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Business Profile

Windows

Pinnacle Window & Siding Co.

Reviews

Customer Review Ratings

5/5 stars

Average of 35 Customer Reviews

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Review Details

  • Review fromJH H

    Date: 08/02/2023

    5 stars
    We are very happy we used Pinnacle Window & Siding. We had new windows throughout our whole house installed as well as a new back door. The whole process from quote to installation was seamless. They are very good communicators. ***** and his crew did a great job on the installation. They were very efficient and meticulous. Never moved on to another window until the one they were installing was perfect. I would highly recommend if you want the job done right.
  • Review fromMartin S

    Date: 07/27/2023

    5 stars
    Hiring Pinnacle Windows and Doors of Woodstock was like striking gold! Very rarely do you find a company that is this organized and takes this much pride in what they do. They are truly exceptional! They provide quality products, superior workmanship, and unmatched service from beginning to end. We did our due diligence and met with several companies before choosing Pinnacle.*************************, our sales rep, was professional, knowledgeable, provided a very comprehensive presentation regarding the various options and prices, and was more interested in helping us choose the best product for our needs instead of focusing on high pressure sales tactics. He was an absolute pleasure to work with! *****, ******, and ***** were among the most courteous, cheerful, friendly, hard-working, meticulous, and professional craftsmen that we have had at our home. They were conscientious and treated the job as though they were doing the installation at their homes with relatives looking on. This dedicated crew spent the two, blistering hot days with without any complaints or idleness. *****, ******, and ***** went about their work with drill team precision and orchestration. They took extra care in covering the work areas inside the house, the clean up during and after the job, and the attention to detail in every aspect of the removal and installation of twenty-six windows. Weve never seen contractors work with such great quality and pride in their efforts. We highly recommend Pinnacle Windows and Doors. They are a fantastic company to work with and we will certainly be recommending Pinnacle Windows and Doors to friends, family, and co-workers for their window and door needs. We encourage you to reach out to them for an estimate!
  • Review fromSandra & Roy G

    Date: 05/12/2023

    5 stars
    So very happy with Pinnacle Window & Siding. We had our front and back doors replaced. From the first visit for an estimate to the installation crew, everyone was professional and friendly. Prices were wonderful ... products were outstanding ... installation was impressive. ***** and his crew had to 'fix' some out of plumb and poor workmanship by the homebuilder. Without hesitation, they handled the builder's blunders, and we were left with a beautiful entrance. Would use them again for future needs and will certainly refer them to friends and neighbors.
  • Review fromChristine M

    Date: 05/10/2023

    5 stars

    Christine M

    Date: 05/10/2023

    We could not be happier with our experience with this company. Paying for windows is painful- but the whole process was far from it. **** did the quote- he was very personable, no pressure and was responsive to questions. ***** and his crew did the install and they were awesome. They were on time, very professional and when they left, you could not tell any work was done to the house. They did an impeccable job- they clearly know what they are doing, and they worked very well together. The windows look FANTASTIC and we are so glad we chose this company as we have more windows to do. You will not be disappointed in selecting Pinnacle Windows to do the job.

    Pinnacle Window & Siding Co.

    Date: 05/11/2023

    Thank you ********************* for your 5-star review. We are so glad to hear that your Installation project exceeded your expectations. Thank you for your business and thank you for trusting Pinnacle Window & Siding ** of **********
  • Review fromAlan C.

    Date: 02/10/2023

    5 stars
    I had a whole house (24 windows/sliding door) replacement. The beginning sales meeting with ************************* was no-pressure and very informative. The quality of the products and competitive prices are fantastic, and the quality and care of installation was EXCEPTIONAL. ***** and the crew carefully removed, replaced and reclad ALL surrounding rotted trim and *****. Every interaction was pleasant, professional, timely - I highly recommend their products and services.
  • Review fromGreg H

    Date: 02/06/2023

    5 stars

    Greg H

    Date: 02/06/2023

    Great Company - Great Product
    We had all new windows and external doors installed by Steve and crew of Pinnacle Windows and Siding of Woodstock. The team was meticulous, making sure everything was done just right. The team was more craftsmen than installers. We were very impressed by the high quality of both the product and the team doing the installation. The initial selection of windows and doors was guided by Dennis who knows the product inside and out. All in all, a really top notch experience! Highly recommend this company. THANK YOU Pinnacle!
     

    Pinnacle Window & Siding Co.

    Date: 02/09/2023

    - Thank you ****, for your 5-star review and so glad to hear that your Installation project exceeded your expectations. Thank you for your business and thank you for trusting Pinnacle Window & Siding Co of Woodstock.
     

     
  • Review fromJosh L

    Date: 12/20/2022

    5 stars

    Josh L

    Date: 12/20/2022

    Quality product that started with the sales team. I was most impressed with ***** and his crew installing our windows. First time in a long time I've had a contractor do what they say - they showed up on time every day, finished on schedule, and were great house guests while here. Nice to see customer service is not totally dead.

    Pinnacle Window & Siding Co.

    Date: 01/24/2023

    Thank you for leaving such kind words about our installation crew. So glad to hear they exceeded all your expectations. Thank you for your business and thank you for trusting Pinnacle Window & Siding ** of ********** - **************************
  • Review fromDeanna O

    Date: 12/04/2022

    5 stars
    I would like to thank Pinnacle Window company and ***************************** for great customer service and the wonderful ********************* they sell. The quality of their product is far superior and ******* customer service made this project enjoyable. I greatly appreciated it.Thank you
  • Review fromSusan B

    Date: 12/01/2022

    5 stars
    The team that came out to replace our windows were excellent! They were efficient, professional, courteous and dis an excellent job. I highly recommend this company.
  • Review fromKristi D

    Date: 11/18/2022

    5 stars
    We're replacing our windows in two phases due to the many windows in our home. ***** and Team just completed replacing all of the windows in the back of our home, and they did an AMAZING job! ***** and his team were very professional and courteous! They cleaned along the way and left our home in the exact condition it was in when they arrived. The team had an efficient process and was about to replace the windows and a door timely. We hope to have the same team return when we're ready to start the 2nd phase.

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