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Business Profile

Precious Metal Dealers

Birch Gold Group
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.58

Average of 186 Customer Reviews

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Review Details

  • Omar L

    Date: 06/30/2025

    Birch Gold Group made my first precious metals investment experience incredibly smooth. From the beginning, they explained everything clearly and took the time to understand exactly what I was looking for. Once I shared my investment goals, they handled the restno pressure, no confusion. What stood out most was how much they cared about making sure I felt confident every step of the way. Their communication was excellent, and I never felt left in the dark. Ill be sticking with Birch for all my future gold purchases. Highly recommend!

  • Paul P

    Date: 06/30/2025

    The representatives at Birch Gold Group were highly professional in their approach to the sale of Precious Metals. They were patient, explanatory in every step of the process, extremely considerate of every aspect of assisting me in my purchase, and followed up with questions and requests about any concerns I might have. I strongly recommend Birch Gold Group, especially for those who have not previously purchased Precious Metals.

  • Tammy S

    Date: 06/30/2025

    Everyone I worked with at Birch gold was very patient and knowledgeable. First time buying and they walked me through everything. Definitely will use them again in the future. Thank you!!

  • Jo Anne D

    Date: 06/29/2025

    I recently transferred an existing traditional *** into a self-directed precious metals *** through Birch Gold Group. I am new to precious metals investing and was a bit nervous about trying it. But the Birch Gold customer service team was stellar! My ********************** Gold *** sent me all the information I needed, spent time with me explaining the process and the metals options, and answered all of my many questions. The Birch Gold *** specialist p***ared the paperwork and contacted the *** custodians to both set up my new precious metals *** and transfer the funds from my existing ***. The process was so easy! I am completely satisfied and plan to do more business with Birch Gold in the future.

  • Serge D

    Date: 06/28/2025

    Everyone was very knowledgeable and professional! I would highly recommend!

  • Tyann G

    Date: 06/25/2025

    Great company to work with. Very knowledgeable and helpful in investing in products! I look forward to working with them.

  • Brenda B

    Date: 06/25/2025

    By far the best experience I have had! Trustworthy and very professional! I receive a hand written note in the mail thanking me for my business! Nice touch!

  • Daniel G

    Date: 06/25/2025

    Easy process through the account opening. Great communication with customer care. We will consider again on our next purchase.

  • Laif M

    Date: 06/25/2025

    Great company and team of advisors! They walked me through the entire process of transferring my tradition *** to a gold / silver *** and made it so easy. I would highly recommend to anyone.

  • Janice C

    Date: 06/25/2025

    I am exceptionally new to anything gold or silver. I just knew that I wanted to own whatever I could afford, so I took a chance on Birch Gold because of many good reviews that I heard on the radio station that I listen to all the time. I also am very inexperienced on the computer, so I knew that I would need help getting all the paperwork finished. Well, I certainly picked the right Group to work with. I believe everyone within the Birch Gold Group played a part in getting my purchase complete. They all were extremely patient and knowledgeable, and never condescending. Someone was always there for me no matter what the question was, from **************** to the representatives within the **************** to (probably) the CEO. I am so pleased with all of the Group that I hope in the future I can continue to be considered part of the Birch Gold Group.

Birch Gold Group is BBB Accredited.

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