Reviews

This profile includes reviews for Lendmark Financial Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Lendmark Financial Services

  2118 Usher St NW Covington, GA 30014-2434

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  Lendmark Financial Services

  27955 US Hwy. 98 Suite AA Daphne, AL 36526

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  Lendmark Financial Services

  2701 Mall Road Suite 14 Florence, AL 35630

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  Lendmark Financial Services

  510 E. Meighan Boulevard Suite A-4 Gadsden, AL 35903

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  Lendmark Financial Services

  4925 University Drive NW Suite 160 Huntsville, AL 35816

Review Details

• Review fromIan G

  Date: 03/27/2023

  1 star
  I was about to get a loan from the ******* **. location but the lady there was a straight A**** being very rude with one of if not THE WORST attitude I have ever encountered. She wants to tell me my credit is frozen when its actually not and I stated Id send her a screenshot and she rudely interrupted me stating look I dont care about no screenshot dont do me no goodetc so glad I didnt get a loan from these loan sharks after reading their reviews, looks like I dodged a bullet!!! Learn to have customer service representatives that dont treat people like c*** and like they are a problem!! If I could put a negative start I would!!! Save yourself the headache and DONT GET A LOAN FROM THESE A-holes!!!

• Review fromJo-Ann F

  Date: 03/19/2023

  3 stars
  I am always on time with my payments, and I make sure I paid more than whats due whenever I can. I asked them not to call me if i am within my grace ****** but one day I got back to back calls and texts messages like I was avoiding paying my bill, I have always been in standing with them never missed a beat so I just dont understand why they would keep calling me nonstop especially when its notes on my account not to call me.

• Review fromMillicent H

  Date: 03/17/2023

  1 star
  They reported my account for lateness, for 3 months and I wasnt late and dropped my credit score 34 point, thats not fair. I called the office in ***********, ******** and the manager said she would fix it in 30 days, I was going to purchase a home now my score is low and its affecting my purchase. They need to understand that there mistakes are messy and need to be addressed.

• Review fromDarlene P

  Date: 03/16/2023

  1 star
  Time wasters. Listed on credit karma one has an excellent chance and most customers reviews stated exactly my experience. They had excellent chance of getting a loan. Was not true. They should state they only give out secure loans. Not helping to combine credit card debt.

• Review fromSabrina J

  Date: 02/24/2023

  1 star
  I refinanced a loan because of my ended work. After speaking with ******** letting her know what was going on she offered to refinance me WITH NO CHANGES TO THE LOAN. She told me that everything would be paused for two months and then my payments would be picked back up. Okay great. She then calls me back a few days later and says its been approved and I need you sign the paperwork over the phone. ******** ends up calling me towards the end of day apologizing that she was running late and customers back to back. She sends me the link and stays on the phone while I go through each page which took us a good 7 mins. I Specifically asked her again are there any changes she says nope everything is the same you can just initial. I did take her word for it as she has helped me before. So the two months come up and I log in to pay and I see that its almost $100.00 more. I had no idea why I assumed maybe because I didnt pay before the business day ended they charged me an astronomical late fee and with that it was no way I could handle that still being out of work. They call a few times after that but I was unable to receive their call as well as waiting to I can come up with the money to pay them again. So I give a call to ******** today and immediately she was defensive and had an attitude. I explain to her that I think its a late fee and I was calling to pay the loan installment and get the fee waved. She then says to me thats interest. I was very confused and asked for what she says she discussed it with me and that I signed it. I said NOOO you didnt! She then get super defensive, and starts saying that I am calling her a liar, and she takes offense to that, and ** calling her names. She kept over speaking me and acting belligerent on the phone. When ever I could finally get a word in I reiterated that no maybe she was rushed and being at the end of the day but 100% she never said anything to that nature she just told me that everything is the same and to sign.

• Review fromAnna A

  Date: 01/20/2023

  1 star
  I luckily never went further than them calling me so many times that even though I figured it was spam, I finally did answer. They knew my name and number which is creepy and they probably have more info than that but just like how theyll sometimes call and then end the call before I could even get to my phone. Today was the first and only time I answered. It was silence so I kept saying Hello!!??!! until a guy with an accent asked if it was me by name, which creeped me out because I knew from the start that it was spam but I just wanted to see what they were and how they had any personal info but after he said my name, I immediately got assertive and asked who they were and what they wanted and then he hung up. Then I called back, but the number said that it was not in service or some thing. Then I googled the phone number and saw different things about Bam and scams and stuff relating to that and then I followed it to the Better Business Bureau as well and read other incidents about them so Im glad that I did not go any further than that and that nothing bad happened but I just figured I would share my complaint as well on here to help so that all these different scammers and spammers and hacking and all the different people that are trying so hard to take money from the elderly and from vulnerable people and from everyone pretty much, hopefully enough complaints and enough incidents and reviews will help to take them all down. I already blocked their number so now Im just gonna have to see if they have other numbers or other ways that they will try to contact me again.

• Review fromCarlos V

  Date: 01/17/2023

  1 star
  They dont give you a chance to pay the bill the day its owed they are already harassing you for the payment i could understand being a week late but in the same day really worse mistake ever taking a loan from them there interest rates are beyond ridiculous and management are unprofessional and rude god forbid u hurt yourself at work they will harass u to no end for there money happend to me last year .never again will get a loan from them

• Review fromOtis M

  Date: 01/12/2023

  1 star
  Beware! On 1-11-2023, a representative from Lendmark financial did something that was disturbing to say the least. I went to the office on South IH-35 to do a voluntary repossession of a scooter that I had purchased through them. Well, my intentions was to take it back after they were gone from the office. When I got there, the representatives were all leaving out, but ***** went to his car, after seeing me pull up, and retrieved a camouflage ***** pack from the inside of his car. This ***** pack was placed over his shoulder as he walk-in and out. He then got into his car and changed parking spaces, in order to watch me. I stood outside my truck, about to take the scooter off, but thought that he could possibly approach me, so I called APD and asked that they send officers, because I felt that his behavior was suspicious and that there was a gun inside that ***** pack. Well, before the police came, he then moved his car right next to mine, backed in. Walked inside Lendmark, then came out, popped his truck and threw the ***** pack inside the trunk and sped off! The police came and told me that they will do a traffic stop on him. The interesting thing was that he tried to escalate a phone conversation we had about non payment, trying to get me to threaten him, twice!! I see why he has to have a gun, with the type of work he does. So, beware of these people, because they will shoot and kill you over their predatory practices. Did I mention they charged me double the price of the scooter? It retails for $2100, but I was about to have to pay $4200. I felt threatened by his phone conversation, so much so that I told them that I would come after hours, but decided to come after 5:30PM, but they were all still there. Question: how does a small man about 5 foot 2 inches tall, weighing around 100 talk tough to customers over the phone? Well, he lives in gun toting *****! Be careful out here cause the bill collector's will harass, provoke you, then get a gun, then shoot you.

• Review fromCory T

  Date: 01/12/2023

  1 star
  If I could leave less stars I would. These people are the worst. A *************************************** nearly *****. When I went to pay it off early, they said it would cost nearly 9 grand. They told me my balance still due was 12 grand although my credit report showed I owed less than 10, with **** of it as interest. They're rude, and charging someone nearly 4x what the loan was in predatory. I will never ever use them again and will advise everyone to avoid them at all cost. It would be better to starve.

• Review fromAutumn F

  Date: 01/05/2023

  1 star
  My husband was approved for a loan against his 401k almost two months ago and has not yet received it. He has been calling multiple times a week and received no answers as to why the loan has not been paid out or when it will be paid out. This is absolutely unacceptable. The loan was for an emergency expense and now we are struggling financially because we paid for the expense out of pocket while waiting for the loan, and havent been reimbursed. The stress this has caused us is overwhelming. I would absolutely never recommend working with them.