Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Vacation Certificates and Vouchers

Sweetdeals.com

Reviews

Customer Review Ratings

3.1/5 stars

Average of 50 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLinda N

    Date: 08/19/2024

    5 stars

    Linda N

    Date: 08/19/2024

    I had a problem with my order and I was able to get a full refund and returned the product! **************** was exceptional

    Sweetdeals.com

    Date: 08/27/2024

    Hi *****,


    We are thrilled to hear that you received helpful assistance with your issue and got squared away. 
    Your 5-star review really means a lot to us!

    Kind regards,
    Your incentRev Customer Support Team 

  • Review fromBetsy D

    Date: 08/11/2024

    5 stars

    Betsy D

    Date: 08/11/2024

    Hear back in a short time after explaining the problem & got the best solution to fix.

    Sweetdeals.com

    Date: 08/27/2024

    Hi *****,


    We're happy to hear that you had a pleasant experience and took the time to leave such a lovely review!
    Thank you so much and we look forward to serving you again in the future.

    Kind regards,
    Your incentRev Customer Support Team

  • Review fromJohn W

    Date: 08/01/2024

    5 stars

    John W

    Date: 08/01/2024

    I purchased two vouchers for a theater show and the computer charged me for two other vouchers, which was never purchased or needed. Contacted the customer service department, by email, explained what happened and they responded within 24 hours. After several emails, pictures of the voided vouchers, my refund credit has been processed. I have used this organization, a number of times, with no problems. I will continue to use the company in the future.

    Sweetdeals.com

    Date: 08/02/2024

    Hi ****,

    We're so happy to hear that you had a pleasant experience and took the time to leave such a lovely review!
    Thank you very much and we look forward to serving you again in the future!

    Kind regards,
    Your incentRev Customer Support Team

  • Review fromWendy O

    Date: 07/11/2024

    5 stars

    Wendy O

    Date: 07/11/2024

    Great customer service! Thank you very much...I will be using again!

    Sweetdeals.com

    Date: 07/12/2024

    Hi *****,

    We're happy to hear that you had a pleasant experience and took the time to leave such a lovely review!

    Thank you so much and we look forward to serving you again in the future.

    Kind regards,
    Your incentRev Customer Support Team

  • Review fromKatherine O

    Date: 06/24/2024

    5 stars

    Katherine O

    Date: 06/24/2024

    I ordered certificates and they never arrived. I contacted the seller and received a reply that immediately resolved my issue. ***************************** is an excellent customer service rep and an asset to the company

    Sweetdeals.com

    Date: 07/08/2024

    Hi *********,

    We're thrilled to hear that you had a pleasant experience with our team member and took the time to leave such a lovely review!
    Thank you very much and we hope to serve you again in the future.

    Kind regards,
    Your incentRev Customer Support Team

  • Review fromJohn B

    Date: 06/08/2024

    4 stars

    John B

    Date: 06/08/2024

    I have ordered many things with no problems, the one time I had something missing, there were inquiries, but everything was taken care of to my satisfaction. They still have my business. I say a 4.8 rating.

    Sweetdeals.com

    Date: 07/08/2024

    Hi ****,

    We're so happy to hear that you had a satisfactory experience with our team and took the time to leave such a nice review!
    Thank you very much and we hope to serve you again in the future.

    Kind regards,
    Your incentRev Customer Support Team

  • Review fromBill B

    Date: 06/02/2024

    5 stars

    Bill B

    Date: 06/02/2024

    purchased a ****** coach purse for ****** it came and was perfect .

    Sweetdeals.com

    Date: 07/08/2024

    Hi ****, 

    We're happy to hear that you had a pleasant experience and took the time to leave such a lovely review!
    Thank you very much and we hope to serve you again in the future.

    Kind regards,
    Your incentRev Customer Support Team

  • Review fromjonathan b

    Date: 05/25/2024

    1 star

    jonathan b

    Date: 05/25/2024

    In December 2023 I purchased a five pack of Acadian village tickets. They never arrived. I luckily spoke to someone in ********* not affiliated with Sweet deals or instant rev and they donated me five tickets. I have yet to receive a refund or tickets deals now someone say I shouldve learned my ****** but here we are in May 2024 and I figured hey Ill give them one more try so I purchased buy one get one free stamps **** forever stamps they took my money. Sent me a confirmation number a week later, I have a tracking number from the post office here we are three weeks after they sent me a tracking number and the tracking number says awaiting acceptance if I could give this company less than one star I would I do not understand how businesses like this or still in business. Do you research with these companies? If you cant get someone on the phone dont buy from them luckily I have a wonderful bank and I will probably get my money back.

    Sweetdeals.com

    Date: 05/28/2024

    Hi there,

    Thank you for reaching out to us and we're sorry to hear that.

    I'm not finding an account or purchases made under your email address, unfortunately. 

    So that we may further assist you with your issue, please submit at support ticket at halfoffhelp.com

    We look forward to hearing from you and resolving this matter. 

    Kind regards,

    ~Your incentRev Customer Support Team

  • Review fromSusan R

    Date: 05/24/2024

    1 star

    Susan R

    Date: 05/24/2024

    I bought gift certificates for El Patrons off of sweet deals. My husband and I went last night and tried to use them and the owner /manage said he could not accept them. He said that he never gave permission for sweet deals to use his logo or this offer. He said that he makes no money only sweet deals makes money

    Sweetdeals.com

    Date: 05/28/2024

    Hi *****,

    We're very sorry to hear that this merchant is not honoring your certificates. 

    We've responded directly to your support ticket and we're investigating this with the Sales Manager and local market.

    Soon we'll have next steps, and we will reach back out to you with resolution! 

    If you may have any questions or concerns, please contact us at halfoffhelp.com

    Kind regards,

    ~Your incentRev Customer Support Team

  • Review fromJacqueline B

    Date: 05/11/2024

    1 star

    Jacqueline B

    Date: 05/11/2024

    First time user. Charge card was charged **********'s with no confirmation or receipt last night. I did receive confirmation on a $77.90. purchase. Completed customer service form because "currently we do not offer phone service". Frequently asked questions do not address my issue.

    Sweetdeals.com

    Date: 05/13/2024

    Hi **********,

    Thank you for contacting us and we're sorry to hear that.

    We've looked into this further and it appears as though the $116.85 charge was voided immediately by our system.

    We have sent the transaction details and further information over to you directly via email.

    If you may need additional assistance, please let us know!

    Kind regards, 

    ~Your incentRev Customer Support Team 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.