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Business Profile

Consumer Finance Companies

Lendmark Financial Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Reviews

This profile includes reviews for Lendmark Financial Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lendmark Financial Services has 470 locations, listed below.

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    Customer Review Ratings

    1.27

    Average of 94 Customer Reviews

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    Review Details

    • Shannon M

      Date: 09/07/2023

      This is a predatory company. They prey on people who have less than perfect credit and charge them outrageous fees and interest. They call you on your loan due date and tell you your payment is late and will be charged fees. I have been paying my loan on time for almost a year and asked if I could re-finance. They said yes, I could and did a hard inquiry on my credit. They came back at a much higher interest rate and more fees, and my credit score went down by 30 points. This is an awful company. I would highly recommend people stay away from this company.

    • Jana C

      Date: 08/30/2023

      Lendmark offers insurance and then when you get all the documents in and the insurance says they're sending in a payment, Landmark and the Branch manager ******* tell you, if it's not received by tomorrow, they will put a 30 days late on your credit reports. This is not right, when they know they are receiving the payment. They should place a hold, so nothing happens, but that's not what they do. They have no customer service and are rude and threatening to customers who have always paid the loan on time. When someone has a need as to actually filing a claim with the insurance to make the payment there shouldn't be added ******, threats and disrespectful behavior from their staff. I would never get a loan with them again. Go to OMF instead.

    • Kevin D D

      Date: 08/28/2023

      The manager is rude. Am I late, yes. But threatening remarks and talked down too is going too far. Once it is paid off, I dont plan on going back. Eagle Loans treat you with a lot better respect and they work with customers in situations like mine. I had got a postcard advertisement when I needed a loan, so I thought why not. My mistake.

    • Michelle F

      Date: 08/28/2023

      The people that work here are nice and respectful, that being said do not EVER use this company. You will pay and pay and the loan will NEVER get paid off. Please please please never ever be fooled into using thus company.

    • Jennifer H

      Date: 08/23/2023

      They mailed my life insurance check to a 3-year-old address (they sent the *** to the new address, so they had the correct info) and then have the audacity to say I will have to wait 6 more weeks for it to be corrected. My husband died May 27th, 2023. Paperwork and Payment was received July 18th. And as of Aug 21, 2023, I was told 6 more weeks and I still have not been able to bury my husband!!!! They ignored my calls for a month. Branch Manager *************************** at the ***** ** location not ************* any of my calls. I had to go into the office to get her attention, show her pictures and death certificate so she understood the emotional distress and that he was a person. Still, this company is awful!! Never have I ever seen a company managed in a way where this sort of thing happens, and the manager has no clue as to what is going on!!!! ***************************

    • Todd E

      Date: 08/22/2023

      Truth in lending is atrocious! You will NEVER pay them off! Do without before getting a loan with them!

    • Matthew W

      Date: 08/14/2023

      I've never used this company, called nonstop and rude as h***

    • Lanissa L

      Date: 08/09/2023

      Called twice and was told they would call me back to discuss a loancrickets.from what Ive read though on this company Im better off not getting any type loan from them. Small blessings!

    • Dennis T

      Date: 08/08/2023

      Awesful They took 2 payments out causing an overdraft. ******** ** Very rude. Don't answer phones or return phone valls

    • Michael M

      Date: 07/29/2023

      I got a loan with Lendmark. They said I had to pay off a loan with Upstart and gave me a check to mail. The check got lost and they stopped payment on it. Now they say I still owe it. They have defrauded me. I think someone needs to go to jail. Then when I stopped the payments on the scam, they hit my credit score. I'm a disabled senior citizen. I want them and all scammers stopped.

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