Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Poultry Equipment

My Pet Chicken

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Poultry Equipment.

Reviews

Customer Review Ratings

4.33/5 stars

Average of 46 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromErin M

    Date: 12/09/2024

    5 stars

    Erin M

    Date: 12/09/2024

    Great company. Really supportive and helpful. We absolutely love our chicks!!! Thank you My Pet Chicken!!!

    My Pet Chicken

    Date: 12/10/2024

    Congratulations on your new brood of chicks! We are really happy for you and excited to be part of your adventure.
  • Review fromKaty A

    Date: 10/29/2024

    5 stars

    Katy A

    Date: 10/29/2024

    The chicks I ordered arrived happy and healthy! The support I have received from customer service was great. They answered all my questions and made great suggestions.

    My Pet Chicken

    Date: 10/30/2024

    Congratulations on your new flock members; we are thrilled to hear they are doing well and that we provided the support you needed! We appreciate that you took the time to share your experience with My Pet Chicken and look forward to being here for you in the future.
  • Review fromShannon G

    Date: 09/23/2024

    5 stars

    Shannon G

    Date: 09/23/2024

    The baby chicks arrived well and are thriving at the moment

    My Pet Chicken

    Date: 09/24/2024

    Congratulations on your new flock members! It is great to hear they are doing well. Please reach out to us if you have any questions or concerns, our Flock Care Specialists are always eager to help.
  • Review fromDavid H

    Date: 09/20/2024

    5 stars

    David H

    Date: 09/20/2024

    OK...I have had many pets in my life growing up. Never in a million years would I have thought I would love chickens this much! This entire experience has been absolutely fantastic and it just started. Customer service deserves 10 stars. I highly recommend purchasing chickens and...and asking advice on how to properly raise some amazing birds.

    My Pet Chicken

    Date: 09/20/2024

    We are thrilled to hear your excitement about your flock and are happy we have been able to help you succeed in this adventure! Thank you so much for sharing your feedback. We look forward to continuing to support you and your flock!
  • Review fromElise L

    Date: 09/14/2024

    5 stars

    Elise L

    Date: 09/14/2024

    My 4 little juvies arrived ebullient and ready to be introduced to their new , yet safely segregated, coop. Thank you!
    The supplements I ordered arrived handily ahead of the teenagers.
    I really appreciate the care that went into assuring safe delivery of both my chickens and their supplies.
    My Pet Chicken is leaps and bounds superior to other poultry delivery businesses.

    My Pet Chicken

    Date: 09/16/2024

    We are so happy to hear your new flock members arrived safely and have settled in. Thank you for sharing your feedback; it is great to hear that we have met your expectations!
  • Review fromJanice B

    Date: 09/11/2024

    5 stars

    Janice B

    Date: 09/11/2024

    First time ordering ducklings through mail order. My Pet Chicken customer service was great to deal with when I had questions. Ducklings arrived safely and quickly. We have had them a week now and flock is doing great! We LOVE them!

    My Pet Chicken

    Date: 09/13/2024

    Congratulations on your addition to your flock! We are thrilled to hear you are enjoying your new ducklings. Thank you very much for taking time to share your experience, and please let us know if you need any help.
  • Review fromLisa N

    Date: 08/28/2024

    5 stars

    Lisa N

    Date: 08/28/2024

    I recently ordered several products from MPC and I love them! Shipping was pretty quick and my hens are very happy with the new Ropa Poultry.
    I'm delighted with the number of new items added to your website for the flock keepers, not just the flock! The honey is delicous and the gift items are adorable! Thank you for the variety and new options. I will be ordering again very soon for the holidays!

    My Pet Chicken

    Date: 08/29/2024

    Thank you so much for sharing your feedback! We are glad to hear you are enjoying the products you ordered, especially the honey!
  • Review fromHelena M

    Date: 08/09/2024

    5 stars

    Helena M

    Date: 08/09/2024

    I ordered 8 baby chicks, hatched on July 29, 2024. Getting them home was confusing--I thought they would be delivered on the 30th, but were not. On the 31st, I received my mail around 3pm (individual box at end of driveway), but no chicks. I got in my car and found the mail van to ask if he had them. That's how I found out they were being held for pickup. Got to post office barely in time. Still, all chicks were in excellent condition. And I received 9 instead of 8! I also ordered a GroGel pack to feed them but that didn't arrive until Aug. 5, five days after chicks arrived. Let me tell you, they gobble it up. They love it. I wish I'd ordered two packs. (A little makes a lot!)
    It is now Aug. 9 (12 days old) and all nine chicks are doing great!
    In my order I included two frizzles. Since only 50% have the frizzle gene, I thought I'd be lucky if one had it. Well, it looks like I got two frizzles! I'm super thrilled about that! Now waiting and hopting to see there are no roo's. fingers crossed.
    I love that My Pet Chicken allowed small orders with no minimums per breed. The website interface was above average. The chick prices were very reasonable. Shipping was pricey, but I get it. I'm amazed that receiving chicks in the mail is even an option, and because it gives me the ability to design my flock (along w/no mins), the USPS fee of $67 was worth it.
    Overall, I highly recommend My Pet Chicken. Little glitches are to be expected and mine turned out to be minor but enough to bring score down a teeny tiny tad--I wish I could give 4.5 stars. But since I can't, I will stick with a 5-star rating!

    My Pet Chicken

    Date: 08/12/2024

    Thank you so much for sharing feedback from your experience getting baby chicks from My Pet Chicken! Congratulations on your new flock members, we are thrilled to hear they are doing well and bringing you so much enjoyment. It is so great that you have two frizzled chicks!
    The post office is supposed to call you when your chicks arrive and they usually reach your local post office within 1-3 days after shipping. We always recommend calling the post office the week your babies ship just to be safe, though. Please feel free to contact us if you have any questions or concerns, our Flock Care Specialists are always eager to help. You can reach us by chat on our website, by emailing *************************** or by calling our toll-free number 1*************. Thank you, again, for sharing such a helpful review for others who might be nervous about getting chicks through the mail!
  • Review fromBonnie R

    Date: 07/24/2024

    5 stars

    Bonnie R

    Date: 07/24/2024

    Love my baby chicks! They came shipped in a neat little box. There a week old and seem to be healthy and happy. Thanks my pet chicken!!

    My Pet Chicken

    Date: 07/25/2024

    Thank you so much for sharing your feedback! We are excited to hear you are loving your new baby chicks!!! We hope you will share photos with us as they grow, and please let us know if you have any questions along the way. Our Flock Care Specialists love to help!
  • Review fromShirley C

    Date: 06/21/2024

    5 stars

    Shirley C

    Date: 06/21/2024

    I received 8 baby chicks in March of 2023. They are all doing very well, laying 4-7 eggs a day and love their greens and treats. The treat they really like is the one I got from My Pet Chicken which contains various bugs and worms. I was not sure about ordering chickens through the mail, but it has been worth it. I liked that I could order different breeds. They have been quick to respond to any questions. I would recommend My Pet Chickens for baby chicks and supplies.

    My Pet Chicken

    Date: 06/28/2024

    Thank you for your wonderful feedback! We're delighted to hear that your chicks are thriving and providing you with plenty of eggs. It's great to know they’re enjoying their greens and treats, especially the bug and worm mix from My Pet Chicken.
    We understand that ordering chicks through the mail can be a bit daunting, and we’re so pleased that you found the experience worthwhile. Our diverse breed selection is something we take pride in, and we’re glad it allowed you to create the flock you wanted.
    We're also happy to hear that our team has been responsive to your questions. Your recommendation means a lot to us, and we’re grateful to have you as part of the My Pet Chicken community.
    If you ever need further assistance or have more questions, feel free to reach out. We’re always here to help and support you on your chicken-keeping journey.
    Happy chicken keeping!
    Warm regards,
    The My Pet Chicken Team

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.