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Business Profile

Grocery Store

Albertsons

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Reviews

This profile includes reviews for Albertsons's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Albertsons has 630 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Albertsons

      PO Box 20 Boise, ID 83726-0020

    • Albertsons

      4450 Buffalo Gap Rd Abilene, TX 79606-2703

    • Albertsons

      1818 NE Evangeline Trwy Lafayette, LA 70501-1922

    • Albertsons

      2720 Southwest Pkwy Wichita Falls, TX 76308-3704

    • Albertson's

      39140 Winchester Rd Murrieta, CA 92563-3500

    Customer Review Ratings

    1.36/5 stars

    Average of 33 Customer Reviews

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    Review Details

    • Review frommary w

      Date: 09/13/2022

      1 star
      The worst corporation so far when trying to converse about a procedure set in place by corporate decision makers, when it comes to customer service and hearing the concerns of the drive up and go policy that corporate has put into place. It is nothing more than a game of smoke and mirrors, and if the customer is not mindful of their grocery order, and does not take the time to review their receipt, this corporation can get away with overcharges, which for me personally, in my last online order alone, resulted in an increase of *****% more than I was suppose to be charged. And, this is not a one time event. It has been an every grocery order event. So why did I continue to use this service? Simple. COVID. Which seems to be particularly attracted to me regardless of being vaxed and masked. So this is a valuable service to me, and the management at the local store level makes the errors right by providing refunds. But the time it takes for me to complete my online order, then copying my order to ensure I have the "evidence" of what I actually requested as my purchase, and then having to review my order which consistently has significant pricing and product errors in the stores favor, and then taking the time to call the store manager, go over my purchases and the errors of having received grocery items that I did not want and have paid a higher price for, has finally outweighed the risk of me shopping in person and risking COVID. I can brave walking into MARKET BASKET where the prices are traditionally and significantly lower than SHAWS/ALBERTSONS. I can order online drive up services with HANNAFORD where I pay a $5.00 fee for this service, and which doesn't have the same convenience of time slot availability, and whose prices can be slightly higher than Shaws/Albertsons, but where I never have to worry about consistently getting overcharged and where I am respected with my choice of NO SUBSTITUTIONS, when I put it on my order.
    • Review fromBrooks H

      Date: 08/03/2022

      1 star
      I've contacted *********** with no resolution. We use their fresh pass. So tired of ordering items and over half the order is missing and no one contacting us to tell us its out of stock. I just placed a $53 order and 80% was not there. I received 3 bags of chips and spinach. I would have canceled the order and ordered from some where else.
    • Review fromSamantha F

      Date: 07/03/2022

      5 stars
      I have been using the pharmacy here for years and have never really had any issues. Today they didnt have what I needed in stock and it caused a lot of panic and distress. Long story ******************** from the pharmacy went ABOVE AND BEYOND what was asked of her and what she was required to do and helped me out! She tracked down my medicine at another pharmacy and went to get it herself. That was the best customer service Ive ever experienced! Im so thankful for all the staff at this pharmacy and will continue to fill here!

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