Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Live Streaming

NFHS Network

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Live Streaming.

Reviews

Customer Review Ratings

1.04/5 stars

Average of 121 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSandi S

    Date: 03/05/2023

    1 star
    Shocked at such lousy coverage of ** regional basketball games on 3/4/23. The 2A East games especially, as they had no scoreboard or game clock displayed on the screen nor a commentator so basically unless you were keeping your own score and clock you didn't have a clue what was going on...totally unacceptable for a paid site. Watching 3A East game displayed score and clock but displayed OT5 for quarter and clock displayed numbers like 28:80 so you never knew time in game. I do have to give kudos to the coverage of the 1A West at ******************* as it had a ********** by play commentator with a more reliable scoreboard and clock. I'm guessing the **** folks just didn't show up at the 2A East games since there was nothing. I am hopeful that my local TV station will pick up the championship games I am interested in on Saturday 3/11/23 because YOU'RE FIRED! The NCHSAA should set you free, too!
  • Review fromKen T

    Date: 03/05/2023

    1 star
    Got to watch portions of the ********* girls hockey championship. Thanks to the poor service of nfhs. Waste of money!
  • Review fromNorman K

    Date: 03/04/2023

    1 star
    The service is terrible, very unreliable. Over the past two basketball seasons I have seen about 33% of the games I attempted to watch because of technical problems. It is frustrating and disappointing.
  • Review fromJimmy L

    Date: 03/04/2023

    1 star
    NFHS is a joke. Terrible Video and sound when it actually works. IHSA needs a new provider!
  • Review fromAntonio B

    Date: 03/01/2023

    1 star
    Straight trash. I only paid for this to watch my cousin play in the state playoffs and this thing is a joke. How do you broadcast a basketball game in a tournament and dont show the score the entire game? Then the next week, I missed the game completely because I was greeted with a please stand by message due to technical difficulties. I canceled this mess and requested a refund.
  • Review fromMike S

    Date: 02/23/2023

    1 star
    Impossible to contact anyone when you have issues or wish to stop charges
  • Review fromThe Jacksons J

    Date: 02/17/2023

    1 star
    Network fails at end of games. For a paid network it is inexcusable
  • Review fromJane J

    Date: 02/16/2023

    1 star
    The worst! Attempting to watch my senior grandsons last game, where they honored the students and their parents, and they focus the camera on the opposing team who was just standing around, looking at nothing. Never again will I join this network.
  • Review fromSarah N

    Date: 02/11/2023

    1 star
    I've had this service for over a year, and starting the last few months it became completely unreliable. Games frozen, no scoreboard or time clock, a double screen, half of the court blocked so I couldn't view the entire game, etc. These issues continually occurred, despite tickets being created by the "bot" and several emails with customer service (you can't speak to anyone). I never got any follow up on the issues I reported via email, so I continued to follow up and only would get a response that they will work to fix the issues, but nothing was ever rectified. Today I asked them if I can get a refund for one month because of the ongoing issues, and they just canceled my subscription. No communication back with me about the issues, the options to get a refund, or any next steps. I got a reply to my request that they canceled my subscription and refunded me for one month. I never asked to cancel the subscription, nor did I ever indicate that I wanted to cancel. So now I am unable to watch the remainder of the game I had been watching, or the rest of the season. When I followed up to say that I never asked to cancel or indicated I wanted to do so, I received no reply. Horrible customer service.
  • Review fromLaura B

    Date: 02/11/2023

    1 star
    Terrible service and rarely is there a game that is watchable all the way through. Definitely not worth the money.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.