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Business Profile

Impact Windows

Wright's Impact Window & Door, LLC

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Wright's Impact Window & Door, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Wright's Impact Window & Door, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.26

    Average of 84 Customer Reviews

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    Review Details

    • Kelly B

      Date: 10/10/2022

      *********************** came out and quoted my winter home in ********** and applied no pressure for me to buy. He was very professional, answered every question I had and his price was the best for the quality I was looking at. I decided to purchase windows from Wrights. Took a little longer because of manufacturing delays but not too bad and *** answered the phone every time I called him. The install was flawless and I highly recommend Wrights!

    • Hec V

      Date: 10/10/2022

      Wrights is customer driven and has hard working staff in their permit dept. Laura M. was a huge help on my project. Highly Recommended.

    • Richard R

      Date: 09/15/2022

      I think ***************** and white company and **** the salesman were the best professionals I ever dealt with in a very very long time I will not hesitate one second to recommend them to anyone I know to purchase any doors windows etc. from rights company through *** Monday and ************************* hi thank you for this opportunity to express my experience

    • V. N

      Date: 08/12/2022

      If we can give negative stars we would ... where do I even start??? Let's begin with the day my mother and I gave an $11k deposit to begin our project of getting the whole house new impact windows, doors, and a new garage door. The now useless salesman expressed to us that turnaround in September 2021 was going to have expected installation around the end of December / start of January. Well, the end of the year came and went, and the end of January did as well. It wasn't until we had a contractor in our house in February/March he needed to call our salesperson to be told how much space for the new sliding doors needed to be left as he was fixing our patio as the cement collapsed and he was adding new tile. The salesperson aside from being rude went ahead and said oh no worries her installation won't be until April 2022. I am sorry but I had to hear this through a third party and not even directly to me. This is also not including the **************** never responding to my voicemails or emails. April 2022 came and went and yet no one called me or anything. My son eventually went on their website and got the contact email to top executives and sent an email to everyone. It wasn't until then that we had one form of communication now telling us the installation will not be until sometime in June and were told that our installation was never given a project manager and it just fell to the side. Again communication went into deep silence. We were told Permits were turned in and approved but almost immediately that was proven wrong because we received an email from ****** saying our permit paperwork was turned in the day after we were told this and that it would *********** weeks to hear back, once approved they would order the materials. Communication went dark once again just like clockwork, my son sends another scathing email, and then once again responses came. We were then told August 10th, and not we were just told sometime in October. 1 Full year, $17k and nothing

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