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Business Profile

Vacation Certificates and Vouchers

Sweetdeals.com

Reviews

Customer Review Ratings

3.1/5 stars

Average of 50 Customer Reviews

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Review Details

  • Review fromLinda C

    Date: 02/13/2024

    1 star

    Linda C

    Date: 02/13/2024

    I wouldnt even give them one star. My sister and I bought 4 night 5 day in ******* and because we live in the same geographical region we can not visit with in 7 days of each other. I was told by the extremely rude person who I spoke with that wasnt on the rules and regulation requirements on 2 different documents I received but he assured me it was. Im still looking! It must be a hidden requirement because I cant find it even after going to the sweet deals website I bought this scam on. Be forewarned! Save your money.

    Sweetdeals.com

    Date: 02/14/2024

    Hi *****,

    We're sorry to hear that you have had this unfortunate experience.

    We're not finding any communication with you within our system, so I am not sure who you spoke with previously.

    We are always happy to resolve complaints such as these and have provided a full refund for this order on your account. 

    Further refund details have been emailed to you directly. 

    We apologize for any inconvenience this may have caused and if you need additional assistance, please contact us at halfoffhelp.com

    Kind regards,

    Your incentRev Customer Support Team

  • Review fromM Y T

    Date: 02/01/2024

    1 star

    M Y T

    Date: 02/01/2024

    it is very disappointing to use a vendor whose website times out whenever you try to purchase a voucher. Understanding the item can be popular, I do not appreciate entering my credit card info several times only for the website to kick me out, spinning or nothing happening. Being that your website cannot handle an influx of request, I wonder if my information is secure. I'm sure the television station that contracts with you can surely find another vendor.

    Sweetdeals.com

    Date: 02/09/2024

    Hi **********,

    Thank you for your feedback.

    We understand your frustration and apologize for any inconvenience. 

    The nature of our promotions makes only a small quantity available at a time. They go on sale "first come, first served" as a reward to the valued audience of the station.

    The system allows for multiple transactions within fractions of seconds of one another. Each week we process transactions for radio and television stations all over the country and see 100 certificates sell out in as little as 40 seconds in some cities.

    Usually, a new deal is offered each week.Some sell out very quickly and others take a bit longer. We hope that you will take advantage of the promotions in the future!

    Kind regards,
    Your incentRev Customer Support Team

  • Review fromSandy G

    Date: 01/29/2024

    5 stars

    Sandy G

    Date: 01/29/2024

    I ordered quite a few things from sweet deals, most I loved. A couple items needed to be refunded, and **** took care of it for me!! I was having trouble with this issue, but once **** got a hold of it, he did excellent and resolved my problem and restored my opinion of sweet deals :)

    Sweetdeals.com

    Date: 01/30/2024

    *************,

    Wow, we are thrilled to hear that you had such a wonderful experience with our team and took the time to leave such a lovely review!

    Thank you very much and we hope to serve you again in the future.

    Kind regards,

    Your incentRev Customer Support Team 

  • Review fromMadisen B

    Date: 01/25/2024

    1 star

    Madisen B

    Date: 01/25/2024

    I just purchased a package deal and the payment went through but never got an order number or confirmation in my email. Their is no phone number to call to get help, the chat line doesn't work. I only bought this deal because it was cheap, and its hard times out here. So I hope they reach out and refund my money ASAP if it isnt legit because that is not okay.

    Sweetdeals.com

    Date: 01/29/2024

    Hi Madisen,

    We're sorry to hear that.

    We have responded directly to your support request ticket with further information/next steps in order to get this resolved.

    We look forward to assisting with this matter and greatly apologize for any inconvenience this may have caused.

    Kind regards,

    Your incentRev Customer Support Team 

  • Review fromKelli Z

    Date: 01/18/2024

    5 stars

    Kelli Z

    Date: 01/18/2024

    At first I did not receive my certificates when they were supposed to arrive, so I reached out to the company and they sent me replacement certificates! I was very appreciative of this!

    Sweetdeals.com

    Date: 01/19/2024

    Hi *****,

    Thank you so much for taking the time to leave us such a positive review!

    We love hearing from our happy customers and hope to serve you again in the future!

    Kind regards,

    Your incentRev Customer Support Team

  • Review fromPaula P

    Date: 01/12/2024

    5 stars

    Paula P

    Date: 01/12/2024

    **** was excellent to deal with. ************************* closed in ************************** before I could use my $25 gc and I gave the other one to my brother (Sweet Deal two for $25).I was offered other choices and picked Bavarian's Wirsthaus in FWB - can't wait to try it.I rec'd the gcs today after first emailing them on Dec 14, 2023.Very impressed and very satisfied.Thank you.

    Sweetdeals.com

    Date: 01/16/2024

    Hi *****,

    We are so very happy to hear this.

    Thank you for taking the time to leave us such positive feedback and we hope to serve you again in the future!

    Kind regards,

    Your incentRev Customer Support Team 

  • Review fromDiane A

    Date: 12/31/2023

    1 star

    Diane A

    Date: 12/31/2023

    If they had minus zero stars that's what I would have given for the Mystery box I purchased for $19.99 (at least a $75 value) total BS. I got a box of junk that was not worth a dollar. Best thing about it was I did get a total refund, so they do back up their sales

    Sweetdeals.com

    Date: 01/03/2024

    Hi *****,

    We're sorry to hear that you were not satisfied with the product purchased.

    Per our records, your order was fully refunded swiftly, after our team was informed that the product did not meet your expectations.

    If you may need additional assistance, please contact us at halfoffhelp.com 

    Kind regards,

    Your incentRev Customer Support Team

  • Review fromAaron L

    Date: 12/29/2023

    4 stars

    Aaron L

    Date: 12/29/2023

    Purchased a voucher and it wasn't working, contacted with not too much help until ***************************** came along and worked it all out, five star for *****!

    Sweetdeals.com

    Date: 01/03/2024

    Hi *****,

    Thank you for your kind words!

    We really appreciate you sharing your review of our service.

    We love hearing from our customers.

    Kind regards,

    Your incentRev Customer Support Team

  • Review fromBryan B

    Date: 12/21/2023

    1 star

    Bryan B

    Date: 12/21/2023

    On 12/18/23, I purchased a license for **************** 2021, The website offer also listed that the item was:Lifetime license for MS ***** Excel, PowerPoint, ************************* One-time purchase installed on 1 machine (Windows or Mac) for lifetime **************** use at home or work *************************** access your software license keys and download links instantly Free customer service only the best support!I have contacted them 3 times to find out how I download it. I received a voucher to print off, but the voucher does not give any info for how to use it or download the software. They have not responded to any of my messages that I have sent. There is not a number to call as well. I think this is a spam site.

    Sweetdeals.com

    Date: 12/22/2023

    Hi *****,

    We're very sorry to hear that.

    Further details have been emailed directly to you regarding this deal and how to redeem.

    We sincerely apologize for any inconvenience this may have caused.

    If you may need additional assistance, please contact us at halfoffhelp.com

    Kind regards,

    Your incentRev Customer Support Team

  • Review fromBrandi B

    Date: 12/18/2023

    1 star

    Brandi B

    Date: 12/18/2023

    Ordered the mystery box that was supposed to have at least $75 worth of electronics, home goods, phone accessories and more. I received Vaseline, tape for artificial flowers, brown nail polish and some cheap bubblegum machine jewelry. Not at all what was advertised. I asked for a refund and I would return the items and they declined. SCAM

    Sweetdeals.com

    Date: 12/19/2023

    Hi ******,

    We're very sorry to hear this.

    A refund has been processed for your order and further details have been emailed directly to you.

    We sincerely apologize for any inconvenience this may have caused.

    If you may need additional assistance, please don't hesitate to contact us at halfoffhelp.com

    Kind regards,

    Your incentRev Customer Support Team

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