Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Property Management

EPM Iowa, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

Customer Review Ratings

2.94/5 stars

Average of 16 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRaven F

    Date: 01/02/2025

    5 stars
    I am a recent tenant of ***. Id have to brag early and say they are on top of the maintenance requests I have put in. They sent someone to fix the issues right away and he was friendly and efficient!!
  • Review fromMichael G

    Date: 06/04/2024

    1 star
    Cant contact them, it takes you to a call center.They charge fees for everything even when you pay on time.Never fix anything in a timely manner. Cant get lease to you in a timely manner. They have fake good reveiws and they treat their tennets like a bother
  • Review fromClarinda P

    Date: 05/13/2024

    5 stars
    I'm having a great experience with EPM. I love My place. Everyone's experience is different. They work with me when my hours are low and I like that.
  • Review fromTerranaye S

    Date: 10/20/2023

    5 stars
    ***** went above and beyond getting repairs done to the home even when work order wasnt present thanks ***** .
  • Review fromPreston W

    Date: 10/16/2023

    1 star
    This company is crooked. They will list a property for a price, then have you do the application(which has a $35 fee and you do it on the computer), and then they hit you with hidden fees that arent included in the listing info/price. Then they offer a no Deposit program where they explain to you that the deposit will be split up and added onto the monthly rent, but they are charging almost 100% interest on those payments. For example, the listing we were looking at was listed at $1050 a month. So $1050/12 comes out to be $87.50/month. They are trying to charge $150/month. Not to mention most of the properties we looked at had mold inside them and smelled terribly of smoke. Not to mention there were no washer and dryer included in the property and they dont provide lawn care/snow removal.
  • Review fromMarcos Á

    Date: 05/08/2023

    5 stars
    Buenas tardes mi nombre es Marcos Álvarez paso para agradecer Alos agentes marina y Luis por su excelente servicio por su amabilidad y eficiencia para atenderme en mis necesidades como inquilino gracias por el trabajo que asen
  • Review fromDillon V

    Date: 02/26/2023

    1 star
    Epm is very much a slumlord. They charge fees for EVERYTHING and take at least a week to respond about a concern, if they even respond. Usually you have to message them a few times to get a response. 0 out of 10. I hope more tenants know their rights..
  • Review fromShukuru K

    Date: 02/16/2023

    5 stars
    I appreciate you Jazmin for your kindness in helping people with a good care.
  • Review fromNicholas A

    Date: 02/06/2023

    5 stars
    Great service shoutout to Luis on helping me for everything I needed another shoutout to jazmin thank you guys so much
  • Review fromBradley W

    Date: 01/31/2023

    1 star
    Tyler Rasmussens the owner of EPM Iowa (E)very (Pedafile) (Matters) is a piece of shit. I worked for this pedophile organization for a short time. They bring in homeless military that bring in their homeless friends and they raid dumpsters every night bringing in cockroaches. Almost every place i worked at in Cedar Rapids has cockroaches, bed bugs or black mold and epm doesn't do shit about it. They move in registered sex offenders without telling the tenants. Mr. Epstein will lie to you and make promises as an employee they don't act on and i have the text messages and emails to prove it. You will drive your own vehicle and never be reimbursed the money. You will be told they will pay your electricity and they don't do it. 2 tenants died in 1 apartment from heroine overdoses in just 6 months from one another and the rest of the family still lives there and epm will not evict them. We found hundreds of cockroaches in one apartment and nothing was ever done about it. Epm's the lowest form of trash you could ever rent from.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.