Reviews
Customer Review Ratings
Average of 364 Customer Reviews
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Review fromVicky M
Date: 02/06/2025
5 starsPrompt, efficient and professional. They were pleasant and well qualified. I would use them again.Review fromAnil S
Date: 02/05/2025
1 starAbsolutely the worst app for jobs I have ever used. They held my pay after doing jobs, made bogus refund fees, and shady compliance department. Their app ratings and reviews should tell you everything you need to know.Review fromRobert B
Date: 02/02/2025
1 starRobert B
Date: 02/02/2025
************. They will cancel on you the day of without notice. You cancel on them and they charge you but they will stand you up and no recourse.
LoadUp
Date: 02/06/2025
Hey ******, we're very sorry for the inconvenience and frustration this caused. This is not the experience we want for our customers. We have gone ahead and issued you a full refund. If you have any further concerns, please don't hesitate to reach out to our team.Review fromOlivia C
Date: 01/29/2025
5 starsOlivia C
Date: 01/29/2025
Very easy booking process. Communication is great the day if service. Pick up was prompt ?LoadUp
Date: 02/05/2025
Hey ******, thank you for choosing LoadUp and for the great review!Review fromDiana T
Date: 01/27/2025
5 starsDiana T
Date: 01/27/2025
Very prompt and courteous. Called to keep me informed on his location.LoadUp
Date: 01/29/2025
Hey *****, thank you for choosing LoadUp and for the great review!Review fromVeronica M
Date: 01/21/2025
5 starsVeronica M
Date: 01/21/2025
I requested cardboard box pickup and disposal services and was impressed with ******** professionalism. His warm and friendly demeanor immediately put me at ease. During the service, I felt comfortable sharing my grief over the loss of my beloved pet, who passed away after 12 wonderful years. I initially thought I was removing just cardboard boxes, but ******** kindness humbled me by listening to my devastation of losing my pet. The humanity that ****** showed reminded me of the importance of community significantly impacting our lives. Thank you.LoadUp
Date: 01/22/2025
Hey ********, thank you for sharing such a heartfelt review. We're so sorry for your loss and are humbled to hear how ******** professionalism and compassion made a difference during this difficult time. Stories like yours remind us of the power of kindness and connection in our work. Well be sure to share your kind words with ******, he truly exemplifies the values we strive for at LoadUp. Thank you for trusting us, and please know were here for you whenever you need assistance.Review fromJeff B
Date: 01/20/2025
5 starsJeff B
Date: 01/20/2025
Polite, courteous and efficient.Arrived on time. Would absolutely recommend them.LoadUp
Date: 01/21/2025
Hey there ****, thank you so much for choosing LoadUp and for the great review! We are so glad to hear that you had a great LoadUp experience and we look forward to helping you again in the future!Review fromLeigh S
Date: 01/14/2025
5 starsLeigh S
Date: 01/14/2025
Our loaders, ***** and his co-worker were excellent! They were friendly and provided great customer service. They even helped me vacuum under the mattress once removed, which was hard for me to reach. They were very helpful! Please relay this to whoever needs to hear it. Thank you!LoadUp
Date: 01/15/2025
Hey *****, Thank you for your great review! Were so glad ***** and his co-worker provided friendly service and went the extra mile to help you out. Well make sure to share your feedback with them. Thanks for choosing LoadUp, and wed be happy to help you again anytime!Review fromMichael H
Date: 01/12/2025
5 starsMichael H
Date: 01/12/2025
Service was exceptional. Load up set up a foundation and mattress I purchased online. Bed was delivered on a Friday and I was able to schedule setup for the next day. Credit to the two employees who did the setup - very helpful and professional. I would not hesitate to recommend LoadUp to others. Great company.LoadUp
Date: 01/15/2025
Hey *******, thank you for sharing your experience! Were so glad our team made setting up your new bed easy and stress-free. Its great to hear they were helpful and professional. Thanks for choosing LoadUp and wed be happy to help you again anytime!Review fromBRANDI S
Date: 01/05/2025
5 starsBRANDI S
Date: 01/05/2025
**************** was excellent. Loader was kind, friendly and quick.LoadUp
Date: 01/07/2025
Hey ******, thank you for the great review and for choosing LoadUp!
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