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Business Profile

Rodent Control

Pointe Pest Control

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Pointe Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see

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Pointe Pest Control has 20 locations, listed below.

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    Customer Review Ratings

    4.6

    Average of 82 Customer Reviews

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    Review Details

    • Kathy B

      Date: 09/14/2022

      Great customer service explained what he did well. Very friendly and professional

    • Billie O

      Date: 09/09/2022

      Fast response time and great service! I called Thursday evening to inquire about someone coming to spray. The next morning **** came to my home, answered all of my questions, and got the job done quickly and efficiently.

    • Bob H

      Date: 09/07/2022

      Efficient, pleasant people to work with. Very prompt response and service.

    • Irisa M

      Date: 09/06/2022

      ******* serviced my property today. He took care of everything in a professional, friendly and timely manner.

    • Kelsey b

      Date: 08/30/2022

      If I could give negative 5 stars, I would. Back in 2018 a door knocker sales men came over and sold us on their service, gave card info at that time and again on the day he was scheduled to spray, was told it would be $120 for a one time spray, the technician was late and not very professional but whatever I needed the job done. I wasnt impressed with their lack of professionalism so going forward I went with a different company. Fast forward to today (2022), I call to schedule another spray with them because my other company was booked super far out Im then informed my account was sent to collections (not once had they contacted me about this) now apparently I owe over $300 to collections!? I asked to speak with a supervisor about this matter and was denied and told to call the collections agency, which I did and had to fork over way more money than I anticipated to get this off my credit report. I am aware that once its with collections there is nothing Pointe can do to reverse it but I still should have been able to speak with a supervisor about this, but was rudely denied. I work with new home buyers and give recommendations on these types of services and can assure you I will be letting all my clients know about this experience and save them from having the same situation.

    • Shawn W

      Date: 08/29/2022

      Very courteous and professional. They provide a great product. My house was basically built on numerous ant hills. No sign of creepy crawlers of any kind, ever.

    • Ellen L.

      Date: 08/25/2022

      From my very first call to Pointe I was greeted with professionalism. ****,our Technican, did a thorough job. Himself, a credit to his employer! Hope we're done with the sugar ants, at least until Spring. I will not hesitate to call Pointe Pest in the future.

    • Colleen L

      Date: 08/17/2022

      Great service! Excellent advice! Extremely helpful ongoing service and support.

    • Jill D

      Date: 08/15/2022

      Great service! Very friendly service technicians and easy to schedule. *********** was great today!

    • Joseph P

      Date: 08/11/2022

      On time, friendly and informative first service. Looking forward to continuing my service Pointe Pest Control. Thank you!

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