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Business Profile

Computer Dealers

Purchasing Power, LLC

Reviews

Customer Review Ratings

4.19/5 stars

Average of 556 Customer Reviews

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Review Details

  • Review fromAlejandra L

    Date: 12/04/2024

    1 star

    Alejandra L

    Date: 12/04/2024

    I would like to have something good to say about this company however I had a horrible experience with them. I am *** retiree and 100 VA disable. I applied and every time I received different information. Long story short I wasted two days following up with them and they assured me everything would be taken care of. They are irresponsible, incompetent, and unprofessional. They said I did not qualify after all the requirements they asked me for. Their website clearly states its for federal, ***, and retirees. Do not waste your time with them, their employees are uneducated regarding the different government agencies. I plan to get my attorney involved to sue them due to their false advertisement. I wish I could give 0 stars SSG **** Retired

    Purchasing Power, LLC

    Date: 01/14/2025

    Hi *********, thanks for messaging us. We appreciate your interest in the program, however military personnel are not eligible to participate with Purchasing Power as we are exclusively available to employees of companies who offer it as an employee benefit, members of organizations who offer it as a member benefit, and federal employees.  
  • Review fromAD R

    Date: 11/26/2024

    5 stars

    AD R

    Date: 11/26/2024

    Simple, convenient and competitive pricing !! I appreciate the benefit of Purchasing Power !

    Purchasing Power, LLC

    Date: 01/14/2025

    Thank you very much for your kind words, AD ********. We really appreciate you taking the time to share your experience with us. 
    Kind regards, 
    Purchasing Power, LLC 
  • Review fromWilson P

    Date: 11/23/2024

    5 stars

    Wilson P

    Date: 11/23/2024

    I fully trust Purchasing Power. Very easy to set up and make purchases on line with out additional ***** **** ups.Only wish is there would be more items and brands to choose from.

    Purchasing Power, LLC

    Date: 01/14/2025

    Hi ******, thanks for messaging us. We're glad to hear that you're interested in more products. We have shared your feedback with our Merchandising team. In the meantime, please continue to check our website for new product releases. We appreciate your feedback!

    Sincerely,

    Purchasing Power, LLC 

  • Review fromDaniel P

    Date: 11/22/2024

    1 star

    Daniel P

    Date: 11/22/2024

    Er ticket number654989Order number ********New Ps5 pro ordered , through *****. Never received my package. Theres a picture with my box on the floor. No door number shown proving my place of residence. Just the floor, there was also a note on my door for the courier to bring the package to the back, which he neglected. The product is ************************************************************************************************************************ on hold through multiple calls since the first 3 business days to now 6th business day. **** promising a supervisor call, and or for the supervisor to speak with me and they never came back to me. After excessive hold times I gave up its been now 6 business days since they said they were going to investigate with no contact back. No product.

    Purchasing Power, LLC

    Date: 01/14/2025

    We appreciate your feedback, ****** and are pleased that this concern was resolved. We hope that you will continue to be a valued customer! 
    Sincerely, 
    ********************** 
  • Review fromKatherine H

    Date: 11/21/2024

    5 stars

    Katherine H

    Date: 11/21/2024

    Love purchasing power. Have been able to get things I would not have been able to get otherwise.

    Purchasing Power, LLC

    Date: 01/14/2025

    Thank you so much, *********, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers. 
    Kind regards, 
    ********************** 
  • Review fromLarry C

    Date: 11/18/2024

    5 stars

    Larry C

    Date: 11/18/2024

    Everything went well with me and I received my product promptly. I've purchased several items from you and if there was a problem, it was resolved quickly.

    Purchasing Power, LLC

    Date: 01/14/2025

    We appreciate your feedback ***** and are pleased that we were able to assist with any issues. We hope that you will continue to be a valued customer! 
    Sincerely, 
    ********************** 
  • Review fromJames C

    Date: 11/18/2024

    1 star

    James C

    Date: 11/18/2024

    **** delivery service is and was horrible. I can believe my wife had to miss a day of work just to be called and told 2 hours before my dleievery time that was not going out. That is unacceptable. I myself work in the Contract Logistics and Freight Forwarding field so I understand but that was definitely not an acceptable situation. Then to tell me that there's nothing that can be done.

    Purchasing Power, LLC

    Date: 01/14/2025

    We appreciate your feedback and are pleased that we were able to resolve this concern for you. Thank you for being a valued customer! 
    Sincerely, 
    ********************** 
  • Review fromKenneth C

    Date: 11/16/2024

    5 stars

    Kenneth C

    Date: 11/16/2024

    This esteemed company consistently delivers exceptional experiences. We eagerly anticipate the opportunity to engage in further business collaborations.

    Purchasing Power, LLC

    Date: 01/14/2025

    We are very grateful for your kind remarks, *******. We want to know that were meeting expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer! 
    Sincerely, 
    ********************** 
  • Review fromJessica S

    Date: 11/15/2024

    1 star

    Jessica S

    Date: 11/15/2024

    These guys take money out of my check every week I got sick last year and got behind on payments but still able to make payments even as of 11/15/24 I'm still making payments and they have my balance locked ...please reach out and have them unlock customers accounts and spending limitsz I'm sure I'm not the one who has had this problem and they charge double for what you purchase

    Purchasing Power, LLC

    Date: 01/14/2025

    Thank you for providing your feedback and letting us know about this issue, *******. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on ************** and we'd be happy to assist you.  
    Sincerely, 
    Purchasing Power, LLC 
  • Review fromDebresha H

    Date: 11/13/2024

    1 star

    Debresha H

    Date: 11/13/2024

    This company was recommend to me by a family member so I took a chance on it. While the products I have ordered have been great products. My complaint is in regards to PURCHASING POWER and their customer service who I have been in contact with since the beginning of the year (Jan 2024). & I have gotten ZERO help in getting my payroll deductions stopped on my account on a ********************** that I have made and PAID OFF OVER 4 YEARS ago!!! Purchasing power has been deducting and continue to deduct over $50 from my paycheck. I have called NUMEROUS times and even talked to a "manager" who claim that he would refund me, get my account closed out, and notify me via email that this has been taken care of. ... STILL WAITING FOR MY EMAIL CONFIRMATION ... That was one month ago, and here I am 4 weeks later having to ask for ANOTHER REFUND because they have deducted even more money than what they were originally taking out. I've reached out to my employer to see if they could help & they stated I would have to reach out to purchasing power in order to get this resolved since they are a third party company. I JUST WANT MY MONEY TO STOP BEING DEDUCTED AND HAVE THIS ACCOUNT CLOSED OUT IMMEDIATELY .. After every phone call I am advised "to wait 2 weeks to see that the deductions have stopped" and every second week I'm charged. this has been a complete nightmare since the day I found out it. NOT to mention I wasn't aware of this happening until I checked my account and noticed it back in Jan. so initially when it first happened Purchasing Power had owed me well over $500s in refunds. TERRIBLE CUSTOMER SERVICE with absolutely ZERO HELP! I DO NOT RECOMMEND AND WILL NEVER RECOMMEND! .. I believe that if this is happening to me it's happening to many others who may not check their payroll. DO BETTER PURCHASING POWER!

    Purchasing Power, LLC

    Date: 01/14/2025

    Thank you for providing your feedback and letting us know about this issue, Debresha. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on ************** and we'd be happy to assist you.  
    Sincerely, 
    Purchasing Power, LLC 

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