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Business Profile

Extended Warranty Contract Service Companies

ServeCo North America

Headquarters

Reviews

This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see

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ServeCo North America has 3 locations, listed below.

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    Customer Review Ratings

    3.9/5 stars

    Average of 502 Customer Reviews

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    Review Details

    • Review fromDiana F.

      Date: 11/11/2022

      5 stars
      I received detail information on how to file a claim for my rocker. ******* gave great customer service.
    • Review fromCaroline S.

      Date: 11/10/2022

      5 stars
      had to have a few calls back and forth and was extremely helpful every time and throughout the whole process she didn't let up until the problem was solved! great service
    • Review fromBryan H.

      Date: 11/09/2022

      5 stars
      Excellent service! ********* was awesome! Looking forward to my recliner working again.
    • Review fromRosemarie J.

      Date: 11/09/2022

      2 stars

      Rosemarie J.

      Date: 11/09/2022

      ******* has been wonderful in helping with my chair stain issue. However, I am concerned with the long wait for my chair to be cleaned. I contacted your office on 10/29 and service is scheduled for11/22. Waiting over 3 weeks for stain removal is unacceptable.

      ServeCo North America

      Date: 12/09/2022

      We are very sorry for the delay with your cleaning *********. Our preferred cleaning technician was backed up due to unexpected circumstances. We appreciate your understanding and patience. Thank you, ServeCo
    • Review fromWilliam R

      Date: 11/09/2022

      1 star

      William R

      Date: 11/09/2022

      Terrible scam of a company! I had a death in the family and had to travel out of state for 13 days! My brother stayed at my house while I was away and hits cats destroyed my furniture! I put a claim in and after 3 days someone from servco called me and said that the damage wasnt covered because too much time went buy! So 13 days is too much time? Looks like Ill be taking my contract to a lawyer and seeing if there is anything I can do! Total scam dont waste your money

      ServeCo North America

      Date: 12/06/2022

      Sorry to hear of the damage to your furniture ****************. However, your Service Contract is coverage for accidental damage that occurs as a result of a specific incident and does not include services for an accumulation of damage that occur over time. Therefore, since your damage happen over a couple of weeks time, and is throughout the majority of your furniture, your claim would not be eligible for service. Because we are simply adhering to the terms of your Agreement, would not constitute a scam. Sincerely
    • Review fromJennifer H.

      Date: 11/09/2022

      5 stars
      **** was very good on the phone, told me in the information that they needed and gave me the phone number for texting the pictures of the issues with the furniture.
    • Review fromBetty F.

      Date: 11/08/2022

      5 stars
      Very pleased with response from ******** rep that took my call. Knowledgeable and put me at ease about your company fixing issue with my Lazy Boy recliner.
    • Review fromFelecia T.

      Date: 11/07/2022

      5 stars

      Felecia T.

      Date: 11/07/2022

      ********* was very helpful with my problem with my couch today, and solved my problem without having me to return it.The whole couch made me very happy.

      ServeCo North America

      Date: 11/08/2022

      Thank you for the kind review. We appreciate you taking the time to write this. Were happy to hear you had a great experience with our team and we look forward to passing along the praise to *********!
    • Review fromLee D.

      Date: 11/07/2022

      5 stars
      Excellent customer service,Thank you for being there,Keep up the Good work
    • Review fromHarold B.

      Date: 11/04/2022

      5 stars

      Harold B.

      Date: 11/04/2022

      Excellent Service and handles very efficiently. ********* was a pleasure to work with .

      ServeCo North America

      Date: 11/07/2022

      Thank you for the kind review. We appreciate you taking the time to write this. Were happy to hear you had a great experience with our team and we look forward to passing along the praise to *********!

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