Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Grocery Store

Hy-Vee Inc

Reviews

This profile includes reviews for Hy-Vee Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Hy-Vee Inc has 231 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.29/5 stars

    Average of 48 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromGuylah B

      Date: 02/28/2024

      1 star
      Tjis is for the ******* store in *****. When you ring up your items, they do not always reflect the posted price. On last three occasions I have had to get the prices adjusted to reflect the posted price on some of my items. When I spoke to a manager , he told me there was not much they could or would do about it because he stated it is too hard and complicated for employees to enter the items correctly. I asked what could be done about it to improve. He stated nothing. I asked if they had a way they tracked complaints to identify problems. He stated, no. That it wasn't a concern. I told him they would get a bad review. He stated it didn't really matter. That no one pays attention to reviews. How disappointing to not want to be honest with pricing and to have good customer satisfaction. I thanked him for listening and he stated he is always hear to listen, but that it wouldn't go anywhere, and for me to have a great day.
    • Review fromRenee M

      Date: 02/23/2024

      1 star
      You have a convicted felon working in the pharmacy. Caught it on the news because the arresting sheriff is retiring and they showed highlights of his career. This female pharmacy tech served 8 years back in 2006-2014. She disposed her newborn baby boy in the garbag. His body was later found in a landfill. Horrible that she is employed in your pharmacy.
    • Review fromTim G

      Date: 02/08/2024

      1 star
      I'm over ************************************ my life. Do NOT buy HyVee ribeye steak. Not only was it very gristly, it was not marbled. I don't know what cut it actually was, but it was not ribeye. I have never had to spit out more gristle than I had to with this 8oz steak. I thought of taking a picture of the five pieces but then I would most likely gross you out. And talk about expensive...$13 for half a pound!!! I have had much better steaks at the bigger chain stores!!! We are NEVER getting our steaks from HyVee again! Matter of fact, we are probably not buying any of our meat from HyVee again!!
    • Review fromCAROL N

      Date: 01/28/2024

      3 stars
      They dont enter the sale prices in their registers computers so you get up there and they charge a lot more. I bought cottage cheese that was marked as **** and they charged me $3.47. I think this is illegal that they dont enter their sales prices. Its happened 3 times that Ive noticed.
    • Review fromJeff H

      Date: 01/26/2024

      1 star
      Zero Stars, *******, **** location. Has a sale price in flyer, has same sale price on tag on shelf yet charged full price at checkout. This has happened to ** multiple times. Not sure if its just this location or a corporate wide marketing scam.
    • Review fromJean P

      Date: 12/03/2023

      5 stars
      We used HyVee Catering for the first time, for our family get together. The food was excellent and the people in Catering were very helpful. They said they would take care of us and they sure did. When we need to use a **************** again it will be HyVee in *******. P.S. Try their Honey Buns....you won't be disappointed !
    • Review fromAbby J

      Date: 10/17/2023

      1 star
      ***************** will not help you resolve an issue. Employees are so rude And favor the employees they only like. They have no idea how to do anything when comes to employee bto employee problems. Also has a *** offender working there for a year or so that alot of children had been around and then fires him after a year or more of employment. Also they carless about the elderly and don't off any help to them.
    • Review fromJohn G

      Date: 09/24/2023

      1 star
      Two items were displayed in a refrigerator bin as you entered the store. One item was whipped cream in a can with a red price tag stating 2/$5, the other item was right next to it, Fruit dip, again with a red price tag stating $1.99 When I got home, I looked at the receipt, it showed the price of the canned whip cream was $5 each, and the fruit dip was $7.99. You should be ashamed of yourself
    • Review fromJ A K

      Date: 09/23/2023

      1 star
      Reporting sloppy service at HyVee Pharmacy OaklandRd ************: I filled a flu-shot form at the window, handed it to the employee and waited in a seat across from her. After 1 hour waiting, I asked the same employee why this was taking so long. She seemed unable to remember me or what she did with my form. It was later found in the recycling bin. Careless and irresponsible behavior, making me wonder whether the meds and injections given might also be at risk of errors. I have used the pharmacys services before but will not return.
    • Review fromElizabeth R

      Date: 09/08/2023

      1 star
      This place charged me $5 for a tiny slice of cheesecake that was chewy. Im pretty sure it was expired. This isnt the first time Ive brought home extremely overpriced food home just to find out its expired or worse moldy. To overcharge for moldy food is criminal and they do it regularly. And what am I going to do? Take it back to the store for a refund? Theyre tricking people into purchasing rotten food and taking it home and profiting off how inconvenient it would be to return it.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.