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Business Profile

Heating and Air Conditioning

Service First Pros, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Service First Pros, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Service First Pros, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.77

    Average of 91 Customer Reviews

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    Review Details

    • Simone R

      Date: 01/25/2024

      ***** was very personable and efficient. He had an excellent demeanor, and walked me through Hvac system checklist, making me aware of any options available for the better health of the system.

    • Dawn B

      Date: 01/17/2024

      Company was very responsive to our urgent need which was no heat. My 91 year old *** lives with us so we needed to get it fixed fast. ****** the technician showed up within approximately an hour after we called. He was very professional, knowledgeable and friendly. He diagnosed the issues promptly and was able to get the heat up and running that day. We are so very thankful for ****** and the team at Service 1st Pro.

    • Ginny D

      Date: 01/15/2024

      Service First Pros is a ************** company. They have a team of skilled and experienced technicians who can handle any HVAC issue. **** came to my house on the same day I called them and diagnosed the problem quickly. They gave me a ************** and completed the repair in a timely manner. They also offered me a warranty and a maintenance plan. I am very impressed with their service and professionalism.

    • Joy M

      Date: 01/04/2024

      I cannot say enough good things about this company.They are thorough, prompt, and very good at what they do..***** and *** both did a fantastic job on sitting down with me and explaining everything. THEY back it up with photos of your issues.I would 100% refer or hire this company!!!!

    • Morgen D I

      Date: 12/28/2023

      Fantastic Customer **********************! Had to get Air Conditioning repair work for hot water tank damage and they were quick to send personnel to help repair damaged duct work as well as keep the systems clean and running; just like they are supposed to run. Nothing but great accolades for this company and the people they employ. Absolutely phenomenal people and a trustworthy company to do business with who are Veteran friendly and support our US Armed Forces.

    • Gustavo C

      Date: 12/20/2023

      We hired Service 1st Pros to inspect our old unit. ***** and ****** had the tough task of inspecting the unit. Upon finishing we sat down and discussed all the issues. They adressed all my concerns. I was impressed with how professional and knowledgeable they were. Due to the fact that they went above and beyond my expectations I chose to hire them to replace my unit. I would highly recommend this company. Their prices are very competitive.

    • Ronald L

      Date: 12/12/2023

      Timely, knowable, friendly and great price. Explained all tests and results. All 3 systems are good.

    • Clifford I

      Date: 12/08/2023

      ***** and ****** were very thorough and professional! Unfortunately the prices were too high for me at this time.

    • Antrone R

      Date: 11/15/2023

      ***** and his partner ****** were very professional, kind and respectful of our home. Thank you for being considerate by wearing booties over your shoes and a face mask in our house. We appreciated that so much. ***** was very knowledgeable & thorough in explaining everything that was going on with our HVAC during today's scheduled yearly check. He gave good insight and recommendations that will get our systems operating in optimal condition. We look forward to allowing ***** and ****** work on our systems in the future. He also recommended a dehumidifier system that is best for our basement issues. Thank you ***** and ****** for a pleasant experience today!

    • Jessica D

      Date: 10/11/2023

      We've used Service First for roughly 4 years to service our HVAC system. We were so impressed at their initial service visit by their customer **********************, informative visits, and knowledgable staff that we became members and prepaid for service visits for Spring/Fall. They remind you through phone call or text to schedule your service, they send you a message with a picture and profile on your tech to put the customer at ease--you already feel you know a little something about them before they knock on your door.This week after our Fall service visit, ***** and ****** informed us of a gas leak that needed to be fixed as well as gave us the update on what needed to be done with our unit. Unfortunately, for us, it was quite a bit that needed to be repaired, but since the gas leak was an immediate need and safety issue they sent out their tech **** out as soon as possible. Knowing my schedule was limited, because of school carpool, **** made sure that **** knew it was imperative that he be in and out as soon as possible. They worked with my husband on financing to get us set up to install our new HVAC system, and miraculously within 48 hours, we've had a gas leak repaired and our new system installed. ***** and **** worked efficiently and neatly. This is another brag I have about Service First--they always clean up after themselves. They're respectful of the inside of people's homes and where the boot coverings. All of these are things I greatly appreciate.Truly some of the best customer ********************** around!

    Service First Pros, LLC is BBB Accredited.

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