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Business Profile

Used Car Dealers

Grand Motorcars

Reviews

This profile includes reviews for Grand Motorcars's headquarters and its corporate-owned locations. To view all corporate locations, see

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Grand Motorcars has 3 locations, listed below.

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    Customer Review Ratings

    4.12/5 stars

    Average of 90 Customer Reviews

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    Review Details

    • Review fromLauren C

      Date: 12/24/2022

      5 stars
      Great experience. Quick and easy sale. Love my new Acadia!
    • Review fromJessica C

      Date: 10/16/2022

      5 stars
      *************************** was a great help!! He was was very patient and very honest....Gracias ****** por tu ayuda.... Me encanta mi nuevo carro. ??
    • Review fromMio D

      Date: 10/07/2022

      1 star

      Mio D

      Date: 10/07/2022

      We just purchased a car for our son in May, and the car has had nothing but issues since thennot even 30days out the brakes started squealing10days later the transmission went outmy husband and I put **** down on this car..im so upset I feel like we were sold a lemon. I knew sitting in the finance managers office that something did not feel right about this deal. but I wanted to believe that a black man would not take advantage of a hard working family trying to set there son up for successbut yet here I am sitting on the side of the roadyet again after they so called fixed the transmission.with the transmission out yet again within a 60 day periodDo not but from these people!!there scammers, that just want your money! They didnt fix the items on the I O u list eitherIm so ****** Im broke down on 285 right nowright before rush hourimagine how that feels!

      Grand Motorcars

      Date: 10/10/2022

      We truly apologize, vehicles can be tricky sometimes. We are not turning our back on you, we will absolutely make sure that we do everything in our power to remedy the situation. Please don't make this a racial issue, there is no place for that.
    • Review fromLarry W

      Date: 10/05/2022

      5 stars
      ****** was very helpful informative and answered all of my questions and I'll be sending others his way thanks
    • Review fromTrinity W

      Date: 09/03/2022

      5 stars
      ************** ************** very good personality! As well as helpful!
    • Review fromBrandy M

      Date: 08/24/2022

      5 stars
      Go See ****** !!! Great ********** Work With You 110%
    • Review fromMelinda B.

      Date: 08/23/2022

      5 stars
      Me and my husband drove 4 hours just to come to Grand Motorcars to look at a specific car. We called ahead spoke with Tyce which in return was so professional and knowledgeable. I drill him on the vehicle we were interested in and he respond with ease. We will be returning to purchase another vehicle and sending more customers Tyce way. It was a pleasure to be able to come to Grand Motorcars and leave out with my car I wanted. Tyce even made sure my car was detailed before leaving out.
    • Review fromJoy P

      Date: 08/22/2022

      5 stars
      Nice cars, good service. Sales people are nice. I would reccomend them for a used car.
    • Review fromCarlos L.

      Date: 08/22/2022

      5 stars
      i have such an easy time finding the right car for me thanks to Shaleea she helped so much in the whole process.Couldnt thank her more!!!
    • Review fromTom R

      Date: 08/13/2022

      5 stars
      Everything about our.purchasing experience has been too-notch. Facilities, customer service, sales process, and negotiations are impressive. My wife and I highly recommend that you consider Grand Auto when shopping for a car.

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