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Business Profile

Rodent Control

Pointe Pest Control

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Pointe Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see

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Pointe Pest Control has 20 locations, listed below.

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    Customer Review Ratings

    4.6

    Average of 83 Customer Reviews

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    Review Details

    • Christopher P

      Date: 07/28/2022

      I have called multiple times regarding a flea treatment for my home every time I called I got there answering service told my message would be sent to the manager and I would get a call back and never have so I went to there office and it was locked up during business hours that they claimed to be open. And the one time a technician showed up didn't know anything about why I called and accused me of not knowing what a flea looked like. He was also very rude and disrespectful.

    • Yas C

      Date: 07/26/2022

      ****** went above and beyond for our home! He was kind enough to accommodate a different time on the same day of his visit. He not only did his job but he also wiped down every one of our windows outside. ****** was very professional!

    • Luis C

      Date: 07/26/2022

      **** was excellent.Answered all my questions about pest control.Took care of everything.Sprayed everywhere i told him to.Appreciate his work. Thanks ****

    • Andrew B

      Date: 07/25/2022

      I was trying to cancel my service with Pointe Pest Control and they gave me the runaround. If you call there number and say you are an existing customer it goes to an answering service . If you email them they tell you they need verbal confirmation before they can close your account. I ended up emailing 3 times and talking to the answer service at least 3 times. So aggravating! I finally got smart and said I was a new costumer before I got routed to an employee to get my account closed. Such a waste of my time. Just figured you should know the process before you signed up with them.

    • ODell H

      Date: 07/25/2022

      Awesome service. Very ************* who kept me abreast of what he was doing and what follow-up may be needed.

    • Heather S

      Date: 07/19/2022

      Wonderful understanding technicians that listen to your concerns and go above expectations. ****** was attentive to my requests and was quick and professional. My first ever experience with a pest company and I'm very pleased and will recommend to friends, family, neighbors and to anyone who listens.

    • Larry L.

      Date: 07/18/2022

      I have been happy with the service I get. I believe it was **** who did the work today and he was thorough with his work plus he explained how my account was being handled after a year of being with you.

    • jason s

      Date: 07/16/2022

      Im glad we went with someone local. ******* came promptly after I called and got us set up. The next day, ******** came and did a great job. Very professional.

    • John P

      Date: 07/15/2022

      Very thorough service and ******* was thoughtful to any needs we had at our home!

    • Caleb J

      Date: 07/14/2022

      Very polite and conscientious staff. They are quick but also thorough!

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