather than accepting my ******** and ****************. These practices are underhanded and not right. All they needed to do was inform me from the start that they really dont accept my insurance and I would go elsewhere. Businesses especially doctors should not deceive the elderly about there services and practices. Center for site ****** seemed like a reputable business upon my due diligence investigation them but guess again.

• Review fromSandra R

  Date: 05/09/2024

  1 star
  BAD experience at CFS Sarasota. Went there because I have a VERY bad cataract on one eye and wanted it removed. I chose to see one of their female doctors because I heard from friends, etc that she was great. BAD decision! After going thru all exams, etc she came in the room and informed me that before we could improve my vision by removing the cataract we HAD to do surgery on my other eye because I had a growth (Pterygium) on it. We asked many questions as to why, and NEVER got a concise answer to them. She was VERY condescending from the beginning. I informed her of issues I have with IV's, medications, etc due to a past medical issue AND the fact that I was VERY scared of any surgery on my eye (even the cataract). I was assuming she knew what she was talking about with needing the other surgery first, WRONG! Had surgery and from the next day on and the next 3 mo's, I experienced a living he**! At my 2 week follow up she informed me I had a Virus in my eye and it was "most likely from the surgery" and "it happens". She proceeded to put me on a VERY STRONG oral medication and 7 different eye drops! Next follow up, she said it wasn't improving at which time I informed her that the oral medication was making me very ill, she didn't care. Now, she wants to "scrape/debride" my eye to send a sample to see what we are dealing with, with nothing but numbing drops! Don't ever do that! Next follow up, she never told me what "we were dealing with" and proceeded to say it had improved some and wanted me to get my blood drawn for "Plasma eye drops" and kept saying I had to stay on the oral medication "indefinitely" and continue with the 7 drops a day. Because of ALL of this, my vision was and is SO bad that none of my glasses worked anymore. She didn't care. Got my records to find out I had a STAPH infection not a VIRUS meaning the oral medication wouldn't have worked on a STAPH infection! 2nd opinion elsewhere, NO reason cataract couldn't have been done first!

• Review fromJoe P

  Date: 02/23/2024

  1 star
  2.23.24 DO YOURSELF A FAVOR THIS COMPANY TO VERY VERY SCREWED UP. To say the least!!!!! I wll NOT GO BACK THERE. They look so professional ON THE OUTSIDE BUY SO UNORGANIZED ON THE INSIDE IAM SO TIRED TRYING TO GET ANYTHING DONE. THE ONE THING THEY ARE GOOD AT IS ..TAKING YOUR MONEY$$$$ ******************* ************* **.

• Review fromDarlene G

  Date: 12/28/2023

  1 star
  I wish that I would have read the Yelp and BBB reviews first. I initially went to Dr Hadland for a stye and the bill was submitted to my medical insurance. Fine, I understand. I then asked for a follow-up regular eye exam to check my vision as it has been very blurry and after the exam, they billed it once again to my medical insurance although we insisted that we have eye insurance. The girl at the front desk didn't know how to refund our copay and said the DR determines how it is billed. We asked for Dr Hadland to call us. He didn't bother. I called my insurance company today and there are now duplicate claims under my health insurance for that visit - which was a routine eye exam that I asked for. $228 each. THIS IS WRONG. When I called their billing dept, Rita informed me that it's up to the DR and she would let the branch manager know and ask her to call me. I am now reading reviews where other people have stated the same thing...they are billing your insurance and maybe they get more money that way, idk but it's looking very suspicious. I learned today that he treated me for conjunctivitis at the 2nd visit - HE NEVER MENTIONED THAT WORD. Furthermore, on the first visit, we talked about medical symptoms, the second visit should have been for my quality of vision. I think they are working the system to their benefit & should be investigated. The front staff was was extremely rude and condescending and the eyeglass dept openly told us that they are more expensive then most places. Why would I ever return??
  
  
  
  
  

• Review fromBarbara M

  Date: 12/26/2023

  1 star
  Had a horrible experience with my surgery performed by ********************************* Center for sight ******** *******. I experienced double vision after my surgery for six weeks and couldnt drive for 6 weeks I have a large horrific scar on my neck caused by poor medical care., and my cheeks are sunken in B A M

• Review fromMichael J

  Date: 12/10/2023

  1 star
  Just received a call from *********************, one of the new managers. In the last 2 years I have spent over 2k on glasses, all OVVO. Glasses are nice however I dont feel as though they were ever the proper size. I said we can have a conversation after my eye exam appointment this month. The response from **** was Ive tried, now you should purchase elsewhere.