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Business Profile

Auctioneer

Manheim Auctions

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Manheim Auctions's headquarters and its corporate-owned locations. To view all corporate locations, see

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Manheim Auctions has 97 locations, listed below.

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    Customer Review Ratings

    1.26/5 stars

    Average of 35 Customer Reviews

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    Review Details

    • Review fromRichmond J

      Date: 10/05/2022

      1 star
      Manheim *************, which is not even is ************* is a complete joke. I've gone to this auction multiple times, Ive previewed vehicles and have purchased vehicles. Today I went in to check out some cars for tomorrows auction and I do like I always do. Check in with security guard and give my ** id number. Waling through the lobby me and another gentlemen are both stopped my a lady who is in the middle of helping a separate gentleman at the counter. I was confused on what the lady wanted but I thought it was just common conversation so I stopped to not be rude. The lady ends up asking me and the other gentleman I was walking I the lobby with for our ID? I've never been asked for I'd ever so I asked what it was about and gave her my ID (********** Driver License) then she went on to say not that ID my ****************** access ID I told her I gave the security my info which is how I got in the lobby in the fist place. The Lady went on to say its policy she can ask for ID, I had never heard of that before so I asked for a manager, she said she is the manager. Mam, can I please talk to somebody else, she went on to say there is nobody else so I just brushed her off and went and found the general manager *****************. Instead of him rationalizing the situation he made it worst basically accusing me and the other gentleman of not being dealers after the security guard said we gave her both of our info. They didn't believe me and went on to run my name in the ** system and sure enough there I was. I simply told them to have a good day and decided to leave the auction. I went to the car and came back in asking for business cards. ***************** thought himself and his security guards scared me or something smh See this is how people get them selves or their employees hurt. They say leadership starts at the top and based on his behavior I see why this Manheim location is horrible. Singingly certain people out is a disservice to all people. ***************************************************** are prejudice
    • Review fromAlma C.

      Date: 10/03/2022

      1 star
      They are very rude and unprofessional. I was in the hospital for a month when United Auto Recovery took my vehicle. I was told my car would not be sent to auction until October 3rd. I paid the finance company and they sent the release paperwork, but Manheim had already tried to sell my car the next day after they towed it. Then they said they didn't have it on September 28, 29, and 30. Then they told me today they got the release paperwork last week but can't let me come get my vehicle. If I puposely was hiding my vehicle to keep it from being taken, then I am in the wrong, but they believe they are ok with not releasing my vehicle until tomorrow when they get to it. Withholding someone's property is also called theft by deception. First, they don't have it, then they refuse to speak to me, then they say I have to make an appointment to pick up my vehicle, but they don't make same day appointments when they should have never had it in the first place and ive been calling since Thursday but they say they couldn't make an appointment because they didn't have it. That's an awful lot of deception on their part. I am very ill and I get treated like the situation happened because I don't pay my bills. No, I was not physically able to take care of my business. They are horrible people that don't work with you no matter how the situation occurred. Don't do business with this company. They are a disgrace to all human beings. ******** at the ********* office is the worst one of them all. Most people have some sort of empathy. I was treated like a criminal when it was out of my control to be sick.
    • Review fromRichard D

      Date: 09/21/2022

      1 star
      The absolute worst auction you will ever encounter. A culture of the poorest service in the industry. 18 years of experience with them and I can tell you they are the worst.
    • Review fromBrandon B

      Date: 08/18/2022

      1 star
      Been two months and still have not received my titles. And when I arbitrate it they basically told me I will get my titles when I get my titles.
    • Review fromZack H

      Date: 07/25/2022

      5 stars
      Purchased a vehicle from one there simulcast auctions made a special trip to the bank to get a cashiers check priority mail sent it they received it sent me the gate pass to only hold it another 5 days so the reason for the cashiers check was pointless then called to check on the issue for the lady in customer ******************** to tell me they was getting off work in 3 minutes and she would take my number hands down one of the worst businesses I have ever done anything with welcome to the big corporations just wanted to warn everyone of my issues with them please be careful if you do any kind of business with this joke of a company !!!!

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