Reviews
This profile includes reviews for World Financial Group's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 128 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromHaley L
Date: 07/02/2025
5 starsReally great financial products that helped my family get ahead in an uncertain economy. Also great financial informationReview fromHan U
Date: 06/08/2025
5 starsThis business is what you make of it. A lot of people go into it expecting quick lifestyle change without being willing to invest their time and dedication into it, like any business. You get exactly what you give. Im grateful I gave it a shot. Taught me more about finances than any other US education institution would have.Review fromPuneet A
Date: 05/30/2025
1 starPuneet A
Date: 05/30/2025
I enrolled with World Financial Group (WFG) in May 2025. Following my enrollment, I discovered that the organization operates under a multi-level marketing (MLM) structurean important detail that was not made transparent during the initial discussions. This model does not align with my values or expectations, and I do not wish to be part of such a system. Definetly MLM based pyramid model is not for ***** has become clear that the way the job was presented to me was misleading, and I now realize that I was essentially paying to participate in a structure that requires recruiting others in order to profit. This is not what I agreed to, and I find this business approach unacceptable.Given these circumstances, I am formally requesting a full refund of my enrollment fee. Thank you for your prompt attention.
World Financial Group
Date: 06/02/2025
Hello BBB,After reviewing the customer information, this is a customer inquiry from ******. Please note ***** only handles customer inquiries in the jurisdiction of *************. We have notified ****************************** about the complaint, and they will reach out to the customer. Please re-allocate this complaint under the correct business profile.Sincerely *****Review fromFei C
Date: 05/22/2025
5 starsgreat company promoting financial literacy in the communities, doing good business with high standards of excellenceReview fromJesse R
Date: 12/31/2024
5 starsI truly do not understand the negative posts against ***. This is a life changing opportunity like no other to own your own business and you get out what you put into it, but you must 1- get licensed 2- get training 3- sell the products and help families. If you are not a self motivated individual and if you have convinced yourself that you **** at selling, then don't bother doing this and go get a regular 9-5 job. I've read alot of reviews crying that they've invested so much time and money and they've made no money. That's 100% because you haven't done any of the 3 things above, especially #3. If you sell you will be compensated, if you help others joining the business, you and them will be compensated, simple as that. I've seen the monetary results of those working. In a "pyramid scam" you don't have to study and get a state license and you don't have to pass a criminal background check done by government agencies. To get licensed at *** you must do both. Paying those initial $125 will only get you started on the road to start your own business, but you must then do 1-3 as above. If you sign up because you think this is a get rich quick opportunity, you're in the wrong place, and shame on those who sold it to you as such.Review fromNathaniel R
Date: 11/23/2024
1 starNathaniel R
Date: 11/23/2024
This is the worst company you could ever have the displeasure of talking too. They are vile and corrupt. They are swindling families across ******* and ****** under the guise of life insurance but with overwhelming hidden fees. They recruit agents only for them to recruit more agents and so one so forth.World Financial Group
Date: 11/25/2024
We are sorry that this opportunity did not work for you. Since founding in 2001, World Financial Group Insurance Agency (WFGIA), a Transamerica company, has protected millions of individuals and families through financial education and planning.***** also offers a business opportunity to those interested in becoming insurance licensed agent. People interested in this business model must know it takes a commitment to build the business, some out-of-pocket expenses including cost of pre-licensing education courses, exam fees, state licensing fees, renewal fees and E&O insurance.Our ******+ independent agents across ************* provide their clients with access to financial products and services from reputable insurance providers, as well as assist with education and retirement planning to help clients build better futures. We wish you well in your future endeavors.Sincerely WFGIAReview fromJackson O
Date: 09/16/2024
1 starJackson O
Date: 09/16/2024
When I was explained things in the beginning, everything seemed normal. Then I paid money and started taking the course and found that it isn't what they made it seem to be and I was in fact paying a fee to WFG. It truly sounds like a pyramid scheme and I would like to get a refund.World Financial Group
Date: 09/17/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.Sincerely WFGIAReview fromMarvins N
Date: 09/03/2024
2 starsMarvins N
Date: 09/03/2024
I was enrolled into the World Financial Group (WFG) program on August 8, 2024. However, I got to know that the business opportunity model *** offers is MLM-based after payment of $125 enrolment fee. I believe MLM is not for me. I have been involved in *** programs in the past to which I lost money every time. I believe this won't be any different. I need a refund of my $125 enrolment fee ASAP please. Thank you for your anticipated quick response.World Financial Group
Date: 09/04/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.Sincerely WFGIAReview fromTulav R
Date: 08/07/2024
1 starTulav R
Date: 08/07/2024
At the beginning when I was told about it everything seemed normal but after I paid money and started taking the course I came to know that it is not made for me. For me it sounds like pyramid scheme now. If possible m looking for refunds.World Financial Group
Date: 08/09/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.Sincerely WFGIAReview fromThomas B
Date: 07/25/2024
5 starsI have read many of the reviews written here. Most of the complaints are from people who were looking for a way to get rich quickly. There is no such thing. It all comes down to understanding. Not enough questions were asked in order to fully understand. Then the individual felt tricked. I have been with WFG for some time now. It is everything I thought it was and hoped it was. There is so much training, help, and support every step of the way. Yes, there can be a lot of hype and excitement, and I get it. But I own my own license, which means I own my own business. I get to run my business the way I want. But I still have all the training and support and backing I need to run a successful business and help families into a better financial position. For those who have had a bad experience, I'm sorry you didn't connect with someone who could explain everything to your understanding. This business is like any other business. It takes work. Scams don't usually have you get state licensed or get a complete background check or comply with federal and state regulations. It's a great business opportunity for someone who wants to put in the work in order to reap the rewards of business ownership.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.