Reviews
This profile includes reviews for EasyCare's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 135 Customer Reviews
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Review fromJeremy L
Date: 06/02/2025
1 starDont not use this company awful and dishonest company , had a motor blow at 54xxx miles due to a faulty turbo that the car comes with first they needed one oil change record then last oil change record then 3 oilchane records then all off they for the length of the car gave them all paper work they requested now they are wanting to me pay to everything in order to get my car fixed and are covering nothing unless I pay my dealership $1400! To have their adjuster come take a look at it and make sure its not my fault lol talk to my dealership they told me they never approve it and always find an excuse to make it the consumers fault this place is awful dropped them this morning beware of this place its a scam just look at the reviews!!Review fromMichael A
Date: 05/30/2025
1 starMichael A
Date: 05/30/2025
If you call for approval and Easycare is closed and all shops are closed and you're on the side of the road and have to buy a part and fix it yourself...you're denied. They don't care if you have no option.
EasyCare
Date: 06/02/2025
Thank you for forwarding this review to us. We will contact the customer directly to address their concerns.Review fromLucas Z
Date: 05/20/2025
1 starAbsolutely hands down a complete scam. Will not cover anything on vehicle. Any dealership associated with this company should be avoided.Review fromHeather R
Date: 05/14/2025
1 starHeather R
Date: 05/14/2025
I hit a large pot hole. It resulted in 2 of my rims ended up extremely bent and unsafe to drive. I tried to file a claim and when I spoke on the phone about my claim I was spoken very rudely and hung up on. The dealership i bought my car from fought with the company for 4 days jumping thru hoops. They kept saying the only way they will accept my claim is if there was loss of air to the tires. The dealership had to go up the chain of command at this company. This company just wants you to get their warranty but make you jump thru hoops to potentially accept the claim ( most times they refuse it)This company is a total scam.EasyCare
Date: 06/02/2025
Thank you for forwarding this review to us. We will contact the customer directly to address their concerns.Review fromCarrie A
Date: 05/13/2025
1 starCarrie A
Date: 05/13/2025
Had dropped my vehicle off to find out why I was having idling issues, and loss of oil April 10, 2025. Keep getting run around and have had no resolve concerning my vehicle as of yet. And we are going into the 6th week. 10/10 will not recommend. Had to give it one star despite my better judgement.EasyCare
Date: 06/02/2025
Thank you for forwarding this review to us. We will contact the customer directly to address her concerns.Review fromSommer Y
Date: 04/29/2025
1 starSommer Y
Date: 04/29/2025
If I could leave less than 1 star I would How am I paying for total care and getting ZERO care. SHUT THIS COMPANY DOWN AND GET OUR MONEY BACK.EasyCare
Date: 05/05/2025
EasyCare cannot verify a contract for the name listed on this review.Review fromDavid N
Date: 04/24/2025
1 starUNETHTICAL, SCAM, DENY ALL CLAIMS! I am writing to express my frustration and disappointment regarding the recent denial of our warranty claim. We have been informed that our claim was rejected due to a "clerical error" and that, since the dealership recently merged with another company, EasyCare will not honor our claim. This explanation is not only unfounded but deeply troubling, considering the circumstances and the fact that we have consistently paid for our warranty *********** clarify, the dealership involved has acknowledged that the error in the paperwork was their fault, and they have provided written confirmation of this. Despite this, EasyCare continues to refuse the claim, citing reasons that appear to be nothing more than an attempt to avoid fulfilling your obligations to your customers. It is incredibly disheartening to see that EasyCare is choosing to take a stance that is not only unjust but also unethical.This denial does not reflect the kind of service or integrity one should expect from a company that promises to stand behind its warranties. We are left in a position where we paid for coverage in good faith, only to be told that due to an internal merger, we are no longer entitled to the service weve been paying for. This decision is unacceptable.I strongly urge you to review this case in detail and rectify the situation immediately. It is both unfair and unethical to deny coverage based on reasons that do not align with the facts. Furthermore, your companys actions in this matter have left us with a sense of frustration and betrayal, which is why I feel compelled to leave a negative review and inform others of the poor customer service and lack of accountability exhibited by EasyCare.Review fromDarren L
Date: 04/22/2025
1 starTerrible. Had to use a used transmission after ours went out or pay the difference between the used one and a new one. Absolutely find another place to get your extended warranty.Review fromJavid W
Date: 04/04/2025
1 starJavid W
Date: 04/04/2025
I filed a gap claim January 28th!!! It is now April 4th and my claim status still shows NOT STARTED. This is ABSURD!! My car has been totaled since November 2024 and im still having to pay for it due to this company taking their sweet time. I have emailed called no answer just to keep waiting. At this point im going to have the car paid off before Gap even starts it???EasyCare
Date: 04/07/2025
We cannot locate a GAP Contract in the name of the person who submitted this review. Please have them contact our ********************* for further assistance.Review fromChristopher R
Date: 04/03/2025
1 starI have been battling this company (@GWC Warranty) for 7 weeks now. It took me two weeks just to learn how to contact them. They are sold through a company called "Easy Care" but *** is the parent company. I have also come to find out that they are part of a larger group "************". I have contacted the place that sold me this warranty and told them about my experience, they plan on dropping this "service". I will be contacting my Attorney General about this company & the Better Business Bureau. The reason they denied my claim was because they falsified the cause of the failure. I have had two independent mechanics look at the car and neither one gave the reasoning that is listed in my claim. I have sent them proof of this but have not heard ******* NOT DO BUSINESS WITH GWC Warranty or APCO Holdings or Easy Care vehicle services.- One frustrated, highly dissatisfied customer.
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