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Business Profile

Extended Warranty Contract Service Companies

ServeCo North America

Headquarters

Reviews

This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see

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ServeCo North America has 3 locations, listed below.

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    Customer Review Ratings

    3.9/5 stars

    Average of 503 Customer Reviews

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    Review Details

    • Review fromCami W.

      Date: 11/30/2022

      5 stars
      I had the pleasure of speaking with ************** had been calling in for almost 3 weeks I was upset and frustrated and no matter how rude I was ****** stayed professional and her tone brought my tone down she did fix my problem. It's people like ****** that keeps the business growing. Thanks a lot ****** for going the extra mile
    • Review fromTrish S.

      Date: 11/29/2022

      1 star

      Trish S.

      Date: 11/29/2022

      We filed a claim on 9/28/22. They were unable to send a repair tech until 11/14/22. Jared determined we needed a new controller. We haven’t heard a word since. I called to try and follow up. Left message for Wendy. No response.
      Very poor customer service.

      ServeCo North America

      Date: 12/22/2022

      So sorry for the delay Trish. Our records indicate that we did send an email in an effort to follow up. We do have the necessary part on order per the technician that came to inspect your chair. Once the part is received we will schedule the technician for installation. We appreciate your patience and understanding. Sincerely
    • Review fromDeborah R.

      Date: 11/29/2022

      5 stars

      Deborah R.

      Date: 11/29/2022

      I can not express enough how Sandy went out of way, to help me with a warranty issue on my recliner...She is a valuesble employee to Serveco...

      ServeCo North America

      Date: 01/23/2023

      Thank you for the kind review Deborah. We strive to create great experiences, and Sandy will be thrilled that she was able to make that happen for you. We will be sure to pass on your approval to Sandy and the team. ServeCo
    • Review fromEric

      Date: 11/29/2022

      5 stars
      The lady who assisted me on the phone was extremely patient and knowledgeable Her questions help me diagnose the issue it was simple
    • Review fromLinda C.

      Date: 11/28/2022

      5 stars
      Awesome they are great they took their time with me their the best
    • Review fromBarbara H.

      Date: 11/28/2022

      5 stars
      ****** was OUTSTANDING. She is an asset to the organization!
    • Review fromScott R.

      Date: 11/28/2022

      5 stars
      Timely, friendly, and excellent service! Correct repair parts delivered quickly.
    • Review fromKathy Y.

      Date: 11/23/2022

      5 stars
      Took the time to make sure I got good service. Very thorough and concise.
    • Review fromJason S

      Date: 11/22/2022

      5 stars
      We love our power reclining chair. We did not wish to return it to ****** when it unexpectedly stopped working after a few short months. Fortunately, ******** was able to troubleshoot the problem, provide accurate and timely feedback until the problem was resolved by shipping the needed replacement part. We were able to replace the part on our own, but the option of having a technician visit was also provided. We are very happy with the warranty support provided and our chair is as good as new.
    • Review fromPam

      Date: 11/22/2022

      5 stars
      Very professional and understanding!! Service so far has been excellent!!

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