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Business Profile

Hobby Supplies

Trainz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hobby Supplies.

Reviews

Customer Review Ratings

4.68/5 stars

Average of 299 Customer Reviews

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Review Details

  • Review fromChristopher W

    Date: 08/18/2022

    5 stars
    You can have confidence in trainz listings. They're always upfront and honest about what you are buying. They're service is top notch too. Only complaint is shipping. It can be a bit high which has made me change my mind before. But they do a fabulous job packaging their items. So I guess you pay for good service. Keep it up Trainz!
  • Review fromRaymond A

    Date: 08/08/2022

    5 stars
    Item was better than described! Trainz also emailed a $25 coupon that was greatly appreciated and used for this purchase! I've purchased items from Trainz a few times prior to this sale and always happy with their items and level of service. Highly recommended! 5 Stars!
  • Review fromJohn W

    Date: 08/02/2022

    5 stars
    Never had any problems with Trainz.com. Products have always been as advertised, and shipping reasonably quick.
  • Review fromScott D

    Date: 07/25/2022

    5 stars
    Outstanding service, fast shipping, One of my favorite online shopping places.
  • Review fromDouglas C

    Date: 07/25/2022

    5 stars
    Quick shipping, detailed listing with photos from all angles. Easy to order.
  • Review fromNYMR P

    Date: 07/22/2022

    5 stars
    Great rating system on the site, lets you know exactly what your getting
  • Review fromBen C

    Date: 07/12/2022

    5 stars
    Very good experience. Although a part was left off my order, the process to get it corrected was easy. Also, I like the fact that I can make orders either directly on the web site, or by calling.Customer service means something to this company!
  • Review fromGayle E

    Date: 07/12/2022

    5 stars
    I made a quick order. They made a quick Shipment. Every thing arrived quickly with my complete satisfaction. Ordering and receiving can't can't be more simple than that. ********************
  • Review fromgeorge e

    Date: 07/07/2022

    5 stars
    Trainz people are courteous, efficient and very prompt. They stand behind their products and I recommend them to everybody. They operate the way a business should.
  • Review fromPaul H

    Date: 07/05/2022

    5 stars
    I've ordered many things from both Trainz.com and e-bay. There have been a couple of problems but they are incredibly responsive and resolved the problems to my satisfaction. Their S scale selection is fantastic and I will definitely continue ordering from the.

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