We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Live Streaming

NFHS Network

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Live Streaming.

Reviews

Customer Review Ratings

1.04

Average of 121 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Michael C

    Date: 12/04/2024

    Absolutely ******** you cant talk to a live person after hours of dealing with the same ******** on there chat system!!!! Billing me for a service I cant even use .

  • Sandra G

    Date: 11/28/2024

    I subscribed to **** around November 17, 2024. I read there was no refunds, and I was fine with that as long as I was able to watch the games. However, I regret the day I heard about this company. They gladly took my money but have not produce services promised. I did not get to see any of the game due to constant technical issues displayed on the screen from the beginning to the end of the game. The games were important to us because our grandson and nephew team made it to the playoff, and we desperately wanted to support them. They are on the same high school team. In my opinion, it's a scam and they should be held accountable. I could not figure out how to speak to an actual person about this issue. Therefore, I cancelled the subscription, but they did not refund my money for not being able to see anything!!

  • Vicki D

    Date: 11/23/2024

    If I could give 0 stars I would. I had problems last year and said Id never use **** again but my husband wanted to see a semi-final football game that was important to him. So, after preparing food and drink for friends, we saw nothing but buffering and pixelated screen and sometimes nothing at all. So frustrating my husband has coached football for 35 years and his videoing of a game was 100 times better than ****. Fix it please and return my money!

  • Matt O

    Date: 11/22/2024

    Told me I could watch a high school football game. I paid the fee. Logged on. The game is delayed. In reality it is in progress and almost over at this point. ****.

  • Ronnie Y

    Date: 11/12/2024

    Ronnie Y

    Date: 11/12/2024

    When it works is great, but most of the time it is lagging, cutting out and all arund glitchy. During the finals, I would constantly loose the feed and spent most of my time watching a spinning dial on my screen. I thought it was my internet but after finding out the she thing was happening to people in other towns and even other countries, I realized the prob6 was with them. Don't bother going to the website to let anyone know. The "Help" chat bubble is an AI Bot and that will get you no where.

    NFHS Network

    Date: 11/13/2024

    Thank you for reaching out. Im sorry to hear about the disruptions you experienced, especially during such an important event. We know how frustrating it is when a stream doesnt deliver during key moments, and were actively working on upgrades to improve streaming reliability and support resources to address issues like these as they happen.

    Weve issued a refund for the inconvenience, and while we know this doesn't make up for missing these moments, we hope this gesture helps in some small way. Your feedback is invaluable in helping us make our service better, so thank you again for sharing it with us.

  • Manuel E

    Date: 11/11/2024

    Manuel E

    Date: 11/11/2024

    Terrible give my money back. Camera misses everything and then shuts off with 3secs left and wont come back up. I vote every school goes to another streaming service.

    NFHS Network

    Date: 11/12/2024

    Thank you for reaching out, and Im truly sorry for the frustrating experience with the stream quality and interruptions. We know how important it is to be able to watch every moment, and Id love to help make this right for you.

    Please feel free to contact our support team at ***************************************** Theyll be happy to look into the issues with the stream and assist with any adjustments or refunds you may need for your subscription.

    Thank you again for sharing this with us, and were here to help however we can.

  • Hans H

    Date: 11/08/2024

    Hans H

    Date: 11/08/2024

    Terrible coverage of and from ******************* Missoula MT. Tonight in ********, 3 seconds to go, score 21/21, and ******** going for 3 pt field goal. Streaming stopped. 10 minutes later still no streaming. During Big Sky HS home games the camera is horrendous, no recognizable audio, no scoreboard, just terrible.

    NFHS Network

    Date: 11/12/2024

    Thank you for reaching out and sharing your experience. Im very sorry for the interruptions and low-quality streamingespecially during such important moments in the game. We know how disappointing it is to miss these key plays and to struggle with audio and video quality, and we appreciate your feedback.

    If youd like, our support team is here to help investigate any ongoing issues and work on solutions for Big Sky High Schools streams. Feel free to reach out directly at ***************************************** and well be happy to look into this and ensure better future coverage.

    Thank you again for bringing this to our attention.

  • Carlos B

    Date: 11/08/2024

    Carlos B

    Date: 11/08/2024

    We keep getting a charge of $11.99 for months now and we can not find an account that we subscribed to in order to cancel it. We have tried contacting **** and have not heard back. I guess the only option now is to have my bank block the charge.

    NFHS Network

    Date: 11/12/2024

    Thank you for bringing this to our attention. Im sorry to hear about the trouble with these charges and the challenges in locating the account to cancel them.

    While I see that our team previously reached out to gather more information, we didnt receive a reply. If youre still seeing these charges, please feel free to reach back out to our support team with the 11-digit character code from the statement following NFHSNETWRK, along with the date of the latest charge. A picture of the statement would also be very helpful, as it will help us locate the account quickly.

    Once we have that information, well be happy to resolve the issue, cancel any active subscriptions, and arrange any necessary refunds.

    Thank you for your patience, and we look forward to assisting you! 

  • Amanda G

    Date: 11/06/2024

    Amanda G

    Date: 11/06/2024

    We subscribed and paid $11.99 to watch one game. We received the message that the automated camera was having technical difficulties and the game would not be available. They will not provide a refund.

    NFHS Network

    Date: 11/12/2024

    Thank you for reaching out and sharing your experience. Im truly sorry to hear about the technical difficulties you encountered and the frustration of not being able to watch the game you were looking forward to.

    Ive reviewed our records, and it looks like were unable to locate your subscription with the information provided. To help us resolve this, I recommend reaching out directly to our support team at ***************************************** where we can look into the issue further and assist with a refund if applicable. Please include any details you can, such as the email address associated with your account or the ******** character code from your bank or credit card statement, which will help us locate your subscription more quickly.

    We truly value your feedback and want to make sure this is taken care of for you.

    Thank you for your understanding, and we look forward to assisting you!

  • James H

    Date: 10/31/2024

    James H

    Date: 10/31/2024

    **** is a ripoff. I've suscribed for two years in a row to watch my grandchildren play football and each year the site either had "technical difficulties" and didn't display the game, or the video was of such poor quality that that you could not even see what was happening in the game.

    NFHS Network

    Date: 11/05/2024

    Thank you for sharing your experience. Im sorry to hear about the issues you faced while trying to watch your grandchildrens games. We know how important those moments are, and its disappointing when things dont go as expected.

    While a refund cant replace the missed games, weve issued a partial refund to show our commitment to making things right. Were also working with the schools to improve future streams.

    If theres anything more we can assist with, please dont hesitate to reach out to our support team at ***************************************** We truly value your support and patience.

NFHS Network is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.