Reviews

Review Details

• Review fromJuan R

  Date: 10/05/2023

  1 star
  This was my very first auction on gunbroker. Before the auction closed I attempted to contact the seller twice for questions and never received a response. There was minimal bids up until the very last hour where there was only one bid made besides mine which was only one cent over mine and drove up the price by ridiculous amount. After I bid $25 over that bid, that bidder never did again. To me this is very plain evidence of someone's shell bidding with an alternate account to drive up the price of the item. I contacted customer service through the help desk because there is no phone number and they kept dancing around all of my questions,did not do a thorough investigation and did not take my concerns with serious intent. I notified them of the suspicions of show bidding and also notify them that I could not get a hold of the seller after I have won the auction, either through email or phone. I informed them that the seller only accepts live checks cashier's checks or money orders which is a very unsecure form of payment. They offer no guarantee only coverage for $500, but with a $100 deductible. This is almost criminal and everyone knows that firearms are well beyond this range in price. The item I was putting on was at 560 all of a sudden it's at 820 because of one bidder my winning bid was 825 and they did not attempt to bid again. Very suspicious behavior with a bidder and a seller. I have yet to pay for the winning auction and I have not received a response from the seller. I will not further pursue any help from GunBroker help desk because I know it will be futile. I will not make any further purchases on GunBroker and I will notify everyone that I can of the website's poor behavior.

• Review fromJeremiah P

  Date: 09/12/2023

  1 star
  Criminals forcing tax exempt companies to pay tax regardless of paperwork being supplied. Of course they have no record of the first 2 times it was supplied but after I sent multiple emails over the course of two week, they finally accepted the form but told me a previous purchase wont have tax removed.

• Review fromNICOLAS F

  Date: 09/06/2023

  1 star
  The website does not allow for all purchases to be made via online checkout. GUNBROKER requires payment to be made via MONEY ORDER (which is very sketchy) and when asked they stated that they only cover $400 towards any wrongdoing by the seller. Note: The purchase I made was $1,200 and due to insufficient protection by GUNBROKER I opted not to purchase. ********* has then LOCKED / SUSPENDED my account for 90 days.

• Review fromRalph A

  Date: 08/18/2023

  1 star
  I purchased a rifle 12/16/22. $2499.99 and the shoulder stock was removed. After informing gunbroker.com I never heard back from them. Never using them again to purchase a weapon. I suggest everyone else do the same.

• Review fromGiovanni R

  Date: 08/16/2023

  1 star
  This website is charging me for no reason when I have never made a sale or purchase! Some how I'm charged 36$ sales tax on my balance of **** not only once but twice in the past month! They're customer service is non-existent and they refuse to explain what the charges are for or refund my money! These people ****

• Review fromJonathan C

  Date: 07/29/2023

  1 star
  All they know how to do is side with their sellers. Buyers beware. I bidded on a gun and when i went to checkout found out it was not the gun in the picture. *** broker threatened to cancel my account and took sellers side. After i filed a 1 star on trust pilot these jokesters email me directly again asking what they can do. I told them fix the situation and they replied with the same c*** they did before.

• Review fromDennis G

  Date: 07/27/2023

  1 star
  Apartently I am not the only one having trouble with GunBroker.com ***************** They terrible with helping the buyer I was shorted a box of 6.5 grendel ************************* out of ***** GunBroker.com never helped

• Review fromMichael G

  Date: 07/23/2023

  1 star
  Complete disregard for customer privacy. I bought a Rare Breed Trigger from Rifleremedy2000 who stated that client data was protected. This was prior to the *** letter to state that Rare Breed triggers were unacceptable. So the *** raided Rifleremedy2000 and got my name from their database so I got an *** visit. Ok, rifleremedey2000 messed up and did not destroy their record as promised. What can GB do???????? Well for one, they could STOP DOING BUSINESS WITH RIFLEREMEDY2000!!!! Not GB. S**** the customer is their attitude. Where is my $380 Gun Broker you POS mothers!!!

• Review fromJohn V

  Date: 07/17/2023

  1 star
  Gunbroker provides zero--and I mean zero!--customer support. They provide no protection against fraudulent sellers, so there is no consequence for fraud or poor performance. On top of this, their prices go up all the time. I have used their service for 15 years and they have become intolerable and more cost and hassle than they are worth. Avoid Gunbroker!

• Review fromjames b

  Date: 07/05/2023

  1 star
  won a gun on broker, when i got my bill it had a ***** gun broker marketplace facilitator fee tacked on they dreamed up a compliance fee. sounds like someone greased their palm. neveragian grrrr. **************