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Business Profile

Window and Door Installation

Renewal by Andersen of Georgia

Reviews

Customer Review Ratings

4.92/5 stars

Average of 106 Customer Reviews

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Review Details

  • Review fromPam G

    Date: 08/27/2024

    5 stars

    Pam G

    Date: 08/27/2024

    ***** was very polite and nice when he came to our home yesterday. ***** came to fix the L-trim around our windows that were bowing out and warped. He placed some adhesive behind the L-trim and re-caulked. While doing the repair he noticed we had a cracked frame on one of the windows and sent the info in to the company for us. We are waiting on a reply to see when it will be replaced and fixed.

    Renewal by Andersen of Georgia

    Date: 09/01/2024

    ***, you're in wonderful hands with *****. Never worry - we're always here for you and the team will be reaching out regarding your repair. Thanks! 
  • Review fromAlice L

    Date: 08/20/2024

    5 stars

    Alice L

    Date: 08/20/2024

    just had warranty service call with ******. He was polite and communicated plan well. Window screen successfully replaced. Thank you ******.

    Renewal by Andersen of Georgia

    Date: 08/26/2024

    *****, we're glad to hear that you had such a wonderful experience with ******. Thanks and never hesitate to reach out if you need us! 
  • Review fromMichael L

    Date: 08/06/2024

    5 stars

    Michael L

    Date: 08/06/2024

    Superb quality and experience. ***** was amazing and completed the job with excellent customer service. He also completed the work in a timely manner.

    Renewal by Andersen of Georgia

    Date: 08/10/2024

    *******, thanks for your review! We're glad to hear that your experience was so positive. If you have questions or if you need anything at all, give us a call.
  • Review fromZoe S

    Date: 07/31/2024

    5 stars

    Zoe S

    Date: 07/31/2024

    Great company and product. Everyone we worked with on our project was knowledgeable, efficient and friendly. We would recommend Renewal by Andersen.

    Renewal by Andersen of Georgia

    Date: 08/03/2024

    ***, Wow, thanks so much for the kind words! We're so happy that you're happy and we really appreciate you recommending us - that means a lot!
  • Review fromStephen H

    Date: 07/29/2024

    5 stars

    Stephen H

    Date: 07/29/2024

    Excellent service. You get what you pay for and these folks are happy to ensure your satisfied. Had an issue on two window frames and Renewal was quick to schedule a call, send someone out and fixed in 30 minutes by ******. He explained everything in detail and was early. Fantastic!

    Renewal by Andersen of Georgia

    Date: 08/03/2024

    *******, Never worry! You're part of the Renewal family and we'll always be here for you. So glad to hear that ****** resolved your issue quickly. Thanks and dont hesitate to call if you need anything :)
  • Review fromJohn W

    Date: 07/23/2024

    5 stars

    John W

    Date: 07/23/2024

    Very professional, very satisfied and very quickly to solved our problemsThanks!!!

    Renewal by Andersen of Georgia

    Date: 07/29/2024

    ****, thank YOU for taking the time to review us! Its very important to us and we appreciate it very much. We are ALWAYS here for you :)
  • Review fromMichael O

    Date: 07/22/2024

    5 stars

    Michael O

    Date: 07/22/2024

    The follow-up was totally over the top of my expectations. Corrected the few minor issues and thoroughly checked all windows to make sure he couldnt improve on what had been done. Very thorough, totally complete. And very smart & caring.

    Renewal by Andersen of Georgia

    Date: 07/24/2024

    *******, Wow, your review made our day! Thanks so much for the kind words, I'm glad to hear that our team exceeded your expectations. We're always happy to go the extra mile for great customers like you!
  • Review fromRose P

    Date: 07/19/2024

    5 stars

    Rose P

    Date: 07/19/2024

    Excellent service, did more than was requested for one upper case single window and deck door. VERY friendly and professional representative, answered all questions.

    Renewal by Andersen of Georgia

    Date: 07/24/2024

    ****, thanks so much for the awesome review! We're glad we could go the extra mile and help you out with your window and door. We're so happy that you're happy! :)
  • Review fromBarbara J

    Date: 07/11/2024

    5 stars

    Barbara J

    Date: 07/11/2024

    ****** came and quickly took care of the only item needed after a much larger install. Hes professionalism matched the superior service weve received all along the way with Renewal By Andersen.

    Renewal by Andersen of Georgia

    Date: 07/13/2024

    *******, we're delighted to hear that our tech took care of your issue quickly and without any fuss. Thank you and never hesitate to call if you need us! 
  • Review fromJerry W

    Date: 07/10/2024

    5 stars

    Jerry W

    Date: 07/10/2024

    ****** came by to replace a window that was defective when they first install them. He was incredibly fast and on time and very friendly and nice to my dogs. Worked quickly and with expertise, thank you so much

    Renewal by Andersen of Georgia

    Date: 07/13/2024

    *****, that's wonderful news! We're glad to hear that ****** took such wonderful care of you - you deserve it. Thanks!

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