Extended Warranty Contract Service Companies
ServeCo North AmericaHeadquarters
Reviews
This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 502 Customer Reviews
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Review fromDiana F.
Date: 11/11/2022
5 starsI received detail information on how to file a claim for my rocker. ******* gave great customer service.Review fromCaroline S.
Date: 11/10/2022
5 starshad to have a few calls back and forth and was extremely helpful every time and throughout the whole process she didn't let up until the problem was solved! great serviceReview fromBryan H.
Date: 11/09/2022
5 starsExcellent service! ********* was awesome! Looking forward to my recliner working again.Review fromRosemarie J.
Date: 11/09/2022
2 starsRosemarie J.
Date: 11/09/2022
******* has been wonderful in helping with my chair stain issue. However, I am concerned with the long wait for my chair to be cleaned. I contacted your office on 10/29 and service is scheduled for11/22. Waiting over 3 weeks for stain removal is unacceptable.
ServeCo North America
Date: 12/09/2022
We are very sorry for the delay with your cleaning *********. Our preferred cleaning technician was backed up due to unexpected circumstances. We appreciate your understanding and patience. Thank you, ServeCoReview fromWilliam R
Date: 11/09/2022
1 starWilliam R
Date: 11/09/2022
Terrible scam of a company! I had a death in the family and had to travel out of state for 13 days! My brother stayed at my house while I was away and hits cats destroyed my furniture! I put a claim in and after 3 days someone from servco called me and said that the damage wasnt covered because too much time went buy! So 13 days is too much time? Looks like Ill be taking my contract to a lawyer and seeing if there is anything I can do! Total scam dont waste your moneyServeCo North America
Date: 12/06/2022
Sorry to hear of the damage to your furniture ****************. However, your Service Contract is coverage for accidental damage that occurs as a result of a specific incident and does not include services for an accumulation of damage that occur over time. Therefore, since your damage happen over a couple of weeks time, and is throughout the majority of your furniture, your claim would not be eligible for service. Because we are simply adhering to the terms of your Agreement, would not constitute a scam. SincerelyReview fromJennifer H.
Date: 11/09/2022
5 stars**** was very good on the phone, told me in the information that they needed and gave me the phone number for texting the pictures of the issues with the furniture.Review fromBetty F.
Date: 11/08/2022
5 starsVery pleased with response from ******** rep that took my call. Knowledgeable and put me at ease about your company fixing issue with my Lazy Boy recliner.Review fromFelecia T.
Date: 11/07/2022
5 starsFelecia T.
Date: 11/07/2022
********* was very helpful with my problem with my couch today, and solved my problem without having me to return it.The whole couch made me very happy.ServeCo North America
Date: 11/08/2022
Thank you for the kind review. We appreciate you taking the time to write this. Were happy to hear you had a great experience with our team and we look forward to passing along the praise to *********!Review fromLee D.
Date: 11/07/2022
5 starsExcellent customer service,Thank you for being there,Keep up the Good workReview fromHarold B.
Date: 11/04/2022
5 starsHarold B.
Date: 11/04/2022
Excellent Service and handles very efficiently. ********* was a pleasure to work with .ServeCo North America
Date: 11/07/2022
Thank you for the kind review. We appreciate you taking the time to write this. Were happy to hear you had a great experience with our team and we look forward to passing along the praise to *********!
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