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Business Profile

Heating and Air Conditioning

Service First Pros, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Service First Pros, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Service First Pros, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.77

    Average of 91 Customer Reviews

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    Review Details

    • Nanette G

      Date: 01/29/2025

      We have been using Service First Pros for several years now. They are always quick in response, courteous, knowledgeable and do a great job. ****, ***** ,**** and ***** came today at 930 am to install 3 heating systems, all done, pertinent info given, cleaned up beautifully and done at 430pm! What more could you want! I Highly recommend this company and their technicians.

    • Melissa B

      Date: 12/28/2024

      ****** came in a service call, he was respectful, professional and knowledgeable. We ended up needing to replace our furnaces and hot water heater. Their team came the next day and installation was smooth, efficient and they cleaned up after themselves. We found the prices to be competitive and fair. We highly recommend

    • Jermaine D

      Date: 12/07/2024

      Very affordable and proffessional company, I call them late in the morning and they came around midday to check why my house was not heating properly. Had to replace my old units because they were hanging on for dear life. They took care of this in literally 3 days with **** discounts and found me great financing for the project. They're service is highly recommend.

    • Stewart S

      Date: 12/04/2024

      We couldn't recommend Service 1st Pros anymore if we tried. We've never dealt with a company that was this top notch when it came to professionalism. We had been having an issue with our heat, called at 8am, ***** was at our house by 10:30 to diagnose our issue. After realizing that we needed a new furnace he was able to have two technicians, ***** and ****, dispatched to our house. They arrived and completed what we were told to be a 6 hour job in exactly 1.5 hours.If that doesn't speak volumes to the level of service you can expect from Service 1st, then I don't know what will. Thank you again to *****, **** and ***** for getting our house warm again!Also, should be mentioned that this was day before Thanksgiving...and they were open AND able to take care of us! Thank you again Service 1st for being the bench **** for all other HVAC companies out there!!!

    • M D R

      Date: 11/19/2024

      Installation were competent, professional and friendly. Installation was completed same day.

    • Angie W

      Date: 11/11/2024

      Thank you Service First Pros for your great customer ********************** and efforts in putting your customers ******************. ***** was such a pleasure to work with and he is really knowledgeable and experienced in what he does. You guys made my life easy the day you came into my home and for that I am forever grateful.

    • James D

      Date: 10/24/2024

      ****** did a stellar job getting our furnace up and running in no time at all! The entire process went smoothly from start to finish. Extremely friendly, knowledgeable and professional service. Have been working with them for 6 years now and would highly recommend them to anyone. Thank you!

    • Cathy L

      Date: 09/16/2024

      Amazing customer **********************. Professional employees. Employees took care of protecting my floors . Showed video and pictures and easy understandable explanations of what was wrong with my system and how they have repaired it. Highly recommend!

    • Robert W

      Date: 08/15/2024

      Great job and friendly service and did a very professional job

    • April S

      Date: 08/02/2024

      I used them long ago in 2018 and again today in 2024. ****** and ***** were professional and friendly. It was easy to get a same day appt. I received confirmation of appt with his picture. They called 30 minutes before arrival as promised. They wore shoe covers which was appreciated. They discovered what another servicer didnt. ****** learned. I will only use Service 1st Pro going forward. They took time to explain the issue, how to avoid going forward, repair options with descriptions and prices, as well as methods of payment. And they were willing to schedule to start repairs on the same day. I HIGHLY recommend Service 1st Pro.

    Service First Pros, LLC is BBB Accredited.

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