Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Biocide Labs, LLC

Reviews

Customer Review Ratings

4.78/5 stars

Average of 214 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromGreg D.

    Date: 05/12/2025

    5 stars
    I have been struggling recently with a bad mold issue that I thought I eliminated years ago. It returned. After a little research, I purchased a mold fogger from Biocide. **** from Biocide called me immediately after. He wanted to know what the issue was so they could recommend the proper solution. After explaining my situation to ****, he worked out a great deal - enough aerosol product to cover my house's square footage and the Biocide spray for flat surfaces. He gave me ******** number for the set up. Yeah- this company walks you through every step of the process. ****** is also a knowledgeable gentleman who explained set up, proper protective clothing, and cleanup. This company treats you like family - in a good way. Yeah, they're from *******; they are all super nice. I would highly recommend Biocide and DIY before an expensive mold remediation. I am very happy with the results thus far.
  • Review fromJames D.

    Date: 05/12/2025

    5 stars
    The staff was very professional. The two day shipping was also helpful as I was dealing with some health issues and needed a quick resolve. The manager even said I could call him on a Saturday if I had any issues/questions!
  • Review fromDoyle M.

    Date: 05/08/2025

    5 stars
    Have used Biocide Labs, mold bombs and liquid to remediate black mold I my office and in 2 homes. It works every time without fail!!! Excelent product and excellent assistance on the phone with questions!!!!
  • Review fromBrenda C.

    Date: 05/06/2025

    5 stars
    Very helpful and patient. Walked us through the entire process thoroughly. We completed this for ***** *******, *************************
  • Review fromJack M.

    Date: 05/02/2025

    5 stars
    This company was amazing to work with , they even followed up with a personal call to see if everything was satisfactorythis is how a company should be run!**** *****
  • Review fromChrys F.

    Date: 04/30/2025

    5 stars
    Direction was given with a quickness, that told me, they know what they are doing. This will work out well.
  • Review fromMark Anthony

    Date: 04/24/2025

    5 stars
    ****** and the other staff membersat biocide are very congenial and well informed. They prove to be very helpful when it comes to pre, during and after action procedures using their product.
  • Review fromsteve p

    Date: 04/22/2025

    5 stars
    this is the first time that i use them and they are very professional people to deal with and in would use the company again
  • Review fromLynne N.

    Date: 04/18/2025

    5 stars
    My experience with Biocide labs from order to application was great. They made the process simple and I felt confident and knowledgeable. They took the time to answer ALL of my questions through multiple phone calls so when it came time to implement the kit I ordered I felt ready. They even encouraged a follow up call after application to see how it all went. I feel confident their products did what I needed them to do and I would highly recommend Biocide Labs.
  • Review fromBrittany M.

    Date: 04/16/2025

    5 stars
    Biocide Labs have been so helpfulto me and to my community! Weve used their products, and benefitted from their customer service, in addressing mold problems in five different houses over the past couple of years. So grateful!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.