Extended Warranty Contract Service Companies
ServeCo North AmericaHeadquarters
Reviews
This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 502 Customer Reviews
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Review fromFree
Date: 01/04/2023
5 starsExcellent personal service! Ladies were very helpful and a delightful to talk to.Review fromDoris D.
Date: 01/03/2023
5 starsFast and professional. ********* was very helpful and friendly. She was a delight to deal with. Great job *********!!Review fromSteve D.
Date: 01/03/2023
5 stars10 great Lady awesome response! Problem corrected! She was pleasant and helpful!Review fromLance H
Date: 01/02/2023
5 starsGreat!!! Amanda was so very helpful! Thank you so muchReview fromJoAnn R.
Date: 01/02/2023
5 starsVery efficient, knew right away what the problem was on our power recliner from Costco!!Review fromLeanne P.
Date: 12/29/2022
4 stars***** was most understanding of my problem and my urgency in finding a solution; she listened and went out of her way at the start of a holiday weekend to help me? thank you *****!Review fromL. N.
Date: 12/29/2022
1 starL. N.
Date: 12/29/2022
This company denied the claims and refused to honor its 5 year pet protection plan. I have only had the furniture for 6 months and the leather is tearing as well as the arm came off.
ServeCo North America
Date: 01/26/2023
We are sorry to hear of the damages to your furniture. Your damage was reported, and photos confirming, that the cause was wear and tear from repeated use over time. And since you have purchased a Protection Plan that provides coverage for accidental damage that occurs from a specific/particular incident, your claim would be ineligible for service. Regarding your furniture's structural concerns, you may have certain manufacturer warranty coverage and should inquire with your retailer. Thank youL. N.
Date: 01/26/2023
The physical damage was due to pet damage which was listed under your coverage. The furniture is only 6 months old and this so called pet protection plan is a scam. The company that manufactured it has gone out of business according to the manager of the Surplus Furniture Store, so we are now left with a damaged sectional missing the arm. Buyer Beware of both the so called additional warranty and the shady furniture store.Review fromKristine C.
Date: 12/29/2022
5 starsThe service was great and provided me with a quick tip and fix! Very polite and helpful!Thanks &#******;Review fromMariasantos U.
Date: 12/29/2022
5 stars******** has an excellent customer service. Her Kindness is absolutely amazing, She has the ability to calm down you even though she has no control of the situation. At the end she took an extra mile for me as a customer and get the job done.*********************** the service technician has the best actitud and his professionalism permits to complete the job with excellent results.Review fromSteve U.
Date: 12/28/2022
5 starsWe needed the internal charging station inside the console of our sectional replaced. They sent us the replacement parts and we installed them! Great service!
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