Extended Warranty Contract Service Companies
ServeCo North AmericaHeadquarters
Reviews
This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 502 Customer Reviews
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Review fromDoug L.
Date: 02/09/2023
5 starsGreat service. Each staff person involved showed a genuine interest in resolving the issue we had in our chair. Courteous and efficient.Review fromGabriela G.
Date: 02/07/2023
5 starsServco has been extremely responsive to my claim, always contacting me to keep me up-to-date on what's going on. I've had a great communication from Erik, Lesley, and Sandy about my claim status.Review fromJoan R.
Date: 02/07/2023
5 starsJoan R.
Date: 02/07/2023
We've been trying to get our bed base fixed since December and made numerous trips to Gardner White and numerous phone calls. Kimberly had the issue solved within minutes kudos and a big hug to Kimberly.
ServeCo North America
Date: 10/11/2023
Thank you for the kind review, ****! We strive to create great experiences, and ******** will be thrilled that she was able to make that happen for you. We will be sure to pass on your approval to ******** and the team. Thanks, ServeCo.Review fromLawrence F.
Date: 02/06/2023
5 starsLawrence F.
Date: 02/06/2023
Serveco was very helpful with my questions and went out of her way to search for answers. Which reasulted in a purchase I made with the company she represented. She's a keeper.ServeCo North America
Date: 10/11/2023
Hi ********, we're happy to learn that your experience was amazing! We aim for excellence in service and are happy to hear our team hit the ***** We're pleased to let you know we'll be passing along the praise to the team!Review fromHelen T
Date: 02/03/2023
5 starsHelen T
Date: 02/03/2023
Contacting Serveco was easy. Setting up appointments was simple too. First repairman unable to repair but they sent out a second repairman within a few weeks and he was able to complete the repair. The recliner chair works great once again! Thank you! All the customer service reps were always helpful and courteous.ServeCo North America
Date: 10/11/2023
So awesome to hear, *****! Thank you for the feedback, we take pride in our success of a satisfied customer. The team will be excited to know they hit the **** with you! Thank you, ServeCo.Review fromKaren L
Date: 02/01/2023
3 starsKaren L
Date: 02/01/2023
Sandy at Serveco was the only person to take the time to help my husband & I. Our original complaint was with ******* about a new recliner we had purchased & after multiple in person attempts & approximately 3 & a half hours on hold with their service department Sandy was the only person that we got our problem solved with. We were given 3 different numbers to call & never could get through to them after waiting on hold for an hour at a time. We even called the corporate office for ****** & they were no help at all just non positive answers. After we get our recliner fixed the way it should be, we will never ever buy anything from ******* again.
Dave & Karen Lower
574-532-8752
[email protected]
Thank you Sandy at Serveco for all of your excellent help!ServeCo North America
Date: 02/15/2023
Thank you for the kind review Karen! We appreciate you taking the time to write this. We’re happy to hear you had a great experience and we look forward to passing along the praise to Sandy! However, we sincerely apologize for the delays and poor encounter with other parts of your claim. We are glad to see that things are now set for your furniture concerns to be resolved. Thank you, ServeCoReview fromSteve J.
Date: 02/01/2023
5 starsSteve J.
Date: 02/01/2023
Seems provided excellent customer service and would be a strong reason for me to purchase from your company again.ServeCo North America
Date: 10/11/2023
Thank you for the kind review, *****. We appreciate you taking the time to write this. Were happy to hear you had a great experience with our team and we look forward to passing along the praise! Thank you, ServeCo.Review fromDani R
Date: 01/30/2023
5 starsDani R
Date: 01/30/2023
I purchased a recliner sectional from ******* unfortunately I have had a few problems with the automatic recliners BUT the company has been outstanding!! Their customer service has been spot on helping me, getting the issue resolved. **************** is friendly and helpful! Thank youServeCo North America
Date: 10/11/2023
Thank you for the kind review, ********! We appreciate you taking the time to write this. Were happy to hear you had a great experience with our team and we look forward to passing along the praise.Review fromAndrew
Date: 01/26/2023
5 starsAndrew
Date: 01/26/2023
She was very helpful and waited on the phone while I competed the the online form. She then checked to make sure it was submitted and ready to go.ServeCo North America
Date: 01/30/2023
Thank you for the kind review Andrew! We appreciate you taking the time to write this. We’re happy to hear you had a great experience with our team and we look forward to passing along the praise to Jacklyn!Review fromLorena M.
Date: 01/26/2023
5 starsLorena M.
Date: 01/26/2023
******** was very nice and helpful! Overall service support was easy to access.ServeCo North America
Date: 10/11/2023
Thank you for your kind review, ******. We look forward to passing along the praise to ******** and the team. Thank you, ServeCo.
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