Business Profile

Home Builders

Pulte Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Builders.

Complaints

This profile includes complaints for Pulte Group's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

558 total complaints in the last 3 years.
152 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:10/13/2022
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Home built remains unfinished. Home is NOT built to quality standards. Entire home needs to be repainted, bow in wall, baseboard was never painted. Paint is peeling on all the door casing. Cement spewed all over garage. Paint *****************. Cement overpoured on brick. Scratches on stair case rails, chipped wood inside home, windows scratched.
Business Response
Date: 10/25/2022
I will be contacting the Michigan division leadership now regarding your concerns. The leadership team will evaluate your concerns and have the appropriate person follow up with you within 2 business days.

For your convenience, please use the local ******** team contact information below to address your home concerns.
*********************************************************
**************
Initial Complaint
Date:10/11/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We Purchased our Pulte home in the ***************** located in *********** Arizona December of 2021. Since then we have had several issues that have not been fixed after notifying Pulte of the issues either by phone, text, email or through there home owner repair portal. There warranty is for one year and we have been diligent as issues arise to try and get them fixed. June of this year we experience a shower leak in the master bathroom in which the water was seeping behind the tile and on to the floor due to the grout and tile work being sub par (noted at closing). We stopped using the shower hoping for at least some resolution through the various avenues stated above. In early September a tiler (contractor) was sent out to fix the leak but he said this is a much bigger problem than was stated to him and that he would not be able to fix it. And so this is where we still sit waiting to use our master bath shower to be fixed. We are very frustrated because of Pulte's inability to competently handle the issue and fix it. There is no communication from Pulte at all about the repair after many repeated attempts. After conversing with the contractor sent to fix the shower is seems the shower may need to be retiled and grouted since water has compromised the seal. Please Help us resolve this.Thank you ***************************
Business Response
Date: 10/26/2022
Thank you for forwarding the recent correspondence from Mr. ***** ********************** We are aware of the items of concern in their home and have been in communication regarding them. All items are scheduled for repairs.

We appreciate you making us aware of this customer contact. We apologize to the customer for the inconvenience of the necessary repairs and amount of time taken to come to a resolution. We will continue to work with him to ensure repairs are made to their satisfaction.
Sincerely,

***************************
Division Director of Customer Care
*********************************************
Initial Complaint
Date:10/11/2022
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I closed on my new Pulte home in February 2021. The home came with a 5 year water intrusion warranty. On Tuesday September 27, 2022 at 5pm, I noticed water leaking in my 2nd floor bathroom ceiling. I immediately tried calling Pulte's southwest warranty number, but a voicemail said that they closed at 2pm due to impending Hurricane ***. I sent an email that is time stamped 5:49pm, informing Pulte Warranty of the leak. Hurricane *** hit ***************** ******* (90 miles south of my home) on Wednesday September 28, 2020 at approximately 3:15pm. I finally got a response about a week later to multiple emails that I sent. Basically, Pulte is saying that my leak was caused by "an act of God", which wouldn't be covered under warranty. They implored me to make an insurance claim. My insurance company is informing me that this is NOT a hurricane claim because the leak occurred the day before the hurricane. I believe that Pulte Warranty is attempting to wash their hands of my damage, trying to group me in with multiple claims they are getting for hurricane damage. I intentionally sent my email as soon as I saw the damage, establishing a timeline that shows the damage was not related to the hurricane. Basic research on the internet will show that the wind speed on that day and time was 5mph.
Business Response
Date: 10/19/2022
We made contact with ****************** on 10/14 and have agreed on a go forward plan. We will ensure ****************** is satisfied with the work before considering the warranty concern closed.
Customer Answer
Date: 10/23/2022

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Repair work is tentatively scheduled for Monday October 24th.

Sincerely,

*********************************
Initial Complaint
Date:10/10/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We met with the sales rep ************************* in ***********, ** to purchase a home in late Sept. We told him our concerns with the interest rates. ******, in an email on 9/28/22 assured us "we will refund you back your 24K if we cannot qualify you at that rate and you decide to cancel then." again, this is a quote from ******. We spoke with two people from their finance team, *** and *****. One of them said instead of the $15K we would receive to buy down the interest rate, they would give us $21K. We made a deposit of $24.5K on 9/30/22 relying on ******'s and the finance team's statement to be true. A week later when it came down to apply the money and lock in the rate, they said we could only to lock in at ****%. She then said she was mistaken and it would NOT be ****% either. At that time my wife asked to cancel the contract due to not being able to meet the agreed upon conditions. ****** was asked no less than three times to do so. ****** also stated he "never mentioned" ****% to my wife. However, one can see in the att. email, he stated ****% and they would honor the $21K. However the finance team stated they cannot honor the $21K or ****%. Even if the fed rate is lower or what Pulte uses, based on what the finance team explained to us, the extra $6K can't be applied to the rate. My wife then sent an email to the finance company to no longer process our application. Days after she sent the cancellation request to them we were notified that they have finished processing the loan. We were confused by them ignoring the cancellation request. These misrepresentations do not lead us to believe it would be in our best interest to continue with Pulte. We feel Pulte will make another promise they have no intention of honoring and switch it to a lesser offer that they again, have no intention of honoring. Lastly a condition was placed for our approval that I find similar employment in OH which I am not able to obtain. We would like the 24.5K. Promissory Est.
Business Response
Date: 10/14/2022
I will be contacting the Columbus division leadership now regarding your concerns. The leadership team will evaluate your concerns and have the appropriate person follow up with you within 2 business days.
Customer Answer
Date: 10/14/2022

Complaint: 18188885

I am rejecting this response because: ****** knowingly committed deceptive sales practices which amount to fraud as insinuated by **************************** ****** should be terminated from his position.

Sincerely,

***************************
Business Response
Date: 10/14/2022
Dear Sir/Madam
Our ******* sales Manager in ******** has been in contact with the buyers and the sales contract will be cancel and the deposit refunded.
Best,
Pulte Homes
Customer Answer
Date: 10/14/2022

Complaint: 18188885

I am rejecting this response because: Terminate the employee and I will accept the response.

Sincerely,

***************************
Initial Complaint
Date:10/10/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I closed on my home in April of 2022. There were some issues (the construction manager noted them in the walk through and promised they would be repaired). One of the major issues included a damaged cabinet, he told me they were behind on cabinet supplies but to be patient and it should be addressed in a few months. 6 months later I'm still getting the same response and no actionable follow-**** They are obviously able to get new cabinets if they can continue to build and complete new homes so I don't believe they actually want to fix my issue. To further emphasize, the cabinet was broken before I even took ownership of the home and not something caused by the occupant (me).I have another issue with a cracked piece of granite. They sent out the granite installers and they cleaned it up / made it look a little nicer but told me they wouldn't be able to replace it. This was also broken prior to closing on the home and should be covered under Pulte warranty. The warranty manager keeps telling me he'll send someone out, but never follows up on quality or does anything about lack of quality, so it's just an empty promise in the end with no intent to actually fix anything.
Business Response
Date: 10/12/2022
We spoke with the customer and explained the challenges we are having with the cabinets and what our process is for tracking parts. I assured him it hasnt been forgotten and there is an open ticket in our system. I told him I would reach out to the cabinet company to get him the latest update but Im waiting to hear back from Masterbrand. As soon as we can get the material the appointment will be scheduled and all work completed quickly.
Customer Answer
Date: 10/12/2022
This has been the promise and same message since April, 2022. It has been 6 months and no progress has been made. They are building new homes so they are obviously receiving cabinet supplies, the warranty just doesn't seem to be a priority for them. Granite issues were discussed over the phone but not acknowledged in this response. I will provide more information once available.
Business Response
Date: 10/13/2022
We certainly apologize for the continued frustration. The industry as a whole is struggling with certain material delays and we are working very hard to get this particular material as quickly as we can. Our team will do everything necessary to get this issue resolved as quickly as possible.
Customer Answer
Date: 10/13/2022
This does not address the issue with the cracked granite. Also, I would like to leave this open until the cabinets ans granite are fixed, or would the process be to open a new ticket if left unresolved after a reasonable amount of time?
Business Response
Date: 10/19/2022
We have met with the customer and explained the process with our cabinet companies and getting Misc. parts/pieces. We are attempting to inspect the granite crack to see what the potential next steps may be.
Customer Answer
Date: 10/19/2022
As of 10/19, nothing has been scheduled for granite repairs / inspections and regarding the cabinets (contacted 10/11), I was told they would contact the manufacturer and provide an update back to me which also hasn't happened yet. Please leave his case open for the meantime.
Business Response
Date: 11/04/2022
The ********** team has discussed the process of obtaining the needed cabinet parts/pieces with the homeowner. The granite crack is being evaluated in order to determine next steps. This is ongoing.
Customer Answer
Date: 11/04/2022
Cabinet repair is scheduled (thank you). They are going to look at granite next week, I can update once I know the results of that meeting.
Business Response
Date: 11/15/2022
Working with local leadership is the best way to get any issues addressed and we are confident in their recommendations and decisions.

The local ********** team contact information is listed below for your reference. I will reach out to your local team members now for further assistance.
**************************************************
**************
Customer Answer
Date: 11/20/2022
New cabinets are being scheduled for delivery / installation and they were discussing options to replace the broken granite. The cabinets are scheduled for 1st week of December and the granite is still pending further notice.
Initial Complaint
Date:10/09/2022
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On June 22 we signed to close on our home with PULTE in ****, ** after months of brewing dragged through poor customer service and a mortgage ********************** that struggled to keep track of our important financial documents causing us to close later than we expected and forcing us to close while I was out of the country. Here we are 3 months later and PULTE is still non-responsive, unhelpful, and lacking in accountability. In July we had our 30 day walkthrough with our construction manager ****. We walked him through each issue including damaged baseboards when we moved in, a broken window when we moved in, a broken vanity in the master bathroom, and numerous paint issues throughout the house. Some of these things were supposed to be fixed before we moved in but weren't. PULTE has not responded to our numerous attempts to contact them about this oversight and we still have a busted window, paint issues everywhere, and a damaged vanity, not to mention a missing mud bench that was promised to us by ****(the manager) before our construction was completed. I'm asking for resolution to get our house to (at least) the standard that PULTE guaranteed us it would be at when we moved in but preferably for them to keep their word and take care of the issues. It's been 2 months of no contact at all about our remaining problems and having to chase down a staff member at the construction trailer or the office and getting a "we will reach out to you" response. PULTE please take responsibility for undermining your promise to your customers and dropping the ball on providing care.
Business Response
Date: 10/10/2022
To whom this may concern,
PulteGroup DFW ************* is in receipt of this ******************** complaint and a representative will be in contact with the customer directly and outside of the ******************** website to address and resolve.
Sincerely,
PulteGroup DFW *************
Initial Complaint
Date:10/08/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Dear Team,I booked a single family home in ******************* ********** *******. I paid ******* money ~25K. Home was released and construction started. There were few specs home, on which price was lowered later, I asked if there can be anything to ***** me an exchange mine with one of these specs home, but my request was put down and I was told that if I go with spec home which I like more then Ill loose my ******* money.Some of my friends were in same situation earlier with pulte and other builders too and they were *****ed their request.Could you please help in this matter.PS: At the time of booking, I wanted to book home of same model as that of spec home but I was told that they are not available for that month and I had to book one which I didnt want at first place.
Business Response
Date: 10/12/2022
We are currently in contact with **************** regarding an acceptable resolution to the complaint that has been filed.
Initial Complaint
Date:10/06/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I bought a condo in March 2021 and it is still under warranty. My utility bills have been consistently higher than my neighbors and the discrepancy seems to be increasing. I have discussed this with my utility company, ****************** on several occasions and have spoken to an individual who is their specialist in analyzing bills. He concurred that my bill appears to be unusually high and is increasing and that the problem was almost assuredly coming from the heat/AC system. I have again compared my bill with 5 neighbors who all have units larger than my own. Three of these units are occupied by 2 people who it could be assumed consume more power according to my utility company. I live alone. Pulte has been contacted on numerous occasions, the first being an email set in July of this year. I have sent several in the past few weeks. I have repeatedly requested that they evaluate the problem under warranty. I have also contacted the Heating/AC company that performs there warranty work. They recommended that I try to discuss having the issue evaluated under warranty and that I speak to their representative in person. I followed up with that suggestion immediately and got voice mail indicating that no messages were being accepted. Please help me have Pulte honor their commitment to address this problem under warranty. Thank you
Business Response
Date: 10/10/2022
Good Morning BBB,
My name is ********************************* and I am the Division Manager of ************* for the Mid-Atlantic ********************** of *********************************************. I will plan to reach out to *************** by close of business 10/11 to review her complaint. I will advise back with a final stance on this matter once I have that personal review with her.
Initial Complaint
Date:10/04/2022
Type:Sales and Advertising Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We closed on our Pulte home in April of 2021 in ****** Pointe. Throughout the building process we began to notice sub par work being done by the builder and sub contractors. I have 1.5 years of email documentation to show for it. I mention this to show the track record of issues with builder that most of our neighborhood would agree they faced similar issues. Over the summer we had our 1 year walk through where we were able to list issues with him that needed repair. Some of these have been completed. However, our patio door was replaced due to it being installed with the corners busted off. We found that Pulte had stuffed the corners with paper towel and caulked over it in order to close our house. During replacement the interior trim had to be removed causing damage to our drywall and trim. I emailed *** the customer service rep regarding this so he was aware 2 weeks ago. To date he has not emailed back or responded to my emails. The exterior trim was also to be replaced due to its condition is still pending. The trim piece on new patio door cut too short and can see insulation of house. The easement beside my home is full of rocks, weeds and carries onto my property. The eroding hill is impossible to safely mow. The drainage area around my house is full of algae and weeds and stagnant water. When they have attempted to fix it has ended ** in worse condition then before and they have given up. Numerous emails with *************************** for documentation. We have had issues with the *** appliances, 240 amp plug fried, water leaks from upstairs bath valves, and many more all documented. Due to this I am also asking for an extended warranty period to 2 years be done due the frequency of problems. I have found that in order to get the things done this far its taken the threatening of filing complaints to get them to respond.
Business Response
Date: 10/12/2022
I apologize for the frustration you have experienced. I can assure you the team will work diligently to review this concern.

I will be contacting the Columbus division leadership now regarding your concerns. The leadership team will evaluate your concerns and have the appropriate person follow up with you within 2 business days.

For your convenience, please use the local Columbus team contact information below to address your home concerns.
**************
******************************************
Customer Answer
Date: 10/12/2022

Complaint: 18165468

I am rejecting this response because: I was told complaint was received on 10/7 by *** with Pulte. He advised in email he would call me on 10/10 to address my concerns. As of today I never received phone call or even another email.

Sincerely,

*********************
Business Response
Date: 10/12/2022
We apologize for the delay in response to addressing home repairs. To date myself (************************* ) and CCM *************** have been in touch with **** and work orders have been sent. I have committed to following up with *** to ensure the ************ is scheduled to complete any remaining items for the interior of the home. **** is going to send me pictures of the exterior land concerns and I will work with the land department to identify the proper fix.
Customer Answer
Date: 10/13/2022

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory pending the repairs are done as scheduled and appropriately.

Sincerely,

*********************
Initial Complaint
Date:10/02/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On your web site, I see that Pulte has a "Pattern of Complaint: According to information in BBB files, Pulte Homes has a pattern of complaint alleging repair issues." It also says that "BBB will monitor this company's efforts, and this aspect of the Business Profile will be updated once additional information becomes available."I wish I saw this before purchasing a Pulte home.My house closed on May 26, and it has been a challenge to get the most simple repair fixed. It took 3 months to just to get a light switch fixed. When you talk to them about a repair, it's always the same story. The delays are due to supply and manpower issues. Can they give you a date when it will be fixed by? Nope. If they can't fix it in a reasonable time, will they reimburse you if you fix it yourself? Nope. They just warn you that fixing it yourself will void the warranty. Based on the 5 month delay in completing our home (costing us thousands in additional interest), they clearly sell more homes than they have people to build and support. One of the more annoying problems is the alarm prewire. Their electric subcontractor installed it such that half of the sensors were unusable, requiring me to spend money on wireless sensors. Would Pulte provide a refund? Of course not. They said the electric subcontractor has the right to fix or refund. After a multitude of phone calls, they haven't done either. And I'm not sure how to fix a prewire after the house is built. All I'm asking is for Pulte to honor their warranty in a timely fashion, and provide a refund for the prewire not done correctly. Also, I would like for the BBB to reconsider the rating of this company. No company that treats its customers this poorly deserves anything other than an F.Any progress I've made is after repeated followups. They seem to only work on the basis of who complains the most. Their response to you said they will address the issues with service. That was clearly a lie.
Business Response
Date: 10/05/2022
10/5- I spoke to homeowner on the phone about the pre-wire for the alarm. I having the homeowner email me the receipts that he had to pay *** for wireless contacts. He also brought up issues with the master bath mirror replacement and bath3 shower door height. I have reached out to the contactor that was out on 8/1/22 to eval to get status on the product. I will reach back out to homeowner to coordinate appointment. Homeowner is also going to send photos of windows that have residue on them to our call center. Once we receive the email, we will get a better understanding of what the residue might be and take it from there.
Customer Answer
Date: 10/10/2022

Complaint: 18156509

I am rejecting this response because:
The issues have yet to be resolved.
Sincerely,

*******************
Business Response
Date: 10/14/2022
I have forwarded this communication to the ********* team for any follow up that is necessary. They will be the best avenue to work with, as they are working with the details of this service.
Customer Answer
Date: 10/18/2022

Complaint: 18156509

I will accept the response once the issues have been resolved.

Thanks,

*******************
Customer Answer
Date: 10/19/2022
Better Business Bureau:
I would like to reject the offer of Mediation for complaint ID ********.
Regards,
*******************
Customer Answer
Date: 10/20/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID .********, , and find that Mediation is necessary.
Regards,
*******************
Business Response
Date: 10/21/2022
Better Business Bureau:
I would like to reject the offer of Mediation for complaint ID ********.
If you still feel as though the solutions offered are not acceptable or within industry standards, I would like to refer to you to section 7 of the warranty guidelines on page 17 of the Pulte warranty. You have the option of requesting mediation of your Warranty request by providing written notice to ***************************************** (PWSC). Their contact information is included on page 17 of the warranty for your reference.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Customer Answer

Customer Answer

Business Response

Pulte Group is NOT a BBB Accredited Business.