Reviews

This profile includes reviews for National Credit Systems, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  National Credit Systems, Inc.

  PO Box 672288 Marietta, GA 30006-0039

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  National Credit Systems

  573 E 550 S Centerville, UT 84014-2439

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  National Credit Systems, Inc.

  3750 NATURALLY FRESH BLV ATLANTA, GA 30349

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  National Credit Systems Inc

  219 Broadway St # 408 Laguna Beach, CA 92651

Review Details

• Review fromDee E

  Date: 02/28/2023

  1 star
  Extremely rude and unprofessional customer rep. I had to come here to see if this was a legit company and to read everyone else's experience.

• Review fromAlecia D

  Date: 02/13/2023

  5 stars
  ******************* was a claim voice in the middle of a financial storm not at all what you would expect from a debt collector for that I give all Praise to the Most High God and a thanks to *************.

• Review fromArrow T

  Date: 11/18/2022

  1 star
  The absolute unprofessional treatment this company practices is unacceptable. As previous reviewers have stated, the only notice I received was a poor voicemail convincing me this was a scam call. When I followed up, ********************* was entirely rude and unprofessional. He would not provide me with any details of my claim, withheld all account information except for the total amount owed and only reiterated he would take my payment over the phone. I repeatedly asked for information regarding my claim only to be met with the same response until ******************* up on me. I immediately called back and was forwarded to Supervisor *********************** who was instantly combative as I expressed I had been hung up on, what information I needed regarding my claim, and how to file a formal grievance against this business given my experience. ***** ignored my questions regarding my account and claim and interrogated me over why I wanted to file a grievance and kept stating they are a third party. I informed ***** Im aware they are a third party but they are a third party looking like a scam and giving no information at all when its being requested so that is worthy of reporting, to me. I reiterated again that I want my account information so I can look into my claim online and resolve it online after reviewing this business and the claim as I have never received any formal notice outside of an unprofessional voicemail. ***** put me on hold saying he had another call. A few moments he returned asking for my payment information and I declined again still without the information I requested. ***** interrupted me and put me on hold again saying he had another call. Few shorter moments pass and ***** returns to confirm my E-Mail randomly so I did confirm then he stated Id receive a link and hung up on me. This was at 6:57 PM when they close at 7 PM. My only call from them was received at 6:18 PM. No link was received and because it was late I couldnt call back. They deliberately sabotage folks

• Review fromDaphne V

  Date: 10/27/2022

  1 star
  If I could leave no stars I would. ***************************** called me from this company and advised I had an outstanding debt. He left me such an unprofessional voicemail that I thought it was a scam. When I received a notice, I attempted to call him and left him a voicemail advising I wanted to dispute this claim. I ended him having to call him back because I did not hear from him (the first time). When he answered the phone, he said, ********, let me guess what you are calling about, like we were buddies. He wanted me to send verification of my payment to my old apartment complex to a PO Box which I said I was not comfortable with. I called him back a day later and informed him that my old leasing manager was provided with the payment verification and he told me to follow up with her because they have not received a recall notice. I asked him why that was my responsibility when he is investigating the claim. He started saying federal law requires him to do A-Z and that the call was recorded. I told him we just went over that yesterday and that that was fine and asked him again why his investigation was my responsibility. He hung up on me. ****************** is extremely unprofessional and does not appear to care about getting my issue resolved.

• Review fromMelinda S.

  Date: 10/07/2022

  1 star

  Melinda S.

  Date: 10/07/2022

  I received a notice in the mail from the national credit systems *** I called them when they didn't answer I called the apartment complex I ask if they received my payment. I was told that they did I ask why I received a letter from a debt collector. The lady I spoke with told me she had no idea. She saw I obviously did pay in full what I owed. I was told she would look into it. I received a phone call from a woman from the debt collecting place I told her the bill had been paid already. My son was shot and killed by his girlfriend they lived in the apartment not me. The way the woman talked to me from the national credit systems *** She talked to me like I was low life trash that didn't pay my bills. When I told her again it had already been taken care of. She talked to me like I was lying. She was giving me orders and telling me what I was going to do. I told her I didn't need to do anything because I had already taken care of my responsibility. She persisted to talk down to me as if I had to obey what she was saying. When it comes to my responsibilities I take care of them I do not deserve to have a person call and talk down to me after I have already taken care of the issue. And to harass me after my son was taken from us at the age of 30. She went on to tell me that she was going to wreck my credit. I was trying to talk to her and she just kept saying well it's your credit report over and over. She apparently believes that she has a lot of power to destroy someone's credibility. Something needs to be done about this company and how they treat people. I had to watch my son slowly slip away in a hospital bed, they removed the life support. I had to go through making arrangements for his memorial/cremation. I have to wait to see what they're going todo to the girl who shot him. Now I have to defend myself for something I've taken care of. I don't need to prove anything to these people. They have no right to harass me or treat me cruelly. There's a way to do a job

  National Credit Systems, Inc.

  Date: 01/10/2023

  I am so sorry for your loss. Ncs did listen to your dispute, and investigated this matter, and our client did cancel your account in our office. and we have already taken the necessary steps to have this removed from your credit report. this action took place as of 12/14/2022.

• Review fromA. S.

  Date: 08/02/2022

  1 star

  A. S.

  Date: 08/02/2022

  I've reached out to National Credit Systems "debt collector" on several occasions. When I first received the letter in the mail I immediately called same day and spoke with a representative and advised her that my grandfather had just passed away and I would need a little time to lay him to rest and I also advised her I will send over the dismissal letter from the courts showing the case was dismissed. She advised to either email or mail a copy of the litigation from my lawyer showing the case was closed by the courts to Client Services. I then received another letter in the mail after speaking with the same rep advising that "I have not made a suitable arrangement to resolve the above referenced debt and to please be advised we will soon report this account to one or more consumer reporting agencies "credit bureaus". Once accepted by a credit bureau, adverse info contained in their credit reports can make it difficult to obtain credit, rent, and/or secure favorable interest rate, You may avoid adverse credit reporting entirely if we can work out a suitable arrangement" after I had just spoken with her in regards to this matter and she agreed to take some time since my grandfather had just passed away. I then called immediately again after seeing the letter and I advised that I had just spoken to you in regards to my situation. She then advised I would need to have my lawyer ********** the dismissal letter from the ****************** if not my case will be reported to all 3 credit bureau's. I then reached out to the Client Services **** and was told that I can email a statement and a copy of my litigation to the email she provided me in which I emailed 3 times on the same date attached with the letter. I called and spoke with the manager Mr. RP and stated my case was dismissed in the courts and is illegal to report to the credit bureau. Well in this case they did. They are the worse company ever.

  A. S.

  Date: 08/02/2022

  I need this removed from all three credit bureaus as I do have proof of my dismissal letter from the courts

  National Credit Systems, Inc.

  Date: 08/05/2022

  The purpose of this posting is specifically, and only, related to the review you left on our company. While it is our obligation to collect on debts placed with our company by our clients, it is our strong desire to operate in an ethical and professional manor. If you care to make a complaint or have your issue reviewed by our management, we suggest you do so through our website or by emailing ******************************** Additionally, please provide your account number, specifics about your concern, and the date and time of the occurrence.

  A. S.

  Date: 08/05/2022

  I have emailed them several times at the same email ******************************* providing them proof a copy of the dismissal/ closed case from the courts in enough time prior to the 30 days of them reporting to the credit bureaus but yet they still reported my account to the credit bureaus. Ive also contacted the courts where the case was dismissed/closed and was advised that it is illegal for the debt collector National Credit System to report to the credit bureaus if the case was close. I would like to provide the case dismissal from the court once again so that this can be removed from all 3 bureaus

  A. S.

  Date: 08/05/2022

  If the case was dismissed and closed in the courts. Why are National Credit Systems illegally reporting to all 3 credit bureaus? Even by me showing them proof and a copy of the dismissal letter they still took it upon themselves to report to the credit bureaus and are updating the credit bureaus every week/ every 2 weeks and every month inaccurate information.