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Business Profile

Auctioneer

Manheim Auctions

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Manheim Auctions's headquarters and its corporate-owned locations. To view all corporate locations, see

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Manheim Auctions has 97 locations, listed below.

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    Customer Review Ratings

    1.26/5 stars

    Average of 35 Customer Reviews

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    Review Details

    • Review fromJeffrey C

      Date: 01/27/2024

      1 star
      If you are looking for a shady, lieing, bad business ***************** to buy from who doesn't stand behind anything even after they admittedly cheat you with a bait and switch! This company is for you!
    • Review fromMike N

      Date: 01/16/2024

      1 star
      Absolutely 0 customer service , I opened an arbitration for late title 8 days ago , take to someone and was told they will follow up with me in a day or two , 8 days went by and nothing. I called 2 times , each time it took 45 minutes to answer my call and she said there nothing she can do and I have to talk to the same person who I talked to before and she is not available today. She might call you in a day or two. I asked her to read her notes but my claim she refused . I would stay away from this auction.
    • Review fromJoey G

      Date: 12/14/2023

      2 stars
      Buyers fees are outrageous .......no appreciation for dealers with these buyers fees !!Returned a vehicle due to no title and took 2 weeks to get money reimbursed .....should have paid my tow fee to return vehicle but fees only apply to customers not Manheim. They have a lot of wasted expenditures but don't seem to care because company pass those on to dealers !
    • Review fromYousef F

      Date: 12/11/2023

      1 star
      We are appealing because we brought it in for a bad motor and excessive smoking and Manheim claimed the motor was good after inspecting it in the allotted time given to us. We then picked up the vehicle from manheim brought it back and the unit was still smoking with same issue obvious bad motor. We took right to the ****** Dealer paid for a inspection which confirmed a $18000 dollar fix for the motor. We went to the head of arbitration *********************** and ************************* who told us i quote "******, as I reviewed this claim, when the unit was on lot these issues did not exist. I understand you then took it to a dealer after-the-fact.However, if you are appealing the decision. The unit cannot leave the lot. We would either have a Manger, 3rd Party inspect the unit as next step. At this point, because the unit was removed from lot, we can no longer entertain the claim." This vehicle was picked up and taken to arbitration and manheims mechanics confirmed it was good so we picked it up. We then brought it back because it was still bad after taking it to the actual dealer to prove manheim wrong. Why would we appeal the decision and not pick up the vehicle when we trusted what manheims claim the motor had no issues. We were not aware we have to bring a mechanic to the auction to confirm what you all stated. It could not be an issue after the fact we took the vehicle back assuming your mechanics checked the vehicle. So we continued to see the smoke and took the vehicle to the dealer who confirmed the issue and ****** in the oil. . We will not accept this decision. We have had this same issue before with a different vehicle and were refunded as we should be. We also know Manheim has run the vehicle twice under our name since returning the vehicle to try and sell and see what you all could salvage from Manheim's mistake. We spend $500,000 to ********* per week still treated like trash. **************** ******* ***** *****
    • Review fromBrittany K

      Date: 12/06/2023

      1 star
      These people at the Manheim are discrimination and they need to be investigated.
    • Review fromkb k

      Date: 10/10/2023

      1 star
      Manheim ** and ********** arbitration team do not adhere to their own policies and guidelines. Manheim **** management is incoherent and condescending.
    • Review fromMmmmm M

      Date: 09/17/2023

      1 star
      Cause they have co workers sleeping and dating I know first hand ******************* and ******* .. I know I lost twelve years .and the company *****
    • Review fromOleg K

      Date: 06/20/2023

      1 star
      Not pleasant people to work with representative that cover my dealership, sees my calls, text messages and completely ignores me. He works at skyline metro Manhaime, **********. His name is ******.
    • Review fromSara B

      Date: 01/17/2023

      1 star
      I work in one of the buildings on Sandstone Drive and I have to say, this company does not care about anyone. They just let people speed down the road like its a circus. They could seriously hurt someone crossing the road to get to work. I am honestly tired of this crazy behavior from these people. And their cars are loud. What is the reason for that? Police will not do anything about it either, we complained many times to them and they do not care, must be friends with the manager or something. Whatever you do, do not buy from this business. They are just a bunch of rude individuals.
    • Review fromJake M

      Date: 01/17/2023

      1 star
      Manheim ****** is partnered with American Credit Acceptance which is a bank that clears engine codes before the sale. Once Manheim sees the car doesn't have an engine light on, they report that in the condition report in hopes to get more money for the sale. Once I drove the car off the lot, ****, engine light. Low compression and it needs a new engine. That will cost me thousands.I told Manheim and they didn't care. You can find reviews about these two on ******** Rip Off Report and similar sites. ***************************, *********************** and ************************* from ************************** are soiling their reputation.

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