Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Floor Installation

50 Floor

Reviews

This profile includes reviews for 50 Floor's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

50 Floor has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.14/5 stars

    Average of 490 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPatrick K.

      Date: 10/11/2023

      5 stars

      Patrick K.

      Date: 10/11/2023

      My floor looks beautiful and awesome. A much needed improvement. The installers were kind and very helpful.

      50 Floor

      Date: 10/12/2023

      Thank you for the kind words and 5-star review! We are very happy that you love your floors! Please let us know if we can help you with any future flooring needs! ??

      Take Care!

      50 Floor


    • Review fromKim T

      Date: 10/11/2023

      5 stars

      Kim T

      Date: 10/11/2023

      50 Floor was great to work with when buying and installing new floors in my home. They were patient, informative and helpful when finding the floors we wanted at a price we could afford. The installation crew was very helpful, courteous and worked very hard to get the job done in a timely manner. Highly recommend.

      50 Floor

      Date: 10/12/2023

      Thank you for your kind words! We are delighted to hear that our entire team worked together to ensure a positive experience and we will be sure to share your kind words with everyone at 50 Floor! We take pride in offering fair pricing and we hope to have the privilege of serving you again in the future.

      Thank you for your recommendation and choosing 50 Floor; it was truly our pleasure to assist you. 

      Take Care!
      50 Floor

    • Review fromKyle wittenhagen

      Date: 10/11/2023

      5 stars

      Kyle wittenhagen

      Date: 10/11/2023

      THE WORK WAS PERFECT. INSTALLATION WAS GREAT. VERY HAPPY WITH THE FLOOR.

      50 Floor

      Date: 10/12/2023

      Wonderful! We are so glad to hear you are happy with your new floors! Thank you for choosing 50 Floor and giving us the opportunity to do what we love! If you need anything, please do not hesitate to give us a call.

      Take Care!
      50 Floor

    • Review fromSandra

      Date: 10/11/2023

      5 stars

      Sandra

      Date: 10/11/2023

      Great Experience Salesman explained everything as needed. Installer explained what was done.

      50 Floor

      Date: 10/12/2023

      Hi Valued Client,

        Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and installation. If you have any further questions or need assistance, please don't hesitate to reach out to us at ************.

      Take Care!
      50 Floor

    • Review fromMelanie

      Date: 10/11/2023

      5 stars

      Melanie

      Date: 10/11/2023

      Great service, very professional and the finished product is beautiful.

      50 Floor

      Date: 10/12/2023

      Were very happy to hear our team was able to assist in ensuring your satisfaction. Thank you for the five-star review and for choosing 50 Floor! ?? Please let us know if there is anything else we can do for you.
      50 Floor
    • Review fromKathleen G

      Date: 10/09/2023

      2 stars

      Kathleen G

      Date: 10/09/2023

      I had carpet replaced 10/7/23 and the installers did a lot of damage!! The person in the **************** I dealt with gave every excuse about the damage and told me they werent responsible for any of it. I sent pictures showing where the paint was removed after old carpet was torn up. They told me it was the old carpet was higher than the new carpet. No you can see the paint has come off in strips. My baseboards were damaged and he told me that I had water damage!! Are you kidding me?? Those installers were in such a rush!!! I have damage on my walls. The grated in the floor where the ac comes out, 3 of them are bent really bad and 2 of them cant be closed because they were broken!! I am a widow who paid a lot of money to have my home painted and the baseboards painted and to see the damage done and for them to just brush me off is really poor business practice!! I will let everyone I know and tell them to tell people, to never get 50Floors to do any kind of flooring projects they need done! I should have read more reviews!!!

      50 Floor

      Date: 10/10/2023

      Hi Valued Client,

         We would like to apologize for your recent experience. We pride ourselves on our customer service and the high-quality standards we maintain. We understand that your home and time are of the utmost importance and that you have placed your trust in 50 Floor to add beauty and value to your home. Your review has been forward to the relevant department for their attention. 

      Thank you for time and bringing this matter to our attention.
      Respectfully, 50 Floor

    • Review fromC G.

      Date: 10/06/2023

      5 stars

      C G.

      Date: 10/06/2023

      The whole team from 50 Floor was professional, informative and punctual.

      50 Floor

      Date: 10/09/2023

      Thank you for the kind words! It was truly our pleasure to assist you with your flooring project! If you need anything, please do not hesitate to give us a call at ************.

      Thank you and take care!

      50 Floor

    • Review fromMarian S.

      Date: 10/05/2023

      5 stars

      Marian S.

      Date: 10/05/2023

      The sales guy, ****, went above and beyond to get me a great price, and his install crew stayed late into the night to finish the job!

      50 Floor

      Date: 10/06/2023

      Thank you for your kind words! Reviews like yours give us motivation and help us to ensure we continue to provide excellent installations with high-quality products at a great price! We will be sure our entire team is made aware of your wonderful review; it will truly make their day. Thank you for choosing 50 Floor and if you have any further questions, please give us a call. We're always happy to help! ??

      Take Care!
      50 Floor

    • Review fromDarlene T.

      Date: 10/05/2023

      5 stars

      Darlene T.

      Date: 10/05/2023

      It has been a good experience from the start. The salesman was not high pressured and tried very hard to get me the best deal. They were fast on setting up the insulation within a couple of days. The installer arrived on time, very efficient and answered all my concerns. The installer had to rip up two layers and prepare the floors before they could lay the new floor. They did a great job. They moved all the furniture, installed the new floor , cleaned up, moved the furniture back all in one day.

      50 Floor

      Date: 10/06/2023

      Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with 50 Floor was easy and satisfactory from beginning to end.

      We truly appreciate your kind words about our salesman and installation team! We wholeheartedly believe in delivering exceptional service and ensuring that our customers' projects are completed to their satisfaction.

      If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us at ************.

      Thank you once again for your support and for choosing 50 Floor.

      Best regards,
      50 Floor

    • Review fromStephan

      Date: 10/04/2023

      5 stars

      Stephan

      Date: 10/04/2023

      The crew was punctual, very curtious, and performed meticulously on the installation.

      50 Floor

      Date: 10/05/2023

      Thank you for the great review! We work really hard to provide the best flooring services possible, so we are ecstatic to see this was reflected during your time with us.

      If you should ever find that you require our services again, please do not hesitate to call the 50 Floor customer service team at ************.

      Thank you for choosing 50 Floor; it was truly our pleasure to assist you!

      Take Care!

      50 Floor

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.