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Business Profile

Extended Warranty Contract Service Companies

ServeCo North America

Headquarters

Reviews

This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see

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ServeCo North America has 3 locations, listed below.

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    Customer Review Ratings

    3.9/5 stars

    Average of 502 Customer Reviews

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    Review Details

    • Review fromCandice P.

      Date: 03/12/2025

      5 stars

      Candice P.

      Date: 03/12/2025

      ******* was top-notch! His customer service skills were amazing. You need to get this guy a raise. Its hard to find people like this in this world anymore!

      ServeCo North America

      Date: 03/13/2025

      Wow, it sounds like he really made an impression! Great customer service is definitely something to be recognized. Im sure hed appreciate hearing that. Hopefully, your feedback helps highlight his exceptional skills!
    • Review fromSkip B.

      Date: 03/12/2025

      5 stars

      Skip B.

      Date: 03/12/2025

      ******* was awesome she was pleasant professional and helpful. She was patient enough to get this stumbling old man through the entire process.

      ServeCo North America

      Date: 03/13/2025

      Thats so great to hear! ******* sounds like she really went above and beyond to make the process easier for you. It's always nice when someone is not only professional but also patient and kind. Thank you for sharing that positive feedback!
    • Review fromJoey P.

      Date: 03/11/2025

      5 stars

      Joey P.

      Date: 03/11/2025

      ******* was awesome. Super helpful and knowledgeable! Thank you for your help

      ServeCo North America

      Date: 03/12/2025

      Thank you for sharing your experience! We're so glad to hear that ******* was both helpful and knowledgeable in assisting you. Well be sure to let him know how much you appreciated his support.
    • Review fromJim

      Date: 03/11/2025

      5 stars

      Jim

      Date: 03/11/2025

      The representative was very friendly and got things started quickly.

      ServeCo North America

      Date: 03/12/2025

      Thank you for your feedback! Were glad to hear that our representative was friendly and able to get things started quickly for you. Providing efficient and positive service is important to us, and we appreciate you sharing your experience. Thank you again!
    • Review fromLori W.

      Date: 03/11/2025

      5 stars

      Lori W.

      Date: 03/11/2025

      ******* was very patient and helpful for an older lady like me. She was very friendly as well

      ServeCo North America

      Date: 03/12/2025

      Thank you so much for your kind words! Were pleased to hear that ******* was able to assist you with patience and friendliness. She truly values making every customer feel comfortable, and were glad you had such a positive experience. We appreciate you taking the time to share your feedback!
    • Review fromAymen C.

      Date: 03/07/2025

      5 stars

      Aymen C.

      Date: 03/07/2025

      The customer service *** was excellent and she answered all my questions.

      ServeCo North America

      Date: 03/12/2025

      We're so thrilled to hear that our customer service representative was able to answer all your questions and provide excellent service. We strive to ensure every customer has a positive experience, and we appreciate you taking the time to share yours. Thank you!
    • Review fromRhiannon Q.

      Date: 03/07/2025

      5 stars

      Rhiannon Q.

      Date: 03/07/2025

      ***** was very kind and good at leading me thru an unfamiliar process. He has a great attitude and ease with customers A+++

      ServeCo North America

      Date: 03/12/2025

      Were thrilled to hear that ***** was able to guide you through the process with such kindness and ease. His positive attitude and excellent customer service truly make a difference, and were glad he could assist you. We appreciate your kind words and are proud to have him on our team. Thank you for sharing your experience!
    • Review fromMarleen R.

      Date: 03/06/2025

      5 stars

      Marleen R.

      Date: 03/06/2025

      I called three times today & I could not get no answers from ********** was about to give up on the third call but I got help from ******* and she was impressive she cared about my concerns and showed a lot of empathy more than the previous agents I spoke with in this company and also the store where we purchased it I had been trying to get answers all day please tell her thank you & to always keep that smile on her face and I am pleased at how well she did. Most phone agents hide behind the phone and are so rude but I could feel her gratitude and excitement and happiness she obviously loves her job I could not see her smile but I could hear it and this speaks volumes thank you ******* I am unsure of last name

      ServeCo North America

      Date: 03/12/2025

      Thank you for sharing your experience with us! We're so happy to hear that ******* was able to turn your day around and provide the level of care and empathy that you deserve. We will definitely pass along your kind words to her. It's always our goal to offer outstanding service, and its wonderful to know ******* exceeded your expectations. We appreciate you taking the time to recognize her efforts, and well be sure to encourage her to keep that positive energy going! Thank you again for your feedback.
    • Review fromJeffrey O.

      Date: 03/06/2025

      5 stars

      Jeffrey O.

      Date: 03/06/2025

      ******* was wonderful She was Polite, empathetic, knowledgeable, helpful. It was a pleasure speaking to her. I hope the rest of my Serveco experience lives up to the high bar she set

      ServeCo North America

      Date: 03/12/2025

      Thank you so much for your positive words! We're thrilled to hear that ******* provided you with such a positive experience. She truly embodies the values we strive for, and well be sure to share your feedback with her. We hope the rest of your Serveco experience continues to meet your expectations, and we appreciate you taking the time to share your thoughts!
    • Review fromMarleen R.

      Date: 03/06/2025

      5 stars

      Marleen R.

      Date: 03/06/2025

      ******* did a good job helping me file a claim for repair of my new sofa.

      ServeCo North America

      Date: 03/12/2025

      Thank you for your feedback! We're glad to hear that ******* was able to assist you with your claim for your new sofa. We strive to make the claims process as smooth as possible, and its great to know she was able to help you effectively. We appreciate you taking the time to share your experience!

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