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Business Profile

Internet Services

Steady Platform Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 61 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/16/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Steady was a great platform and always paid very quickly now they appears to wait to pay people at the very last second. I havent been paid for my steady ************ husband did a booster on his account too and also hasnt been paid. Can we get our booster!!

    Business Response

    Date: 05/22/2023

    Our Income Boosters are experiencing a severe delay in incentive payments. Delays such as these are why we ask in the Booster terms that users please allow up to 90 days. We want our members to receive their rewards as quickly as possible. We'd prefer them to get to them fast, but that's not always possible. 


    This user's rewards have been escalated and paid out.

  • Initial Complaint

    Date:04/18/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had completed the Webull booster more than 90 days already and had send email to steady support about it multiple times but still nothing got back.

    Business Response

    Date: 04/19/2023

    This user's Webull reward was issued as a digital ********** card on April 10th, 2023. We've attached a receipt as confirmation. 

    Customer Answer

    Date: 04/20/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***************

  • Initial Complaint

    Date:03/27/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Steady obtained money out of my bank account without my consent the transaction was for $1.00 and the other wad for $10.00 on March 28, 2023 I did not sign up for anything . Any help in this matter will be greatly appreciated

    Business Response

    Date: 03/28/2023

    Steady is a completely free app. We do not charge our members for our services. We'd be happy to review further. Please provide a screenshot of the charge to this thread. 

  • Initial Complaint

    Date:03/20/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To Whom This May ********** 12/19/2022, I completed the WeBull income booster. I know it takes 90 days for them to send payment, which is in fine print on the booster completed email I received in December. Its been over 90 days and I still do not have the deposit of $45.

    Business Response

    Date: 03/21/2023

    Our Income Boosters are experiencing a severe delay in incentive payments. We want our members to receive their rewards as quickly as possible. We'd prefer them to get to them fast, but that's not always possible. 

    This user's rewards have been escalated and paid out.

    Customer Answer

    Date: 03/21/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************************

  • Initial Complaint

    Date:03/07/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I completed an income booster through steady which they confirmed via email and still have not received the $45 I earned by doing this. The fine print on the booster offer also says I will get an email with a link to choose my payout option which was not the case in the email sent by steady to confirm my completed booster. I am requesting that steady process the $45 I earned due to their misleading and clearly not accurate advertising that lead me to attempt this process to begin with.

    Business Response

    Date: 03/09/2023

    Our Income Boosters are experiencing a severe delay in incentive payments. Delays such as these are why we ask in the Booster terms that users please allow up to 90 days. We want our members to receive their rewards as quickly as possible. We'd prefer them to get to them fast, but that's not always possible. 

    This user's rewards have been escalated and paid out.

  • Initial Complaint

    Date:03/06/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for the steady app platform in December 5th of 2022. The platform offers cash incentives for completing different processes such as signing up for bank accounts opening checking accounts etc. There was a $70 cash incentive for opening a checking account with a debit card through ********* as long as you deposited the minimum of $25 and spent it on the debit card after opening the account. The $70 incentive from steady was supposed to pay out within 90 days. Started Dec 5, 2022. Should have received a $70 payout via the steady app on March 5, 2023.

    Business Response

    Date: 03/17/2023

    Our Income Boosters are experiencing a severe delay in incentive payments. We want our members to receive their rewards as quickly as possible. We'd prefer them to get to them fast, but that's not always possible. 

    This user's rewards have been escalated and paid out.

  • Initial Complaint

    Date:02/25/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've completed many of steadys income boosters and have been always been compensated in a reasonable and timely manner in the past. However last December I completed 3 of the income boosters and have only been compensated for 1 of them, which is the Uphold booster. The other 2 boosters, Webull for $45, and Upgrade for $25 have both been completed and I've received the confirmation email stating that I had indeed completed them and would be receiving compensation. I still have yet to receive either payments from steady.

    Business Response

    Date: 03/03/2023

    Our Income Boosters are experiencing a severe delay in incentive payments. Delays such as these are why we ask in the Booster terms that users please allow up to 90 days. We want our members to receive their rewards as quickly as possible. We'd prefer them to get to them fast, but that's not always possible. 

    This user's rewards have been escalated and paid out. 

  • Initial Complaint

    Date:02/20/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    11/2023 I downloaded the Steady app completed a $75 booster for Varo and still have not received my income booster money. I reached out several several times Ive gotten some response but still no money now Im not getting any response its just ridiculous I think its a fraud.

    Business Response

    Date: 02/24/2023

    Our Income Boosters are experiencing a severe delay in incentive payments. Delays such as these are why we ask in the Booster terms that users please allow up to 90 days. We want our members to receive their rewards as quickly as possible. We'd prefer them to get to them fast, but that's not always possible. 

    A payment will be issued within the next 5-7 days. 

    Customer Answer

    Date: 02/27/2023

     
    Complaint: 19433860

    I am rejecting this response because:

    Sincerely,

    *************************** I am rejecting because theyre trying to pay me a $40 booster when I signed up it was a $75 booster so I want the money that I was supposed to get when I signed up not the promotion if theyre offering now

    Business Response

    Date: 03/03/2023

    We apologize for the incorrect incentive amount. This user's additional $35 has been initiated as a deposit today, 03/03/2023. It may the the financial institution 2-3 business days to fully process the deposit. We appreciate your patience. 

    Customer Answer

    Date: 03/04/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***************************

  • Initial Complaint

    Date:02/09/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    First, when emailing them for help, I waited ********************************** Then, after completing 2 boosters, it has taken 90 days to receive anything. And this last booster I still havent received payment for and it was completed and approved in October 2022. They are not helpful, they dont have a FAQ, they have no other way to get in touch with them except by email. Ive heard of people receiving their payment in a few days. Ive waited for over 3 freaking months! Something needs to be changed immediately

    Business Response

    Date: 02/10/2023

    Our Income Boosters are experiencing a severe delay in incentive payments. Delays such as these are why we ask in the Booster terms that users please allow up to 90 days. We want our members to receive their rewards as quickly as possible. We'd prefer them to get to them fast, but that's not always possible. 

    This user's rewards have been escalated and paid out on 02/09/2023.

    Customer Answer

    Date: 02/10/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************************

  • Initial Complaint

    Date:02/04/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I completed a booster for Webull. I even received notice that booster was complete. This was back in mid November. I emailed them in January after the 60 days when by, that they stated it may take. Two weeks later I finally received an email back stating they were behind in paying out boost.I was informed that they were aware I had completed boost satisfactory and was than asked to wait an additional 30 days. Well here I I am still waiting for boost and waiting for again a reply to another email. I fulfilled my end and still have the webull account which I was required to add funds to to receive the $45 dollar boost. I fulfilled my requirements and do not understand why they are not required to fulfill theirs in the time frame they laid out.

    Business Response

    Date: 02/10/2023

    Our Income Boosters are experiencing a severe delay in incentive payments. Delays such as these are why we ask in the Booster terms that users please allow up to 90 days. We want our members to receive their rewards as quickly as possible. We'd prefer them to get to them fast, but that's not always possible. 

    This user's rewards have been escalated and paid out on 02/08/2023. 

    Customer Answer

    Date: 02/15/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************************

Steady Platform Inc. is NOT a BBB Accredited Business.

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