Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Water Mitigation

Hampton Restoration Group

Reviews

Customer Review Ratings

4.64/5 stars

Average of 22 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromVes P.

    Date: 04/30/2025

    5 stars

    Ves P.

    Date: 04/30/2025

    Excellent service, great communication, and knowledgeable staff. Willing to work around my schedule to take care of project.

    Hampton Restoration Group

    Date: 05/01/2025

    Thank you for taking the time to leave a review! We appreciate it!
  • Review fromJeremiah D

    Date: 02/24/2025

    1 star
    Everything started great with the mitigation team! Hands down the best experience I had. Until we got to the rebuild team. I was told that the repairs would be covered by the amount given from my insurance after the deductible was taken out. Three month after he knew what we were getting back he now send me an invoice $1,500 over what would be covered. He is trying to be like a sales man and up charge me but we never agreed to that. The trust is gone with this company ITS SO SAD WHEN I HAD A LOT OF FAITH IN THEM TO START OFF. Plus the lack of communication from this guys is astounding. HOPEFULLY MANAGEMENT WILL REACH OUT AND DO SOMETHING BECAUSE HE MESSAGES ME ONCE A WEEK TO TELL ME IM WRING THEN TURNS INTO A GHOST WHEN I DO MATH!!!!! The guys name is *******
  • Review fromKelly S

    Date: 10/17/2024

    5 stars
    Hampton restoration group has helped me twice now and both times they have been amazing! The first time we had a pipe burst in my building and ***** came out to assess the damage. He was so professional and knowledgeable about what needed to happen and how to take care of it! The second time ***** actually came back out after a little leak cause some wet flooring and they really helped me out while I was in a tight spot. I highly recommend this company!
  • Review fromJoseph T

    Date: 10/10/2024

    5 stars
    ****** and ******* were very efficient and clean. Very happy with the whole process. Thanks Guys
  • Review fromKent P

    Date: 10/08/2024

    5 stars

    Kent P

    Date: 10/08/2024

    ****** came out and pressure washed our basement and another room. He went above and beyond. He is a super hard worker and very pleasant to be around.

    Hampton Restoration Group

    Date: 10/09/2024

    We appreciate you taking the time to leave a review! Hampton Restoration Group strives to make every interaction a positive one and to ensure our customers' property is well taken care of!
  • Review fromKathy S.

    Date: 09/06/2024

    5 stars

    Kathy S.

    Date: 09/06/2024

    For me, the Hampton Restoration Group is the best. My problem started with a leak from my upstairs bathroom into my garage. After notifying Hampton Restoration, they got the ball rolling by contacting their other partner companies so I didn't have to do any searching for anyone else. Now my bathroom and garage have been updated and looks beautiful. Anytime you need or want a restoration solution for your home please contact the Hampton Restoration Group because you will be overjoyed with your choice and the results.

    Hampton Restoration Group

    Date: 09/09/2024

    Thank you so much for your review, *****! We are so happy that we were able to help you during a potentially stressful situation. Hampton Restoration Group strives to make the process as quick and seamless as possible!
  • Review fromAlix B

    Date: 08/26/2024

    5 stars
    ****** and ****** did a great job with our job. They were professional and kind. We felt like we were in great hands.
  • Review fromDaniel B

    Date: 08/26/2024

    5 stars

    Daniel B

    Date: 08/26/2024

    ****** and ***** did a great job. Likable guys and professional.

    Hampton Restoration Group

    Date: 08/27/2024

    Thank you for taking the time to leave a review!
  • Review fromKaylee D

    Date: 08/23/2024

    5 stars
    Hampton Restoration Group was absolutely fabulous. ****** and ***** V did a terrific job inside my grandmothers home. We could not be more thankful for this company.
  • Review fromMary S

    Date: 08/22/2024

    5 stars
    I had an incident where water poured out of my refrigerator, ran across the kitchen floor and down the walls to my office. ****** and **** came to the rescue! Extremely knowledgeable and professional. ****** explained everything that they were doing and why. I truly appreciated that. The entire experience with Hampton Restoration has been wonderful. I highly recommend them.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.