Extended Warranty Contract Service Companies
ServeCo North AmericaHeadquarters
Reviews
This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 503 Customer Reviews
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Review fromCami W.
Date: 11/30/2022
5 starsI had the pleasure of speaking with ************** had been calling in for almost 3 weeks I was upset and frustrated and no matter how rude I was ****** stayed professional and her tone brought my tone down she did fix my problem. It's people like ****** that keeps the business growing. Thanks a lot ****** for going the extra mileReview fromTrish S.
Date: 11/29/2022
1 starTrish S.
Date: 11/29/2022
We filed a claim on 9/28/22. They were unable to send a repair tech until 11/14/22. Jared determined we needed a new controller. We haven’t heard a word since. I called to try and follow up. Left message for Wendy. No response.
Very poor customer service.
ServeCo North America
Date: 12/22/2022
So sorry for the delay Trish. Our records indicate that we did send an email in an effort to follow up. We do have the necessary part on order per the technician that came to inspect your chair. Once the part is received we will schedule the technician for installation. We appreciate your patience and understanding. SincerelyReview fromDeborah R.
Date: 11/29/2022
5 starsDeborah R.
Date: 11/29/2022
I can not express enough how Sandy went out of way, to help me with a warranty issue on my recliner...She is a valuesble employee to Serveco...ServeCo North America
Date: 01/23/2023
Thank you for the kind review Deborah. We strive to create great experiences, and Sandy will be thrilled that she was able to make that happen for you. We will be sure to pass on your approval to Sandy and the team. ServeCoReview fromEric
Date: 11/29/2022
5 starsThe lady who assisted me on the phone was extremely patient and knowledgeable Her questions help me diagnose the issue it was simpleReview fromLinda C.
Date: 11/28/2022
5 starsAwesome they are great they took their time with me their the bestReview fromBarbara H.
Date: 11/28/2022
5 stars****** was OUTSTANDING. She is an asset to the organization!Review fromScott R.
Date: 11/28/2022
5 starsTimely, friendly, and excellent service! Correct repair parts delivered quickly.Review fromKathy Y.
Date: 11/23/2022
5 starsTook the time to make sure I got good service. Very thorough and concise.Review fromJason S
Date: 11/22/2022
5 starsWe love our power reclining chair. We did not wish to return it to ****** when it unexpectedly stopped working after a few short months. Fortunately, ******** was able to troubleshoot the problem, provide accurate and timely feedback until the problem was resolved by shipping the needed replacement part. We were able to replace the part on our own, but the option of having a technician visit was also provided. We are very happy with the warranty support provided and our chair is as good as new.Review fromPam
Date: 11/22/2022
5 starsVery professional and understanding!! Service so far has been excellent!!
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