Reviews
This profile includes reviews for Dyess Heating & Air's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 71 Customer Reviews
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Review fromKaren H
Date: 07/07/2023
5 starsKaren H
Date: 07/07/2023
Excellent service!! Very nice technician and knowledgeable! Very friendly. I would recommend this company to anyone!!
Dyess Heating & Air
Date: 07/20/2023
Thank you so much for your glowing review, *****! We're thrilled to hear that you had an excellent service experience with *******. We take pride in having knowledgeable and friendly technicians who go above and beyond to ensure our customers' satisfaction. It's wonderful to know that ********* expertise and pleasant demeanor made a positive impression on you.Your recommendation means the world to us! We greatly appreciate your trust in our company and your willingness to share your positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We'll be more than happy to help.Review fromAG R
Date: 07/06/2023
5 starsAG R
Date: 07/06/2023
I believe them to be extremely honest and punctual. Those are the two absolute most important elements of a business in my book.Dyess Heating & Air
Date: 07/20/2023
Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our team, especially with *****, our HVAC technician, and *****, our salesman.Honesty and punctuality are values we prioritize in our business, and it's wonderful to know that you recognized and appreciated these aspects during your interaction with us.We're grateful for your trust in us and for choosing our heating and cooling system for your needs. If you ever have any questions or need any further assistance, please don't hesitate to reach out. We'll be more than happy to help.Thank you once again for your kind words and for being a valued customer. We look forward to serving you in the future and ensuring your continued satisfaction.Review fromWilliam M
Date: 06/27/2023
5 starsWilliam M
Date: 06/27/2023
Thorough, complete service. Honest, reliable and reasonable. Highly recommend DyessDyess Heating & Air
Date: 06/29/2023
Thanks for recommending us, *******. We're so glad to hear that you are pleased with *******. He is a true professional at what he does, and we are so very lucky to have him on our team of professionals.Review fromWilliam M
Date: 05/30/2023
5 starsWilliam M
Date: 05/30/2023
On time, professional performance, thorough explanations and extremely good results. I recommend Dyess and, especially technician Enreke.Dyess Heating & Air
Date: 05/31/2023
Wow, what a great review of your technician, Enreke. We can't thank you enough for not only your business but also your kind words and recommendation. We will be more than thrilled to share your great review with Enreke and the rest of the Dyess Air & Plumbing team.Review fromMark C
Date: 05/19/2023
5 starsMark C
Date: 05/19/2023
Outstanding service. *** gave us several options and explained the differences, prices and benefits. The installers Fonzie and **** are both hard working, professional, and friendly. The job site is clean and the unit is quiet. We are very pleased and highly recommend Dyess Air.Dyess Heating & Air
Date: 05/31/2023
This is so great to hear, Mark. We can't thank you enough for sharing with us your experience with Wes and the install team. We are thrilled to hear that you are happy with your services and new unit and will be more than happy to pass along your kind words to the team. Thank you - we greatly appreciate it!Dyess Heating & Air
Date: 05/31/2023
This is so great to hear, Mark. We can't thank you enough for sharing with us your experience with Wes and the install team. We are thrilled to hear that you are happy with your services and new unit and will be more than happy to pass along your kind words to the team. Thank you - we greatly appreciate it!Review fromMARILYN O
Date: 05/12/2023
5 starsMARILYN O
Date: 05/12/2023
Garrett, the technician did a very thorough job. I had a few questions, which he answered. He was very careful going through the house (not tracking dirt, etc.) Also, the service was very close to what was scheduled. I received a call from the home office to let me know the technician was on his way.******************Dyess Heating & Air
Date: 05/15/2023
Thank you so much, *******, for your business and the great review for your technician, *******. We are very lucky to have him on our team and are thrilled to see that you are pleased with his services and his manners. We will be more than happy to pass your kind review along to him.Review fromDavid C
Date: 04/19/2023
5 starsDavid C
Date: 04/19/2023
My HVAC that I bought during ***** kept having problems with bad parts. Dyess air was able to find out the problems and get parts quickly. I would recommend them for your HVAC needs.Dyess Heating & Air
Date: 04/29/2023
We understand that buying an HVAC system during Covid can be challenging, and we're happy that we were able to help you navigate through any issues you encountered. Thank you for choosing ********************************** and for recommending us to others. It means a lot to us!Review fromAshley L
Date: 04/18/2023
5 starsAshley L
Date: 04/18/2023
Did a great Job was very helpful and Ill be requesting him to install the part when it arrives.Dyess Heating & Air
Date: 04/20/2023
Thank you so much, ******, for your business and great review of Kaleb. He absolutely loves receiving positive reviews from his customers and will be delighted to see yours. We greatly appreciate it.Review fromSharon B
Date: 04/14/2023
5 starsSharon B
Date: 04/14/2023
Great job, on time, thorough, friendly mechanic. Will request same person next time.Dyess Heating & Air
Date: 04/20/2023
Thank you so much, ******. ******* will be delighted to see your great review of him. We greatly appreciate it, and your business.Review fromJohn K
Date: 04/02/2023
5 starsJohn K
Date: 04/02/2023
Excellent work. Service Tech adjusted his schedule to match the timing of my golf game.Dyess Heating & Air
Date: 04/05/2023
Thank you for taking the time to leave us a review, ****! We're thrilled to hear that you had an excellent experience with our service tech. It's always our goal to provide exceptional service, and we're glad that ******* was able to adjust the schedule to accommodate your game. We hope you were able to enjoy your golf game, and we look forward to serving you again in the future.
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