Reviews

Review Details

• Review fromKelly M

  Date: 06/28/2023

  1 star
  This company has questionable practices. My daughter's cheer coach sent ** the link for anyone who couldn't participate in the cheer competition (my daughter had *****) to be able to watch the competition in March of 2021.. I logged in ONCE and watched the ONE competition for what I thought was a charge of $10.99. As of April of 2023, the subscription was still billing monthly for $10.99 until they raised their fee to $11.99/mo until I canceled my card for "fraudulent charges". NFHS notified Chase that this was a subscription and I could have canceled at any time so they allowed all 2 years of charges. Had I have known, I would have canceled the same day after I watched the competition! They said they won't refund me even though they can see I had never logged in since that date in 2021. I do not have subscriptions to anything so I never thought to review my online credit card statement that I only charge minimally just so it never cancels for non-use. I feel very deceived by this company especially after being referred by a trusted source (her cheer coach) for a service I would never actually use unless it was an extenuating circumstance just as it was.

• Review fromRyan R

  Date: 06/17/2023

  1 star
  Unreliable livestreams showing technical difficulties message on screen. Absolutely no customer service available. *********************. Encourage your school to host a ******* channel.

• Review fromLeslie O

  Date: 04/26/2023

  1 star
  Can we give this service zero stars? We were so excited to have our out of town family watch our kids sporting events. From day one of signing up its been horrible. Most of the time there are technical difficulties with the cameras so doesnt even show the game but if by chance it is streaming, scores are wrong, game clock is 0 and you cant hear anything unless you turn up your speakers on the ** to almost blow them out. We understand there are going to be challenges and dont even mind if the score is wrong, etc however when there are high schools that are stuck using this network the least they could do is look to improve it. I feel like theyre just taking money and doing nothing. The last straw was tonight for a soccer playoff game where once again there was a camera network issue. Not sure why I kept my hopes up and was surprised. Great concept, horrible execution.

• Review fromMarvin

  Date: 04/05/2023

  1 star
  I opened an account with NFHS last month after viewing their site in order to watch ******** high school sports activities. This was during the time of the Boys Basketball playoffs. Upon establishment of the account, I attempted to watch a semi-final game, but for some technical issue, I could only see less than half of the game. I tried to view other games, but with no success.As I attempted to log in to my account to cancel it, thereby entering my username and password, their page stated that there was no record of such username. Obviously, there was recognition, because they debited my credit union account the amount of $8.99 on March 25.Because they do not accept phone calls, I had to resort to emailing them about my problem.That was two days ago, and I have not received a response - although its message said someone from customer service would be in contact with **** cannot accept this, and will not tolerate the ineptitude of their service. I simply want to cancel this account with them. Terrible. I am not asking for a refund, but definitely do not wish to continue with them

• Review fromed a

  Date: 03/13/2023

  1 star
  I called the ** network that streamed the ******** Girls Basketball tournament games and was directed that NHFS housed the archived live game film. So I paid for the subscription to watch the state tournament games. NFHS never loaded the games, only the press releases for each game. I have called the numbers listed for contacts and was disconnected from both after a 10 minute hold. I did submit a customer service ticket and received an automated email reply, but I was never contacted regarding the issue.This company should be dissolved and should have to refund all paid profits to customers who go screwed.

• Review fromJane D

  Date: 03/11/2023

  1 star
  Coverage and livestream for last 3 D1 **** HS district regional games 3/4, 3/8,3/11 was very poor. We had to live stream ourselves on FB. Commentary was one terribly sided and hard to listen to, wonder if they are a recruiter for an **** AAU???? They called people from opposing team wrong names. And grammar was less than desired. Do better if you want people to pay, period.

• Review fromDane V

  Date: 03/10/2023

  1 star
  Absolutely terrible business. I subscribed to watch a local basketball team, but the score and game clock had nothing to do with the game. No announcers, so no way to know what's happening. Whoever runs this should be prosecuted for fraud. Checked with others and they have the same experience.At least they list an address, so we know which AG to file a complaint with. They need to be put out of business fast.

• Review fromSheri H

  Date: 03/08/2023

  1 star
  Over the last month 90% of the time the scores are incorrect or not even there. During todays playoff game they had the scores backward as the winning team with 20 points to the losing teams 74. They also subtracted point after the team score. Then the whole 2nd half of the game wasnt working. I complained and asked for a refund for it not working and they refunded me and canceled my account. This is a joke.

• Review fromDavid L

  Date: 03/07/2023

  1 star
  Horrible announcers and all one sided !! Waste of money !!! Felt like it was the other teams announcers and they need to stay away from being one sided !!

• Review fromLola M

  Date: 03/06/2023

  1 star
  Terrible! Last game had such strong static I had to mute the sound. Difficult to look up schools. Was using the app from ROKU and subscribing just sent me in circles. I had to access on my phone to actually subscribe. The pathetic little score strip does not give much game information if in fact it is working. Unfortunately this is the only way to stream some high school games. Some schools use ********* thank goodness! SUBSCRIPTION CANCELLED