Extended Warranty Contract Service Companies
ServeCo North AmericaHeadquarters
Reviews
This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 502 Customer Reviews
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Review fromRay J.
Date: 03/06/2025
5 starsRay J.
Date: 03/06/2025
******* was very helpful and explained the process completely. She also answered all my questions and was very patient.
ServeCo North America
Date: 03/12/2025
Thank you so much for your feedback! We're thrilled to hear that ******* was able to assist you and provide thorough explanations. We take pride in having a team that is patient and ready to answer all of our customers' questions. Your positive experience is exactly what we strive for, and we appreciate you taking the time to share it. Thank you again for your kind words!Review fromJeff K.
Date: 03/06/2025
5 starsJeff K.
Date: 03/06/2025
I called to get help with the online claim and ******* G walked me thru it. She was patient and so kind and to be honest it was not I was expecting. When she realized I was struggling and was unable to attach the photos she helped me with the claim, she started the claim and helped me with giving me a number to text the photos due to me not being able to attach them myself on the email. We spent over 30 minutes on the phone and her attitude never changed. She was confident in her work and knew exactly what to do and say to help me and I will be forever grateful I hope I get to speak to more people like her this insurance warranty company did good hiring her and hopefully hired others just as good as her I give a 10 star to this sweet ladyServeCo North America
Date: 03/12/2025
Thank you for sharing your experience! We truly appreciate your kind words and are so happy to hear that ******* was able to assist you so effectively. Its wonderful to know that her patience, kindness, and expertise made a difference in your claim process. We take great pride in having team members like *******, who go above and beyond for our customers. Your feedback will definitely be shared with her and the team. Were grateful for your support, and were lucky to have had the opportunity to help. Thank you again for your kind review!Review fromZachary
Date: 03/05/2025
5 starsZachary
Date: 03/05/2025
******* was Very helpful and friendly. Thanks for the support and informationServeCo North America
Date: 03/06/2025
Thank you so much for your wonderful review! Were so glad to hear that ******* was able to provide you with helpful and friendly support. Its always our goal to ensure our customers have the information they need and feel valued, and were happy to know ******* made such a positive impact. Thanks again for sharing your experience!Review fromDonna R.
Date: 03/05/2025
5 starsDonna R.
Date: 03/05/2025
***** was the *** that assisted me with my claim request. He was very professional and helpful in explaining what i needed to do. A definite asset to Serveco.ServeCo North America
Date: 03/06/2025
Thank you so much for your kind 5-star review! We completely agreeAllen is truly an asset to ServeCo, and were so glad to hear that he was able to assist you professionally and helpfully with your service request. Providing clear and supportive service is always our goal, and were thrilled to know that ***** was able to make a positive impact on your experience. We truly appreciate you taking the time to share your feedback and look forward to continuing to serve you in the future!Review fromMatthew
Date: 03/05/2025
5 starsMatthew
Date: 03/05/2025
******* was a great help today with helping me get warranty service request enteredServeCo North America
Date: 03/06/2025
Thank you so much for your kind review! Were so glad to hear that ******* was able to assist you in getting your warranty service request submitted smoothly. Providing helpful and efficient service is always our top priority, and were thrilled to know she made your experience a great one. We truly appreciate you taking the time to share your feedback, and we look forward to efficiently resolving your service request.Review fromAudrey B.
Date: 03/05/2025
5 starsAudrey B.
Date: 03/05/2025
I would like to thank ******* and *** for all of their help. I've called many times and reached people that did not go beyond what was written on the script they have in front of them. Not the case with ******* and ***, both really helped me.ServeCo North America
Date: 03/06/2025
Thank you so much for your amazing review! Were truly grateful for your kind words and are thrilled to hear that both ******* and *** were able to provide you with the support and assistance you ********* ServeCo, we strive to deliver personalized, thoughtful service with every interaction, and its exciting to know that ******* and *** made a positive impact. Your feedback reaffirms the hard work our team puts in to create a meaningful experience for our customers. Well be sure to pass along your thanks to both of themtheyll be so happy to hear how much their efforts meant to you.Thank you once again for taking the time to share your experience with us. We truly appreciate you and look forward to assisting you in the future!Review fromSebastian S.
Date: 03/05/2025
5 starsSebastian S.
Date: 03/05/2025
******* G was very helpful with placing my claim. While looking for the serial number I found a ??loose **********************. I made the connection and the problem was solved.ServeCo North America
Date: 03/06/2025
Thank you so much for your wonderful review! Were so happy to hear that ******* was able to assist you in placing your service request, and even more thrilled that you were able to identify and resolve the issue so quickly. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need further assistance, dont hesitate to reach out!Review fromMaureen L.
Date: 03/05/2025
5 starsMaureen L.
Date: 03/05/2025
I am rating the call interaction with *******. She was very knowledgeable, friendly, and professional. She gave me the opportunity to ask questions and express concerns without interruption. It was a very pleasant customer service experience.ServeCo North America
Date: 03/06/2025
Thank you so much for your kind review! We are thrilled to hear that ******* provided such a positive experience. It's wonderful to know that she was able to address all your questions and concerns with professionalism and care. We truly believe that giving our customers the time and attention they deserve is key to great service, and we're so glad it made for a pleasant interaction. Your feedback means a lot to us, and well be sure to pass along your compliments to *******.Thank you again for sharing your experience with us!Review fromKim W.
Date: 03/05/2025
5 starsKim W.
Date: 03/05/2025
Remote for split base bed wasn?t working. I tried everything and was ready to pay for a brand new remote to be shipped to me, regardless of the cost! Called this number and the fine young man led me through a quick troubleshoot to reset the remote. Now all is right in our sleeping world again! Thank you so much!ServeCo North America
Date: 03/06/2025
Thank you so much for your wonderful review! Were excited to hear that our team was able to help resolve the issue with your split base bed remote. Its always our goal to provide quick and effective resolutions, and were glad we could get things working perfectly for you. Your kind words mean a lot to us, and were so happy to know that youre back to enjoying restful sleep! If you ever need further assistance, dont hesitate to reach out.Review fromPeterP
Date: 03/05/2025
5 starsPeterP
Date: 03/05/2025
The representative I spoke to was very kind, personable and professional. She is a keeper.ServeCo North America
Date: 03/06/2025
Thank you so much for your generous review! Were delighted to hear that the representative you spoke with provided such a positive experience. Its always our goal to offer kind, personable, and professional service, and were thrilled that ****** made such a great impression. Well be sure to pass along your kind words to hershe truly is an asset to our team. We appreciate your feedback and look forward to continuing to serve you!
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