Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Extended Warranty Contract Service Companies

ServeCo North America

Headquarters

Reviews

This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ServeCo North America has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.9/5 stars

    Average of 502 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPenny

      Date: 11/04/2022

      5 stars
      This a new repair process for us... Today, ******** made the scheduling process very easy and quick. My mom is ****************************** this chair.... I will wait to hear from **** the technician. Thank you and she is happy. *******************(daughter/caretaker)
    • Review fromDee

      Date: 11/03/2022

      5 stars

      Dee

      Date: 11/03/2022

      I would like to take this time to share a review and comment in reference to one of your Customer Service Support Workers. Amanda Gilbert has been a very outstanding and patient worker, as well as giving much support and assistance to me during this Return Process. This has been a time consuming process and somewhat frustrating, but she has shown much above and beyond Customer Service Skills and Professionalism. Amanda is to be commended by her Management Team.

      ServeCo North America

      Date: 12/22/2022

      Thank you for the kind review Danette! We appreciate you taking the time to write this. Sorry to hear of your frustration, but we’re happy everything worked out. We look forward to passing along the praise to Amanda and the team! ServeCo
    • Review fromAmanda L.

      Date: 11/03/2022

      4 stars

      Amanda L.

      Date: 11/03/2022

      My prior experience did not resolve my issue but today my customer service experience was great! She was not only able to resolve my issue, but expedited it so that the missing part was able to be overnighted the same day! She was kind and sincere- hard to find in customer service today. I'm very appreciative of her diligence.

      ServeCo North America

      Date: 11/04/2022

      Hi ******! We're happy to learn that your experience was amazing! We aim for excellence in service and are happy to hear our team hit the ***** We're pleased to let you know we'll be passing along the praise to *********
    • Review fromStanley C.

      Date: 11/02/2022

      5 stars

      Stanley C.

      Date: 11/02/2022

      The Serveco North America representative, *******, did a superb job assisting me and my wife with our recliner sofa issue and filing the needed claim information. This is our second time filing a claim with Serveco in the last 18 months and I would highly recommend their services.

      ServeCo North America

      Date: 11/03/2022

      Thank you for the kind review. We appreciate you taking the time to write this. Were happy to hear you had a great experience with our team and we look forward to passing along the praise to *******!
    • Review fromEileen W.

      Date: 11/02/2022

      5 stars

      Eileen W.

      Date: 11/02/2022

      I have been dealing with ******** for the last two days she has been nothing but professional efficient and should be a real pride for your for company Answered all my questions kept me in the loop I really appreciate dealing with her thank you

      ServeCo North America

      Date: 11/03/2022

      Thank you for the kind review. We appreciate you taking the time to write this. Were happy to hear you had a great experience with our team and we look forward to passing along the praise to ********!
    • Review fromPat W.

      Date: 11/02/2022

      5 stars

      Pat W.

      Date: 11/02/2022

      Serveco is an outstanding company, with knowledgeable and respectful representatives that truly care about its customers.

      ServeCo North America

      Date: 11/03/2022

      Thank you for the kind review. We appreciate you taking the time to write this. Were happy to hear you had a great experience with our team and we look forward to passing along the praise to the team!
    • Review fromChris

      Date: 11/01/2022

      5 stars

      Chris

      Date: 11/01/2022

      **************** has been exceptional. I'm a handy guy so replacing the parts is fine for me to do, so we haven't had to use their technicians. But we needed parts, they ********* the parts out with tracking.

      ServeCo North America

      Date: 11/04/2022

      Thank you for the kind review. We appreciate you taking the time to write this. Were happy to hear you had a great experience with our team and we look forward to passing along the praise to ********!
    • Review fromRob M.

      Date: 11/01/2022

      5 stars

      Rob M.

      Date: 11/01/2022

      ******** did a very professional and friendly review of all my information for my service call.

      ServeCo North America

      Date: 11/04/2022

      Thank you for the kind review. We appreciate you taking the time to write this. Were happy to hear you had a great experience with our team and we look forward to passing along the praise to ********!
    • Review fromJanni S

      Date: 10/31/2022

      5 stars

      Janni S

      Date: 10/31/2022

      **** has went above and beyond to fix any issues we've had. We really appreciate all her help!

      ServeCo North America

      Date: 11/01/2022

      Thank you for the kind review. We appreciate you taking the time to write this. Were happy to hear you had a great experience with our team and we look forward to passing along the praise to **** !
    • Review fromMatt N.

      Date: 10/31/2022

      5 stars

      Matt N.

      Date: 10/31/2022

      ******** was very prompt and knowledgeable! Went above and beyond to assist with my needs. Thank you ********.

      ServeCo North America

      Date: 11/04/2022

      We are pleased we were able to help. We take pride in our knowledge of the products we service, as well creating an awesome experience. We will pass along the praise to ********.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.