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Business Profile

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Patriot Depot

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Patriot Depot's headquarters and its corporate-owned locations. To view all corporate locations, see

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Patriot Depot has 2 locations, listed below.

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    Customer Complaints Summary

    • 25 total complaints in the last 3 years.
    • 13 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/24/2023

      Type:Delivery Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered 2 **** Geneva Bibles on 12/10/23 and have not received my order nor any emails regarding my order. I have contacted Patriot Depot multiple times via email and have yet to receive any kind of response. I thought I was ordering from a legitimate patriotic website but apparently it's not. So sad in this day and time to have people out there preying on innocent Americans who just want to support the right thing.
    • Initial Complaint

      Date:09/16/2023

      Type:Service or Repair Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order for a tee shirt with Patriot Depot on August 24th. I paid $23.07 via a debit card on line. I took a screen shot of the confirmation, but have since received no other information from the company. I never received the merchandise. I have since tried to call and email their customer service team, with no response. Subsequently I have found out via on line research that there are many others that have been scammed by this Georgia registered company
    • Initial Complaint

      Date:09/12/2023

      Type:Service or Repair Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      PD663481 order number, in the amount of $63.79. I have attempted to contact customer several times through there email and have received no response. I have called the number on the website and it states it's an invalid number. I placed my order on August 27th, *********************************************************************************************** a shipping confirmation.
    • Initial Complaint

      Date:07/29/2023

      Type:Delivery Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 7/11/23, ordered four items from this company, out of *******:Black / XL $12 T-SHIRT SALE (-$5.76)$17.76 $12.00 Stainless Steel ******** Flag Cross Necklace 1 $9.95 Freedom Since **** *************** 2 $19.90 I received the Black tree shirt only within the **** day time limit they expressed. After waiting an additional two weeks from the purchase date, I inquired about the other two items, that are fully paid for, I've not received any response. I started with a polite request, but I have now I've gotten to the point of not being so polite, due to but being responded to. Yes I checked my spam mail as well as my regular email. I bought these items believing that the merchandise was from an *** based company. But after so many attempts to obtain any information on my merchandise, that I've not received, I'm having my doubts.I either want the merchandise I'm still owed or the shipping and item cost charged for the the three items I've never received.Thank you
    • Initial Complaint

      Date:06/29/2023

      Type:Delivery Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      placed a order with patriotdepot.com .she got a digital recept. Saying shipment would take 5 to 10 business days . They charged card on the 15th of June 2023. We have tried reaching out by phone only to go straight to voice mail with a full mail box. We tried emailing customer service many times with order number included in email and got no response from patriotdepot. So now I'm trying this option before reporting the company to my credit card and letting them know this could be a scam or fraud company .I have done every means of contact to company with no reply from them.

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