Extended Warranty Contract Service Companies
ServeCo North AmericaHeadquarters
Reviews
This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 503 Customer Reviews
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Review fromCandy on behalf of Richard M.
Date: 03/04/2025
5 starsCandy on behalf of Richard M.
Date: 03/04/2025
**** went above and beyond to answer questions and help me troubleshoot my problem and offer guidance on how to file service request step by step! He was very kind and caring. Amazing customer Service
ServeCo North America
Date: 03/12/2025
Thank you so much for your wonderful feedback! Were thrilled to hear that **** went above and beyond to assist you and provide detailed guidance. His kindness and dedication to customer service truly make a difference, and well be sure to pass along your kind words to him. We appreciate you taking the time to share your experience and are glad we could help!Review fromWilbur H.
Date: 03/03/2025
5 starsWilbur H.
Date: 03/03/2025
This review is limited to my primary contact while trying to purchase replacement legs for my adjustable base for my Twin XL mattress, *************** He was great. I was not as pleased with the rest of my experience with ServeCo North America.ServeCo North America
Date: 03/05/2025
Thank you for your review and for taking the time to recognize ******* excellent service! Were happy to hear he made a positive impact. We truly value your feedback and apologize for any frustration you've experienced with the rest of your ServeCo experience. We are committed to improving and will work closely with you throughout the remainder of your service request to ensure a more seamless experience. Our goal is to change your perspective and provide the top-notch service you deserve!Review fromLarry M.
Date: 03/03/2025
5 starsLarry M.
Date: 03/03/2025
Dealing with ***** was a breath of fresh air! He was helpful, personable, pleasant and competent, traits you always hope to encounter with customer service but so rarely do. Thanks!ServeCo North America
Date: 03/06/2025
Thank you so much for your fantastic feedback! Were so happy to hear that your experience with ServeCo was exceptional. Its incredibly rewarding to know that we could deliver the service you were hoping for. Well be sure to pass along your kind words to ***** as well hes always dedicated to providing the best service possible. Your feedback truly means the world to us, and were grateful for the opportunity to serve you. We look forward to continuing to provide you with top-notch experiences in the future.Thanks again for sharing your kind words!Review fromLisa N.
Date: 03/03/2025
5 starsLisa N.
Date: 03/03/2025
The lady was so sweet n helpful wish we had more people like herServeCo North America
Date: 03/04/2025
Thank you so much for taking the time to share your feedback! Were so glad to hear that you had such a positive experience. At ServeCo, we strive to provide the best possible service every day, and were thrilled that you were able to experience that, especially during a challenging situation. We truly appreciate your kind words and will be sure to pass them along to the team. Thanks again for choosing us, and we look forward to continuing to assist you!Review fromPavel A.
Date: 03/03/2025
5 starsPavel A.
Date: 03/03/2025
*** was super amazing in knowing exactly what to do to handle my issue. Very friendly and helpful. I appreciate him, thanks again!ServeCo North America
Date: 03/04/2025
Thank you so much for taking the time to share your experience! Were thrilled to hear that *** was able to resolve your issue so effectively and provide you with such great service. Your kind words mean a lot to us, and well be sure to pass along your appreciation to him. At ServeCo, were committed to offering the best service possible, and were glad to have had the opportunity to assist you. Thanks again, and we look forward to serving you in the future!Review fromCynthia
Date: 03/03/2025
5 starsCynthia
Date: 03/03/2025
My experience has been indescribable, incredibly so! My Service Person, ***** Head did a remarkable job assisting me in making my adjustable work again. ***** was kind, patient, throughly knowledgeable about the equipment and thusly: able to repair my problem and make my day brighter! Ill never forget him and all he did to assist me.******* *******ServeCo North America
Date: 03/04/2025
Thank you so much for taking the time to share your incredible experience! We are thrilled to hear that ***** was able to assist you so effectively and make such a positive impact on your day. Were always striving to elevate our customers experiences, and your comments motivate us to keep improving. We will continue to work hard to provide these memorable experiences for all of our valued customers. Thank you again for sharing your thoughts!Review fromJean D.
Date: 02/28/2025
5 starsJean D.
Date: 02/28/2025
***** was exceptional handling my claim! He was patient, kind, and courteous answering my questions and explaining the process. A perfect example of what quality customer service should be!ServeCo North America
Date: 03/03/2025
Thank you so much for your generous review! Were thrilled to hear that ***** made such a positive impact during your experience. His patience, kindness, and attention to detail are exactly what we aim for in delivering outstanding customer service. We truly appreciate your feedback, and it inspires us to continue raising the bar for service excellence. Were grateful to have ***** on our team, and well keep working hard to ensure every customer has a similar experience. Thank you again for sharing your thoughts with us!Review fromChristine G.
Date: 02/28/2025
5 starsChristine G.
Date: 02/28/2025
The service representative, *****, was very helpful and patient with helping me request a missing cord for my power chair. I wish all customer service **** were this professional and pleasant to work with.ServeCo North America
Date: 03/03/2025
Thank you so much for your kind and detailed review! We truly appreciate your kind words. At ServeCo, we take every day as an opportunity to better ourselves, all with the goal of improving our customer service and ensuring every consumer has an experience like yours. Were incredibly lucky to have ***** on our team, and were so glad to hear that you had such a positive interaction with him. We will continue to strive for excellence and provide all of our customers with the same level of professionalism and care. Thank you again for your feedback, and we look forward to continuing to serve you!Review fromMichael
Date: 02/28/2025
5 starsMichael
Date: 02/28/2025
She was just an amazing lady and she did a awesome job todayServeCo North America
Date: 03/03/2025
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience. At ServeCo, we are happy to assist wherever we can and strive to make all our consumers feel the way you did. Your feedback reassures us that our efforts are paying off, and we will continue to practice our best to ensure every consumer feels valued and well taken care of. Thank you again for sharing your experience, and we look forward to continuing to serve you!Review fromWilliam C.
Date: 02/28/2025
5 starsWilliam C.
Date: 02/28/2025
After two months search everywhere, finally I found someone who really wanted to help me. Thank youServeCo North America
Date: 03/03/2025
Thank you so much for your thoughtful review! ServeCo sincerely apologizes for any frustration you experienced before reaching us. We only received your service request on 2/23/2025, and we truly appreciate your patience in working through the process. We're so glad we were able to assist you, and please know that we will continue to support you every step of the way until your service request is fully completed. Thank you again for your trust, and we're here to help whenever you need us!
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